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Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes. --- Send in a voice message: https://podca…
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So, we talked about STEP Zero, where we start, and how we focus on ourselves first….now let’s go over Being L.I.K.E.D. and Being F.E.A.R.E.D. ……before we dive in to T.R.U.S.T.E.D. So lets look at LIKED and break each letter down L. Liar I. Itemize K. Keenness E. Easy Going D. Defer --- Send in a voice message: https://podcasters.spotify.com/pod/sho…
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In this series of podcasts, Troy Graham will share his failures, successes, and lessons learned, on what it takes to become a TRUSTED leader. He will also show you the steps and tactics that are needed to build and develop trusting teams inside your department ,or organization. --- Send in a voice message: https://podcasters.spotify.com/pod/show/tr…
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Harvard University's Dr. Amy Edmondson says psychological safety is mission critical for today's knowledge economy. When employees don't have the freedom to speak up, organization's lose mindshare and early awareness of risks. Edmondson offers one tip for creating psychological safety: it starts with the leader. https://youtu.be/KUo1QwVcCv0 --- Sen…
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This morning we are featuring Charles Duhigg, journalist and author of "Smarter Faster Better," as he explains the insights he gathered while spending time with Google's Project Aristotle, a research team assembled to analyze how teams work. https://youtu.be/v2PaZ8Nl2T4 Read more: http://www.techinsider.io/ FACEBOOK: https://www.facebook.com/techin…
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If you can keep your head when all about you Are losing theirs and blaming it on you, If you can trust yourself when all men doubt you, But make allowance for their doubting too; If you can wait and not be tired by waiting, Or being lied about, don’t deal in lies, Or being hated, don’t give way to hating, And yet don’t look too good, nor talk too w…
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Troy Graham shares his 17 rules of selling Rule 1: Customers are here on purpose they make a deliberate attempt to show up based on a trigger event in their lives 90 seconds or 90 days ago. Put the pain on the table! Rule2: Time Kills Deals: This is a FACT. And tied into rule one. Rule 3: Nobody walks till the boss talks . R…
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Organizational psychologist (and host of TED's podcast WorkLife) Adam Grant explains how the real stars -- on the court or at the office -- have one surprising trait in common. Subscribe to WorkLife with Adam Grant: https://ApplePodcasts.com/WorkLife. In this series, Adam takes you inside some of the world's most unusual workplaces to discover the …
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Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes. --- Send in a voice message: https://podca…
  continue reading
 
Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes. --- Send in a voice message: https://podca…
  continue reading
 
Part 2 of a 5 part series on Fear Communication Culture and Leadership Is this really possible, that two people who speak the same language can still completely misunderstand each other? Is there a difference between what is said and what is heard? Does it matter? Can it have disastrous results? Can it even be deadly? Join Troy Graham as explores a…
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Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes. --- Send in a voice message: https://podca…
  continue reading
 
Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes. --- Send in a voice message: https://podca…
  continue reading
 
Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes. --- Send in a voice message: https://podca…
  continue reading
 
Episodes from the archives is a collection of my thoughts, views and ideas on Car Business Operations. Its primarily designed for GMs GSM's and Sales Managers at dealerships, looking to move to the next level. These episodes come out several times a week and fill the space between the main Weekly Episodes. --- Send in a voice message: https://podca…
  continue reading
 
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