People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often ina ...
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Giles Oakley on The Art & Science of Tea
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49:17What does tea have to do with human behaviour? A lot more than you might think. On this epusoed, I'm exploring one of the world's most popular drinks and what we can learn from it. Summary My guest is Giles Oakley, a professional tea taster, entrepreneur, and long-time friend. Giles began his career at Tetley before co-founding Two Spoons Tea, a co…
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Pav Gill on Whistleblowing that works
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1:11:56How do we create systems that encourage whistleblowing without incentivizing malicious reporting? Should we reward whistleblowers financially? Why is closure important, both for whistleblowers and the organisations they are whistleblowing on? Episode Summary On this episode, I speak with Pav Gill, the whistleblower behind the Wirecard scandal and f…
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Dr Hemma Lomax on The Edge of Possibility
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1:03:09What is the edge of possibility and how can storytelling help us to find it? My guest isn't a storyteller — she's a lawyer, working in compliance — but she's got some fascinating insights to share about how it can help us to effect change. Or, in her words, to find the edge of our possibility. I've been wanting to get Dr Hemma Lomax on the show for…
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Duncan Mavin on Meltdown: The Collapse of Credit Suisse
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1:01:51How does a major global bank keep surviving crises; until it doesn't? Episode Summary On this episode, I’m joined by Duncan Mavin, author of Meltdown: Scandal, Sleaze, and the Collapse of Credit Suisse. Duncan’s book dives deep into the bank’s dramatic downfall, uncovering decades of mismanagement, scandals, and cultural clashes that eventually led…
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Kit Holden on Played in Germany - a footballing journey through a nation's soul
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56:45What can we learn about a country from its favourite sport? A lot. Particularly when that country has a history and culture like Germany. Which is what I'm exploring on this episode. Even if you're not a football fan, this episode — in a year when Germany goes to the polls — will have something of interest. Episode Summary On this episode, I speak …
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Tim Houlihan & Dr Kurt Nelson on Behavioural Experiments, Podcasting, and Innovation
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1:32:17What role does experimentation play in making big life and creative decisions? What lessons can podcasters teach us about effective communication in business? Show Summary To answer these questions, in this festive episode, I’m thrilled to welcome back two friends of the show, two of my favorite podcasters, Tim Houlihan and Kurt Nelson, co-hosts of…
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Fraser Simpson on Making Ethics Engaging
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1:38:32What does a pink puppet called Connie have to do with ethics? More than you might think. On this episode, I'm speaking with a lawyer, whose innovative approach to getting employees to engage in ethics, involved turning to something we all know from our childhood, a puppet. Episode Summary That lawyer and my guest on this episode is Fraser Simpson, …
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Can you distill a complex concept into a single sketch? Jono Hey can and on this episode, he joins me to talk about Sketchplanations —a project that explains the world, one sketch at a time. Summary I’ve been a long-time admirer of Jono’s work, which makes complex ideas accessible and engaging through simple, elegant sketches. We discuss how he man…
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Amy Kean on Communicating Effectively
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1:03:17What makes communicating effectively such a critical skill in today’s world? On this episode, I dive into the fascinating world of communication with Amy Kean, a psychosociologist, educator, and the founder of Good Shout, a company redefining how we teach and communicate. Amy brings her unique blend of humour, honesty, and sharp insights to a conve…
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How does one become a political cartoonist? And what lessons can we learn from their craft? Episode Summary In this episode, I sit down with legendary political cartoonist Steve Bell to explore the artistry and challenges behind his provocative work. From his early struggles as a teacher to his meteoric rise as a satirical voice at The Guardian, St…
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Dr Eva Van Den Broek & Tim Den Heijer on The Housefly Effect
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1:08:24How do tiny changes in our surroundings create big impacts on our daily lives? And what does that have to do with house flies? Episode Summary In this episode, I’m thrilled to welcome Dr. Eva Van Den Broek and Tim Den Heijer to discuss their new book, The Housefly Effect, which explores the hidden ways behavioral science influences our daily decisi…
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Matt Ballantine on Solving Problems with Randomness
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1:04:35What if embracing randomness could unlock better decision-making in your work? In this episode, I welcome back Matt Ballantine, a returning guest known for his insightful and playful take on work and life. This time, Matt dives into the concept of randomness and how it can be a strategic tool in navigating complex problems that defy traditional sol…
