The team from Car Dealer talk about the latest news and interviews in this regular podcast, sponsored by Carwow.
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Welcome to the Used Car Dealer Podcast.You don’t have time for another vendor-sponsored podcast. You need actionable insights from people who understand your business inside and out. No sales pitches. No vendors-sponsored content. Just authentic, straight-to-the-point advice for used car dealers.Hosted by industry veterans the Used Car Dealer Podcast is the ONLY show that’s 100% focused on YOU.In each episode, we share tips on how to supercharge your used car business. You’ll hear interviews ...
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The Car Dealership Guy Podcast, hosted by Yossi Levi, delivers authentic conversations with industry leaders, top dealers, and innovators, revealing the insights shaping the future of automotive retail. Plus—Don't miss Industry Spotlight, hosted by Sam D’Arc, highlights standout dealerships, innovative companies, and the trends driving success in today’s automotive market. Tune in to new episodes every Tuesday and Thursday. Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for the b ...
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Welcome to the Car Dealership Podcast, your go-to source for all things AI and innovation in the retail automotive industry. Supported by AutoChat.ai, this show brings you insightful interviews with industry leaders, cutting-edge discussions about emerging technology, and real-world strategies for driving dealership success. If you’re looking to stay ahead of the curve and harness the power of AI to elevate your automotive business, then you’re in the right place. Tune in and discover how to ...
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Down Payment is the podcast for used car dealers and industry professionals that are looking for insights, best practices, and news on the used car industry.
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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Daksh Gupta joins Hendy, Trump's 25% car tariffs, and Nissan's new Micra and Leaf teased – with Jonathan Chorley-Burdett, episode 201
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1:00:15UK in ‘extensive’ talks with US on car import tariffs as SMMT brands 25% levy ‘disappointing’ Daksh Gupta is back in the motor trade after taking chairman role at car dealer Hendy Group Nissan announces next three electric vehicles in its line-up to be updated Pentagon Motor Group owner sees profits dip despite improved new car sales Volvo boss vow…
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Humbled, Sober, and Scaling to $1B a Year: The Faith-Driven Rise of a 5th-Gen Auto Dealer | Andrew Dahl, President at Dahl Automotive
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48:09Today, I’m sitting down with Andrew Dahl, President at Dahl Automotive, a 12 franchise dealer group based in Wisconsin and Minnesota to discuss: How He's Scaling to $1B a Year, Why 'entitlement' almost ruined a 5th-generation family legacy, How he found found a higher power to change his life and much more. This episode is brought to you by: 1. Sto…
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All About Culture Pt 1 | Guest Charles Holmes | Down Payment the Podcast for Used Car Dealers S4 E12
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21:21All About Culture Pt 1 | Guest Charles Holmes | Down Payment the Podcast for Used Car Dealers S4 E12 Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Instagram - @DownPaymentPodcast Don't forget to like and subscribe!…
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The Data Battle in Auto Retail: Who’s Losing, and How Dealers Can Take Control | Chad Rycenga, Chief Product Officer at Authenticom
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32:14Today I’m joined by Chad Rycenga, Chief Product Officer at Authenticom. We’re breaking down the data battle playing out on dealership lots — how dealers are protecting customer info, where the threats are coming from, and how smart businesses are using data to unlock serious profits. This episode is brought to you by: 1. CRC Transport LLC - If you’…
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Have you done this business analysis | Down Payment the Podcast for Used Car Dealers S4 E11
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7:49Have you done this business analysis | Down Payment the Podcast for Used Car Dealers S4 E11 Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Instagram - @DownPaymentPodcast Don't forget to like and subscribe!…
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Tesla protests and vandalism continues, Arnold Clark creates charging network, and car buyers 'more disloyal than ever' - with Ben Cooper, episode 200
