Massive securities class action settlements—not trial verdicts—are driving billions in D&O losses, pushing the market out of a soft cycle and into stabilization that’s reshaping capacity, pricing, and retentions for brokers and policyholders alike. Watch this clip from the Risky Future Summit with hosts Allen Laman and Ezra Amacher as they talk wit…

Insurance Journal recaps the biggest stories of 2025, from record-breaking wildfires and climate losses to broker mega-deals, litigation reform, cyber threats, AI-driven layoffs, and signs of recovery in key insurance markets heading into 2026. Watch this end-of-year exclusive with Carrier Management’s Elizabeth Blosfield, Insurance Journal’s Ezra …

Insurance Journal recaps the biggest stories of 2025, from record-breaking wildfires and climate losses to broker mega-deals, litigation reform, cyber threats, AI-driven layoffs, and signs of recovery in key insurance markets heading into 2026. Watch this end-of-year exclusive with Carrier Management’s Elizabeth Blosfield, Insurance Journal’s Ezra …

A deep dive into JD Power’s 2025 Claims Digital Experience Study, revealing how customers use digital tools during the claims process and what makes those channels clear, helpful, and easy to use. To watch the full episode with host Don Jergler and J.D. Power’s Mark Garrett visit https://www.insurancejournal.tv/videos/26137/ The post Inside the 202…

A deep dive into JD Power’s 2025 Claims Digital Experience Study, revealing how customers use digital tools during the claims process and what makes those channels clear, helpful, and easy to use. To watch the full episode with host Don Jergler and J.D. Power’s Mark Garrett visit https://www.insurancejournal.tv/videos/26137/ The post Inside the 202…

Dashcam and video technology are helping claims teams assess liability faster, reduce cycle time and payouts, and ultimately drive more favorable renewal outcomes for insureds. Watch this clip from the Risky Future Summit with Insurance Journal host Chad Hemenway and Mario Brown-Westbrook of Nirvana. To watch more of this session and others, visit …

Insurance George and the Commercial Lines Cabanamen bring yacht-rock energy, hilarious insurance-themed hits, and full crowd participation to create an unforgettable event experience. With sing-along songs, big laughs, and nonstop fun, this is how insurance events become the ones everyone talks about. Want to book or have questions? Email gjack@ija…

Larissa Bedgood of PGM Solutions talks with Insurance Journal’s Allen Laman at ITC Las Vegas about how AI, data innovation, and shared challenges are rapidly reshaping claims, underwriting, and the strategic future of insurance. The post From Data to Decisions: What Experts Say Will Shape Insurance Next | ITC Vegas appeared first on Insurance Journ…

Modern supply chains have grown so complex and digital-heavy that they’ve become prime targets for nation-state and criminal cyberattacks, creating a new era of third-party and geopolitical cyber risk. Watch this clip from this year’s Risky Future Summit, with host Elizabeth Blosfield of Carrier Management, and Bob Kolasky of Exiger! To watch all o…

Claims functionality in mobile apps is one of the biggest investment areas for carriers, which are seeing the fruits those investments continue to grow. New data show that customers using these digital claims reporting tools are more satisfied with the process. We spoke with Mark Garrett with J.D. Power about the intelligence firm’s new Claims Digi…

Claims functionality in mobile apps is one of the biggest investment areas for carriers, which are seeing the fruits those investments continue to grow. New data show that customers using these digital claims reporting tools are more satisfied with the process. We spoke with Mark Garrett with J.D. Power about the intelligence firm’s new Claims Digi…

Get ready for a full year of fast-paced, vendor-powered innovation as Insurance Journal, Carrier Management, and Claims Journal bring you the entire 2026 Risky Future Demo Day lineup. From AI tools for MGAs and retail agents to geospatial intelligence, cyber risk, embedded insurance, fraud detection, underwriting tech, chatbots, data tools, and mor…