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What would you do if someone you trusted turned out to be living a double life? Episode Summary On this episode, I speak with Anna Rowe, a brave and resilient advocate for victims of romance fraud. Anna shares her deeply personal story of being deceived by someone who led a double life, manipulating her emotions and trust for over a year. Her journ…
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Dr. Holly Bell on Curiosity, Road Trips, and Reinvention
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1:03:45How can road trips and curiosity shape our perspectives on life? In this episode, I speak with Dr Holly Bell, a former professor, author, and spontaneous traveller. Holly’s diverse background, which includes teaching economics, writing thrillers, and even working in corporate management at a Fortune 100 company, is rooted in her insatiable curiosit…
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Carissa Carter & Scott Doorley on Assembling Tomorrow
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1:03:11What role does creativity play in navigating an unpredictable world? On this episode, I sit down with Carissa Carter and Scott Doorley, both members of the Stanford d.school faculty. Together, they’ve co-authored Assembling Tomorrow, a fascinating exploration of how design influences the future, especially amidst the rapid rise of emerging technolo…
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Steve Martin on Influence At Work
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1:09:43How can we be better at influencing others? On this episode, I explore the world of influence with behavioural scientist Steve Martin. Steve has made a career out of studying the art and science of persuasion, and in this conversation, we dive deep into his latest book Influence at Work. Together, we unpack how influence is a key part of all aspect…
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Chloé Valdary on The Theory of Enchantment
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1:04:51How can watching Disney movies, help create more inclusive environments? The answer is in the word Enchantment. On this episode, I'm speaking to Chloé Valdary, the founder of an organisation called The Theory of Enchantment, to explore her unique approach to diversity, equity, and inclusion (DE&I) training. If you're someone for whom DE&I conjures …
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Morgan Hamel on Moral Polarization
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1:08:28How does moral polarization challenge even the most well-intentioned leaders? In this episode, I speak with Morgan Hamel, who talks frankly about her journey from working in business ethics to launching her own ethical fashion business. In our conversation, Morgan reflects on the complex dynamics of running a business that sought to balance purpose…
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Chloé Valdary, Morgan Hamel & Peter Stein on De-Polarized Diversity, Equity & Inclusion
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55:14What do you think of when you hear the words Diversity, Equity & Inclusion (DE&I)? If it's something negative, then this is the episode for you; because I'm exploring how we can transform DE&I from something theoretical but impractical to something that can really work and have a positive impact for everyone. In other words, how we can de-polarize …
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Matt Ottley on Neurodiversity and Creativity
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1:08:40How does neurodiversity impact creativity? On this episode, I explore the challenges of mental health and how it can be both a driver of astonishing creativity and the cause of significant pain. I believe that having conversations about mental health is crucial if we want to create an inclusive society and get the best out of everyone. To discuss t…
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Sharon O'Dea on Navigating the Digital Workspace
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1:02:13What makes a digital workplace truly effective? In this episode, I talk to Sharon O'Dea, co-founder of Lithos Partners, about the intricacies of navigating the digital workplace. Sharon brings her wealth of experience in digital communications and workplace strategies to the table, sharing insights on how organizations can leverage technology to en…
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Announcing the Decision-Making Studio Podcast
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5:49Introducing the Decision-Making Studio Podcast If you’re a regular listener to the show, you’ll know that it’s all about the risks of human decision-making. I try to bring you guests who can help us to better understand them and what we can do to mitigate them. One of those guests is Ben Cattaneo, the host of his own podcast, which was one of the i…
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Danielle Letayf on building a community
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1:05:32How can passion and irritation lead to innovation and community building? In this episode, my guest is Danielle Letayf, the founder of Badassery, a dynamic community designed for unconventional thought leaders dedicated to igniting change. In our discussion, we delve into the essence of community building, exploring how cognitive diversity and shar…
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Professor Shannon Vallor on the AI Mirror
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1:10:44What if we saw Artificial Intelligence as a mirror rather than as a form of intelligence? That’s the subject of a fabulous new book by Professor Shannon Vallor, who is my guest on this episode. In our discussion, we explore how artificial intelligence reflects not only our technological prowess but also our ethical choices, biases, and the collecti…
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Kirby Ferguson on Why Everything Is A Remix