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1:05:27Police launch investigation as cars vandalised in yet another Tesla showroom protest ‘The most stressful period of my life’: Daksh Gupta opens up on impact of Marshall takeover Car dealer Arnold Clark launches ultra-rapid charging network following £30m investment SMMT warns of job losses and ‘de-industrialisation’ if EV demand does not pick up Aut…
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Making the Case for Car Dealers | Down Payment the Podcast for Used Car Dealers S4 E10
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5:23Making the Case for Car Dealers | Down Payment the Podcast for Used Car Dealers S4 E10 Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Instagram - @DownPaymentPodcast Don't forget to like and subscribe!…
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How Tesla, Tariffs & Market Shifts Are Reshaping Car Sales | David Thomas, Director of Content Marketing at CDK Global
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36:01Today, I’m sitting down with David Thomas, Director of Content Marketing at CDK Global to discuss: Tesla polarizing customers and the brands they are flocking to, The potential impact of auto tariffs and how manufacturers are pivoting, the coming drought of used rental inventory—plus much more. This episode is brought to you by: DriveHRIS - DriveHR…
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Why Care About Event Marketing | Down Payment the Podcast for Used Car Dealers S4 E9
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5:06Why Care About Event Marketing | Down Payment the Podcast for Used Car Dealers S4 E9 Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Instagram - @DownPaymentPodcast Don't forget to like and subscribe!…
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The Future of Dealership Branding & Digital Engagement with Savannah Simms
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20:25Dealerships today face a unique challenge: standing out in a crowded digital landscape while building long-term customer loyalty. In this episode, we explore how dealerships can strengthen their brand, improve retention, and create meaningful customer relationships. We’re joined by up-and-coming industry leader, Savannah Simms, Director of Marketin…
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Inside Nissan’s Comeback Gameplan: Profitability, Product Mix, And The Long Road Ahead | Vinay Shahani, Chief Marketing & Sales Officer Nissan/Infiniti USA
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52:10Today, I’m sitting down with Vinay Shahani, Chief Marketing & Sales Officer at Nissan/Infiniti USA. We break down Nissan’s comeback strategy, how its product mix is evolving, whether or not the brand is "over-dealered," and what it all means for the future of the franchise—plus much more. This episode is brought to you by: 1. Corpay - Corpay is tra…
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UK 'not open for business' says Stellantis boss, franchised dealers' worries on finance scandal, and Harwoods' painful losses – with Peter Jones, episode 199
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1:06:45Tom Hartley Junior signs one of the biggest car deals in history after sale of Ecclestone collection Nissan would be 'mad' to quit the UK says brand's former boss Andy Palmer Stellantis boss warns that UK is 'not open for business' as he discusses closure of Luton plant Franchise dealers admit 'concerns' over ongoing car finance crisis Car Dealer L…
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Future Proof Your Dealership | Down Payment the Podcast for Used Car Dealers S4 E8
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4:45Future Proof Your Dealership | Down Payment the Podcast for Used Car Dealers S4 E8 Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at YouTube - @DownPaymentPodcast YouTube - @cardealeru5061 X - @DownPaymentPod Instagram - @DownPaymentPodcast Don't forget to like and subscribe!…
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Buy-Sell Boom or Bust? The Truth About Dealership Mergers in 2025 | Alan Haig, President of Haig Partners
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57:45Welcome to the Car Dealership Guy Podcast. In this episode, I welcome back Alan Haig, CEO of Haig Partners to discuss: Why dealers are lining up to buy Stellantis stores, Why "Japan Inc." won't let Nissan fail, the vibe shift on dealership profitability in 2025, and how 10 million cars disappeared from American roads. This episode is brought to you…
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How to fix your boring inventory photos! | Down Payment the Podcast for Used Car Dealers S4 E7
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6:06How to fix your boring inventory photos! | Down Payment the Podcast for Used Car Dealers S4 E7Por META Financial Services, Inc.