A look at how rapid shifts from cloud to native AI (and soon quantum computing) are transforming InsurTech—and how industry pros can keep pace. Watch this clip from ITC Vegas with Insurance Journal’s Allen Laman and Majesco’s Denise Garth. The post The Tech Shifts Reshaping Insurance | ITC Las Vegas appeared first on Insurance Journal TV.…

A wide-ranging conversation unpacking the biggest risks facing 2026—climate change, PFAS, microplastics, and litigation funding—and how their long-tail impacts will shape people, policy, and the insurance industry. Watch this new aftershow episode with George and Patrick as they talk with Brenda Wells about the latest class. Watch the full Academy …

CyberCube transforms raw vendor threat data into financially grounded insights that help insurers spot concentration risk, model correlated losses, and strengthen their book against high-impact third-party compromises. Watch this sneak peek of the exclusive interview with Carrier Management Deputy Editor Elizabeth Blosfield and CyberCube’s William …

In this episode preview with Kasey Roh, the U.S. CEO of Upstage AI, Kasey breaks down how AI-powered document intelligence handles messy loss runs and inconsistent supplemental applications, giving carriers a major speed and accuracy advantage in underwriting. Watch the full episode with Carrier Management’s Elizabeth Blosfield as host of the Insur…

In this episode preview with Kasey Roh, the U.S. CEO of Upstage AI, Kasey breaks down how AI-powered document intelligence handles messy loss runs and inconsistent supplemental applications, giving carriers a major speed and accuracy advantage in underwriting. Watch the full episode with Carrier Management’s Elizabeth Blosfield as host of the Insur…

https://riskyfuture.com/agents A rapid-fire live demo event where top AI innovators show retail agents the tools that will streamline workflows, boost productivity, and drive more revenue in 2025 and beyond. Register today at https://riskyfuture.com/agents #AIDemoDay #RetailAgents #InsurTechLive #InsuranceInnovation The post The Future of Agency Wo…

Automation is clearing away the busywork in claims and underwriting so frontline insurance pros can focus on real customer needs, not seventeen open tabs. Watch this interview with Insurance Journal’s Allen Laman and Kelly Clayton, Technology Alliance Manager at Guidewire Software, at ITC conference in Las Vegas. The post Tech That Lets Adjusters B…

A group of ECU students, led by Dr. Brenda Wells, presents a capstone project on the hidden risks of ultra-processed foods—exploring legal, health, and insurance implications while gaining real-world public-speaking experience. Watch the full Academy of Insurance class that’s discussed in the aftershow: https://www.ijacademy.com/beyond-the-label-th…

Join our Golfertainment hosts George Jack, Patrick Wraight, and Kevin Amrhein alongside special guest Frank Pennachio—Florida insurance pro, author, Tampa Bay Rays fan, and all-around great conversationalist—as they dive into a festive mix of holiday cheer, standout insurance cases, and bold predictions for the year ahead. Frank brings wisdom, big …

Join our Golfertainment hosts George Jack, Patrick Wraight, and Kevin Amrhein alongside special guest Frank Pennachio—Florida insurance pro, author, Tampa Bay Rays fan, and all-around great conversationalist—as they dive into a festive mix of holiday cheer, standout insurance cases, and bold predictions for the year ahead. Frank brings wisdom, big …

Jennifer Palmieri is chief people officer at Westfield, which certainly isn’t a regional p/c carrier anymore. She has witnessed growth in specialty lines and international risks. It’s nearing $5 billion in revenues and 4,000 employees. We checked in with Jen on how human resource strategies are playing out. “My leadership philosophy centers on auth…

Jennifer Palmieri is chief people officer at Westfield, which certainly isn’t a regional p/c carrier anymore. She has witnessed growth in specialty lines and international risks. It’s nearing $5 billion in revenues and 4,000 employees. We checked in with Jen on how human resource strategies are playing out. “My leadership philosophy centers on auth…