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1:12:36Is there such a thing as an original idea? What if everything were actually a remix? Episode Summary In this episode, I'm exploring the fascinating concept of creativity with filmmaker, educator, and speaker Kirby Ferguson. Kirby is best known for his groundbreaking video series “Everything Is A Remix,” which delves into the idea that creativity is…
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Simon Parker on Cycling 4000 Miles Across America
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58:23What would motivate someone to cycle 4,000 miles across America, and what stories might they uncover along the way? Episode Summary On this episode, I speak with travel writer Simon Parker, who recently cycled 4,000 miles across America. Simon's journey, from Seattle to Key West, was a mission — ahead of the US election in November — to understand …
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How do you get 𝟲𝟮,𝟬𝟬𝟬 𝗽𝗲𝗼𝗽𝗹𝗲 to keep a 𝘀𝗲𝗰𝗿𝗲𝘁? By not calling it a secret. With the opening ceremony of the Paris 2024 Olympics later today, on this episode, I'm looking back 12 years to the London 2012 Olympics. In this episode, we dive into the behind-the-scenes secrets of the London 2012 Olympic Opening and Closing Ceremonies with Victoria Sena,…
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Why do we travel? Obviously, sometimes we do it to go to work or visit family. But lots of us also do it for fun, becuase we can. And we naturally presume that’ it’s an unalloyed good. But is it? My guest, whose new book ‘Airplane Mode’ explores some of the complexities and contradictions of travel and tourism, is Shahnaz Habib. She’s a writer and …
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Fergus Flanagan and Neb Maciver on Talking Magic
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1:17:23What can we learn from magic? On this episode, I’m joined by two magicians, Fergus Flanagan and Neb Maciver, founders of Talk Magic and both accomplished magicians in their own right, who join me to share their unique journeys, from Fergus's early days working on Children's BBC to Neb’s transition from band life to full-time magician. Through their…
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Koen Smets & Dr Bart Derre on Solving Wicked Problems
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59:04How can we solve 'wicked problems' within complex organisations? A wicked problem is a social or cultural problem that's difficult or impossible to solve because of its complex and interconnected nature. Wicked problems lack clarity in both their aims and solutions and are subject to real-world constraints which hinder risk-free attempts to find a …
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Paul Orlando on 'Why Now?' - how good timing makes great products
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1:03:15Why do some great ideas succeed while others fail despite having everything else in place? On this episode, we welcome back Paul Orlando, an expert on unintended consequences and systems thinking. Paul introduces his new book, "Why Now: How Good Timing Makes Great Products," and discusses the pivotal role timing plays in the success of startups and…
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Dr Ludmila Praslova on The Canary Code
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1:04:15What can canaries in coalmines teach us about diversity and inclusion? In this episode, I’m speaking to an academic who has some fascinating ideas and insights into how we can create more inclusive work environments and cultures — in other words, how to get the best out of all employees. Guest Bio My guest, Dr. Ludmila Praslova, is a Professor and …
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Geoff White on Rinsed - Money Laundering in a Digital World
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56:52How is technology impacting money laundering? On this episode, I'm welcoming investigative journalist Geoff White back onto the show. In 2022, Geoff joined me to talk about his book and podcast The Lazarus Heist, the story of how North Korean hackers launched an attack on Sony Pictures in 2014. This time, he's back to talk about his brand new book …
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Sarah Abramson on Speaking To The Human
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1:12:43How can organisations get the best out of the humans they employ and empower them to help deliver desired outcomes? The answer is by focusing on the decisions taken that are critical in determining whether or not the right outcome is achieved. On this episode, I speak to Sarah Abramson, Head of Marketing at Acteon, a communication and learning agen…
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What might the future of society look like & how can we get there? On this episode, I’m speaking to a best-selling author who has written an extraordinary book about her vision for the future. Unusually, the book is a work of fiction for the show, but the issues it addresses are very relevant to Human Risk. My guest is Manda Scott, who began her ca…
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Professor Alex Edmans on Misinformation
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1:03:10Why is misinformation so prevalent, and what can we do about it? On this episode, I’m speaking with Alex Edmans, a London Business School Finance Professor who has written a book called ‘May Contain Lies: How Stories, Statistics, and Studies Exploit Our Biases and What We Can Do About It’. Alex’s areas of focus are purposeful business, sustainable …
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What is the Rainbow Ceiling, and why does it matter? On this episode, I’m speaking to the author of a new book that explains the significance and the ways we can help to remove it. A rainbow ceiling is similar to a glass ceiling, a metaphor for the various structural barriers that hold down women or minority groups as they try to climb the career l…