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The AI Advantage: How AI is Revolutionising Car Dealerships with Miguel Michiels
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46:29Send us a text In this episode, I sit down with Miguel Michiels, COO of AutoChat, to explore how AI is transforming the car business from the inside out. Miguel has spent over a decade in automotive retail, helping dealerships and leasing companies rethink their strategies. From running pricing at LeasePlan to leading the omnichannel revolution at …
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State of the Car Market: Luxury Squeeze, Leasing Lifeline & OEM Tech Failures | Andrew Wright, Managing Partner @ VINArt Dealerships
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1:03:21Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Andrew Wright, Managing Partner at Vinart Dealerships. This episode is brought to you by: 1. Phone Ninjas - Is your store missing opportunities before they even hit the lot? Phone Ninjas helps dealers maximize every opportunity with custom scripts and critical coaching on a…
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Marshall closures, EV sales up in February, and Tom Hartley in Harrods – with Phil Nothard, episode 198
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1:05:20UK new car market shrinks again in February as BEVs make up a quarter of all registrations Used car supermarket Big Motoring World comes under fire from BBC Watchdog Financial Ombudsman Service receives record number of complaints about car finance Supercar dealer Tom Hartley makes history by selling luxury vehicles at Harrods Further job losses ex…
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Por META Financial Services, Inc.
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Benzs and Bowties: Dealership Secrets of The General Sales Manager Redefining Automotive Content | Doug Horner, GSM of North Olmstead Mercedes-Benz
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42:48Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Doug Horner, General Sales Manager of North Olmsted Mercedes-Benz and the creator behind the wildly popular Benzs and Bowties social media accounts. We discuss why he’s intentionally leaving $50K on table with every G-Wagon he sells, how he’s generating half of his leads th…
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Por META Financial Services, Inc.
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Turning Recalls into Revenue: The BizzyCar Blueprint
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23:47What if some of the biggest opportunities for service retention are hiding in plain sight? Recalls and mobile service often feel like operational challenges, but they could be the key to driving revenue and reactivating customers you thought were lost for good. In this episode, sponsored by DriveSure, Ryan Maher, CEO and founder of BizzyCar, joins …
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Industry Spotlight: Tasca Auto Group's Secret to Bringing Long-Lost Customers Back To The Dealership
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35:41Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Bob Tasca III, VP of Tasca Automotive Group, and Ryan Maher. CEO of BizzyCar. This episode of the Car Dealership Guy Podcast …
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Chinese cars boom in Europe, BMW cans EVs in Oxford, and James Batchelor mentions the war – with James Wilson, episode 197
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1:07:10CDL Agenda: Practical tips and real world examples of how car dealers are using AI today Chinese cars boomed in Europe last month while Teslas nosedived by 45% – JATO BMW puts brakes on EV production at Mini Oxford – blames slow electric car sales Aston Martin axes 5% of its workforce in response to widening losses in 2024 Used car dealer blocks La…
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Por META Financial Services, Inc.
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Michiel Borst: Why AI is the Secret Weapon for Dealerships
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25:45Send us a text Welcome to the First Episode of The Car Dealership Podcast! In this episode we’re diving deep into how AI and digital communication are reshaping the automotive industry. No overhyped buzzwords—just real conversations about what’s actually working in dealerships today. To kick things off, I’m joined by Michiel Borst, Chief Commercial…
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Lessons From Lithia And Beyond: The Habits Driving A Successful Dealer Group With Happy Employees | Michael Speigl, Dealer Principal of WE Auto
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1:01:06Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Michael Speigl, Dealer Principal of We Auto, a Michigan-based dealer group. We discuss the lessons he learned from working for Lithia and how they shaped his own dealerships, why he’s investing over $250K in company culture, and the phone call that changed his family’s life…
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Por META Financial Services, Inc.