In this Academy aftershow, George and Patrick talk with this week’s instructor, Chris Burand, about identifying weak carriers, understanding industry missteps, and why intangible assets may determine what happens next in 2026. Watch the full Academy of Insurance class that’s discussed in the aftershow: Predicting 2026: Capacity, Competition, and Ca…

Banking in the cannabis industry is a niche that few people may understand. It’s not without risk, but there are hundreds of banks offering their services to cannabis operators. In our latest episode, we talk to specialty banker Peter Su with First Central Savings bank about cannabis banking and what insurance and claims professionals should know a…

Banking in the cannabis industry is a niche that few people may understand. It’s not without risk, but there are hundreds of banks offering their services to cannabis operators. In our latest episode, we talk to specialty banker Peter Su with First Central Savings bank about cannabis banking and what insurance and claims professionals should know a…

Organizations and insurers must adopt a shared, structured third-party risk strategy—balancing centralized oversight with decentralized responsibility—because modern vendor, cloud, and software-supply-chain exposures are too massive and interconnected for any single team to manage alone. Check out this sneak peek from the Risky Future Summit! To wa…

In this episode of The Insuring Cyber Podcast, Kasey Roh, U.S. CEO of Upstage AI, discusses how AI is transforming some of the most complex and time-consuming workflows in insurance. Kasey breaks down how Upstage’s document intelligence technology is aiming to reshape underwriting and claims operations, as well as the evolving balance between human…

In this episode of The Insuring Cyber Podcast, Kasey Roh, U.S. CEO of Upstage AI, discusses how AI is transforming some of the most complex and time-consuming workflows in insurance. Kasey breaks down how Upstage’s document intelligence technology is aiming to reshape underwriting and claims operations, as well as the evolving balance between human…

AI is shifting from a hype buzzword to a true digital coworker that automates the tedious work, elevates human decision-making, and fundamentally changes how insurers handle claims, underwriting, and core system workflows. Watch this interview with Insurance Journal’s Allen Laman and Tyler Jones of Duck Creek Technologies at ITC Las Vegas. The post…

CISA’s threat data helps companies and insurers sharpen their cyber-risk strategies by sharing real-time insights on attack patterns, emerging threats, and proactive defense tactics. Watch this sneak peek at the Insuring Cyber Podcast with host Elizabeth Blosfield and guest Brent Rieth of Aon – to watch the full interview visit https://www.insuranc…

CISA’s threat data helps companies and insurers sharpen their cyber-risk strategies by sharing real-time insights on attack patterns, emerging threats, and proactive defense tactics. Watch this sneak peek at the Insuring Cyber Podcast with host Elizabeth Blosfield and guest Brent Rieth of Aon – to watch the full interview visit https://www.insuranc…

Next Insurance breaks down how being born digital lets them move faster on AI, automation, and instant quoting while legacy carriers race to catch up in a market where tech-savvy consumers expect speed, clarity, and smarter insurance experiences. Watch this interview with Insurance Journal’s Allen Laman and Next Insurance’s Albert Clark-Castaneda a…

The discussion explores how organizations should assess climate risk at both the asset and system level—factoring in emergency-response limitations, infrastructure failures, and supply-chain disruptions—while prioritizing resilience investments that deliver multiple co-benefits. Watch this interview with Insurance Journal’s Vice President of Conten…

Generative AI is shifting from theory to real-world applications, and the industry’s biggest challenge ahead will be testing, validating, and measuring the quality of agentic AI decisions to ensure they’re reliable and business-ready. Watch this interview with Insurance Journal’s Allen Laman and Indico Data’s Tom Wilde. The post Why Testing Will De…

On this installment we tee up three segments from our onsite discussions at Applied Net 2025, a leading insurance tech conference held recently in Vegas. First: Why was the Geico Gecko basking in the crowd at an independent agent channel exhibit hall? This is intriguing! Take a listen as another direct-response carrier takes an interest in appointi…