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What can we learn from artists about decision-making? More than you might think. We often see decision-making in binary terms and whether decisions are good or bad. But what if they’re more subjective and akin to the way an artist looks at the world? That’s what my guest explores in her new book. That guest is Elspeth Kirkman, Chief Programme Offic…
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Professor Benjamin Van Rooij on Questioning Compliance
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1:00:39What makes us more or less likely to comply with rules or laws? My guest, Benjamin Van Rooij, knows all about this subject. He is a Professor of Law and Society at the University of Amsterdam who researches and writes about behavioural law; in other words, the impact laws have on human behaviour and the behavioural science behind law. This is Benja…
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Ben Cattaneo on Decision-Making (Part Two)
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1:03:46What goes into human decision-making? If you listened to the previous episode of the show with Dr Melina Moleskis on decision-making, then you’ll know what’s coming next. If you didn’t, then don’t worry; you can listen to that after this. My guest on this episode is Ben Cattaneo, a friend of the show and the founder of The Decision-Making Studio, a…
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Dr Melina Moleskis on Decision-Making (Part One)
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1:01:26What is decision science, and how can it help us to make better decisions? On this episode, I'm joined by decision-making expert Dr Melina Moleskis, who explains how she combines decision science and behavioural science to help her clients make better decisions. In a wide-ranging discussion, we explore: how decision-making education is often overlo…
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Philippa White on Leadership Lessons
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1:02:03What is it that makes a job enjoyable and fulfilling? While you’re likely to have your own very individual answers to that question, chances are it’ll be to do with what you’re required to do, how much freedom you have, whether you think it’s worthwhile and how well it plays to your skillsets and interests. Yet, all too often, companies focus more …
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Why do we lie and cheat and why might it not always be a bad thing? On this episode, I’m speaking to a research professor who has studied lying and cheating in the natural world and what we can learn about it in the human world. My guest, Dr Lixing Sun is a Research Professor in the Department of Biological Sciences at Central Washington University…
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Zelda Perkins on Can't Buy My Silence
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1:12:35What prompted a courageous former employee of Harvey Weinstein to break her Non-Disclosure Agreement (NDA)? On this episode I'm speaking to a campaigner who came to prominence as the individual who broke the silence surrounding the misconduct of Harvey Weinstein. Formerly an assistant to Weinstein, Zelda Perkins made headlines when she came forward…
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Professor Magda Osman on Risk Prioritisation
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1:06:03How, in a world of limited resources, can we prioritise risk? Which ones should we focus on more than others? This isn't just something we need to think about in a work context. It also applies to our personal lives; where should we spend our money, time and headspace? My guest is a friend of the show who has appeared four times before (links below…
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How can we make better decisions? By paying attention to good advice or information and ignoring the opposite. In a world where we're overloaded with data and opinions, it can be hard to determine what is good and what is bad advice. My guest Nuala Walsh, is the author of a new book called 'Tune In! How to make smarter decisions in a noisy world'. …
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What does storytelling have to do with managing risk? On this episode, I’m speaking to novelist, playwright, and screenwriter Preethi Nair. She also helps people who want to tell their stories to identify the one that will resonate and tell them in the best possible way. We all know the power of storytelling. It’s how we learn as kids and how we sh…
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Heather Urquhart on Improvisation Part Two
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45:50What can business learn from improvisation? If you listened to the previous episode of the shwo, you'll know the answer. If you haven't yet done so, then I recommend dojgn that before listening to this. Because this is Part Two of my discussion with Heather Urquhart and it lfows naturally on from Part One. Meet Heather Urqhuhart My guest Heather Ur…
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Heather Urquhart on Improvisation Part One
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48:17What can business learn from improvisation? On the face of it, a form of entertainment that involves making things up as you go along, seems to be filled with human risk and not at all helpful in the business world. But actually, the skills that improvisers use to entertain us, are incredibky useful in businesses to drive better decision-making, Th…
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What is burnout, and how can we prevent it? We're increasingly hearing about the idea of 'burnout', which the World Health Organisation has defined as a condition "resulting from chronic workplace stress that has not been successfully managed". Recent high profile resignations, including Jacinda Ardern the former PM of New Zealand and Jürgen Klopp,…
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