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How Van Horn Auto Group Is Capitalizing on the Final Customer Touchpoint—The Card Swipe | Industry Spotlight
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32:58Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jennica Krebsbach, Controller at Van Horn Auto Group, and Julie Douglas, CEO of Dealer Pay. This episode of the Car Dealershi…
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Vauxhall needs a 'relaunch', Chancellor kept out of motor finance court case, and Renault tries to keep older cars on the road – with Elliot Ashley, episode 196
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55:00Cut VAT on EVs and bring back grants – Stellantis boss calls for help to drive electric car sales We must relaunch Vauxhall – the days of declining market share are FINISHED Lloyds ring-fences £1.2bn for handling car finance crisis as bank puts aside additional £700m Chancellor’s intervention into motor finance scandal is REJECTED by Supreme Court …
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No B.S. Dealer Strategy: How Brett Sutherlin Built a Toyota Powerhouse (& What Brands He’s Avoiding) | Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group
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46:50Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group, to discuss: His no B.S. dealer strategy and what brands he's avoiding, How he's doubling margin vs his competition with Google Business Profiles, Buying dealerships off of Linkedin and much more. This episode …
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Por META Financial Services, Inc.
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Por META Financial Services, Inc.
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Mastering Parts Operations to Boost Dealership Retention
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18:05What’s the real key to turning first-time customers into lifelong dealership advocates? For many, the answer lies in an often-overlooked area: the parts department. In this episode, we uncover how inventory health, tire strategies, and better communication can transform your dealership’s retention game. Kaylee Felio, Sales and Marketing Manager at …
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Hard Lessons Learned: Brute-Forcing His Way to 12 Dealerships & $1B+ Revenue | Matt Bowers, Dealer Principal at Matt Bowers Auto Group
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56:50Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Matt Bowers, Dealer Principal of Matt Bowers Automotive Group, to discuss how he brute-forced his way to 12 dealerships and $1 billion in revenue, his unlikely start in the car business and tumultuous path to becoming a powerhouse auto group owner, the most important factor…
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Suzuki cuts dealer network, BCA job losses, and Nissan-Honda talks collapse – with Dan Yeomans, episode 195
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59:34Two used car dealers added to the line-up at Car Dealer Live for special Q&A session Suzuki to slash UK dealer network as bosses blame impact of ZEV mandate targets Hundreds of BCA workers facing job losses as firm announces shock site closure Stellantis-backed Chinese EV brand Leapmotor plans 80 dealers by end of 2025 Nissan and Honda abandon merg…
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How Sonic Automotive Joined Forces With The Biggest E-Retailer In The World To Sell Cars | Industry Spotlight
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38:45Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeff Dyke, President of Sonic Automotive, and Matt Nuffort. Director at Amazon Autos. This episode of the Car Dealership Guy …
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Dealership University: Elgie Bright’s Game Plan for Auto’s Future—In a Time of Disruption | Elgie Bright, Department Chair, Automotive Marketing/Management at Northwood University
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34:39Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Elgie Bright, Chair at Northwood University, to discuss his game plan for the future of auto in a time of disruption, the importance of developing lifelong learners, building automotive retail curriculum to tackle tomorrow’s technologies, and much more. This episode is brou…
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UCDP Ep #71 - Modern Dealership Reconditioning w/ Randy Kobat
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14:41In this episode of the podcast, Zach sits down with Randy Kobat, President and CEO of Repair On Demand, a provider of innovative reconditioning solutions for dealerships. They discuss how reconditioning has become a critical factor in dealership success, the common inefficiencies that slow down the recon process, and how technology can help dealers…
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Vertu warns of profit drop, two execs leave Stellantis, and why does Jon know so much about Japanese radishes? – with Rob Young and Chay Anderson, episode 194
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1:04:19Vertu warns profits will be slashed and jobs axed as ZEV Mandate and NI costs bite Peugeot CEO Linda Jackson to retire as Stellantis shuffles senior management Vauxhall MD James Taylor leaves British brand after 25 years of service Stellantis confirms Vauxhall’s historic Luton factory will close in April Record demand in January but dealers are sti…
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Luxury Dealership Whisperer: Building a Multi-Million Dollar Powerhouse with Culture | Lonny Soza, Vice President of Fertitta Auto Group
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37:55Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Lonny Soza, Vice President of Fertitta Auto Group, to discuss how he built a multi-million dollar powerhouse, the biggest lesson he learned acquiring vehicles for CarMax and AutoNation, and how he's bringing Bentley-level customer service to his new Chevrolet store—plus muc…
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Adopting Video to Boost Retention and Revenue in Fixed Ops
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27:25Today’s customers demand greater transparency and trust from their service providers—and dealerships need to deliver. How can fixed ops professionals bridge the gap between customer expectations and service department performance? In this episode of Retention Roadmap, sponsored by DriveSure, we sit down with Joe Shaker, CEO of Shaker Auto Group and…
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How Cavender Built a Scalable Dealer Group: The Framework for Success | Rob Cavender & Eric Barbosa, Cavender Auto Group
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55:08Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Rob Cavender, COO of Cavender Auto Group, and Eric Barbosa, VP of Variable Operations, to discuss how they create and execute a blueprint for success in retail automotive, how they’re training salespeople to become General Managers, the growing pains of scaling a dealer gro…
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Alex Smith heads to Lookers, Tesla customers put off by Musk, and Government puts money into chargers – with Derren Martin, episode 193
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1:06:59Former Volkswagen boss Alex Smith appointed chair of dealer group Lookers Security fears are holding Chinese carmakers back among older UK buyers – survey Government to pump £65m into kerbside charging firm as it responds to industry demands Brits being turned off from Tesla because of Elon Musk, new research shows Huge car dealer tax bills reveale…
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How to Run a Dealership Like a $10B Company: Secrets of a Lithia Motors GM | Ric Saatzer, General Manager of BMW of Minnetonka
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55:23Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ric Saatzer, General Manager of BMW of Minnetonka where we discuss: How to run a dealership like a $10B Company, How Lean Six Sigma has transformed his business, The role of a GM to build a winning culture of detail, and more secrets of a Lithia Motors General Manager. Th…
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A $250M Vision to Transform the Auto Retail Landscape | Brian MacDonald, CEO of CDK Global
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29:35Welcome to the Car Dealership Guy Podcast. In this episode, I’m joined by Brian MacDonald, CEO of CDK Global. We explore why he’s betting $250M on a major shift in automotive retail, the winners and losers as service department trends evolve, and his prediction for a wave of dealership acquisitions this year—and much more. This episode of the Car D…
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Chancellor wades into car finance debate, Motability’s huge losses, and VW says goodbye to agency – with Malcolm Beattie, episode 192
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1:03:08Chancellor weighs into car finance crisis as she looks to protect UK economy Chancellor’s Supreme Court intervention sees share prices soar at motor finance providers Profits collapsed at Motability despite revenue and customer numbers soaring in 2024 EV discounts cost carmakers £4.5bn last year as all brands avoid ZEV mandate fines Ford terminates…
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Owning 11 Dealerships Was Just the Start: The Dealer-Built Solution Generating $55M/Year | Sam Mahrouq, CEO of Ikon Technologies
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46:50Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sam Mahrouq, CEO of Ikon Technologies where we discuss: Scaling his auto group to 11 dealerships and millions in sales, How an "ah ha" moment at the dealership led him to found a $55M revenue tech company and much more. This episode of the Car Dealership Guy Podcast is br…
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Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer, EVP at Cars Commerce
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36:20Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data ownership for dealers, how Brian and his team are working to tackle—and beat—online vehicle price manipulation, and much more. Thi…
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How to Boost Revenue and Retention with Video Inspections
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20:59Why do some dealership service departments foster lifelong customer loyalty while others struggle with defection? What if the key lies in leveraging transparency and technology to build trust and enhance the customer experience? In this week’s episode, sponsored by DriveSure, Zach Roberts, Service Director at Manly Automotive Group, shares how vide…
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