On this installment we tee up three segments from our onsite discussions at Applied Net 2025, a leading insurance tech conference held recently in Vegas. First: Why was the Geico Gecko basking in the crowd at an independent agent channel exhibit hall? This is intriguing! Take a listen as another direct-response carrier takes an interest in appointi…

Next highlights fragmented agency data as insurance’s biggest roadblock—and the massive opportunity in enriching customer information for cleaner, faster underwriting. Watch this interview with Carrier Management’s Deputy Editor Elizabeth Blosfield and Jack Ramsey of Next Insurance at ITC Vegas. The post The One Unlock That Could Transform Agencies…

This aftershow dives into the fundamentals of liquor liability coverage—from CGL exclusions to retail vs. on-premise risks—while highlighting how new professionals can navigate underwriting nuances, carrier appetites, and real-world exposures in alcohol-related insurance, with George Jack and Patrick Wraight! Watch the full Academy of Insurance cla…

The conversation from ITC Vegas explores how AI adoption is maturing in insurance, why cultural change matters more than legacy systems, and how Acord’s Adept platform is driving standardized digital data exchange across global and U.S. P&C markets. Watch this interview with Carrier Management’s Deputy Editor Elizabeth Blosfield and Acord’s Mark Be…

Applied Systems’ Doug McElhaney breaks down why the Cytora acquisition fits perfectly into their “digital round trip” strategy and how generative and agentic AI will streamline workflows, upgrade underwriting, and expand the future of insurance. Watch this interview at ITC Las Vegas with Carrier Management’s Deputy Editor Elizabeth Blosfield. The p…

Aon’s Brent Rieth discusses the ripple effects of the Cyber Information Security Act (CISA) not being renewed, warning that insurers now face a major data gap in assessing cyber threats and pricing risk. Without this vital information-sharing platform, both carriers and businesses must find new ways to access real-time insights into emerging attack…

Aon’s Brent Rieth discusses the ripple effects of the Cyber Information Security Act (CISA) not being renewed, warning that insurers now face a major data gap in assessing cyber threats and pricing risk. Without this vital information-sharing platform, both carriers and businesses must find new ways to access real-time insights into emerging attack…

George and Patrick talk with instructors Ladda Love Hawkins and Jerry Jacobs! This episode deals with the growing complexity of cargo risk, chain-of-custody responsibilities, and the evolving education needs across today’s supply chain and transportation industry. Watch the full Academy of Insurance class that’s discussed in the aftershow: https://…

Live from ITC Vegas, Matt McGrillis of Send explains why the future of insurance lies in combining curiosity, responsibility, and innovation through agentic AI — enabling insurers to build, deploy, and audit AI agents safely at scale in this interview with Carrier Management Deputy Editor, Elizabeth Blosfield. The post The Wonderland of Authentic A…

Generative AI is transforming insurance by parsing complex documents, boosting efficiency across underwriting, claims, and reinsurance, while maintaining regulatory precision and human oversight. Watch this interview with Carrier Managment’s Deputy Editor, Elizabeth Blosfield, as she talks with Pranav Pasricha of Bluepond.ai. at ITC in Las Vegas. T…

At ITC in Las Vegas, Carrier Management’s Elizabeth Blosfield interviews Clearspeed’s Alex Martin, about its AI-free, voice-based risk assessment technology that delivers one-to-one trust insights—streamlining fraud detection, improving customer experience, and breaking the costly cycle of AI-versus-AI fraud battles. The post How Clearspeed Is Rede…

Get ready to see the most innovative AI tools reshaping wholesale, MGAs, and specialty insurance. Join Insurance Journal and Risky Future on November 12 for an exclusive AI Tools for MGAs Demo Day — where cutting-edge companies will showcase real solutions transforming underwriting, distribution, and operations. Don’t miss the next wave of insuranc…

At this year’s ITC conference, Elizabeth Blosfield talks with Duncan Anderson of WTW, who highlights how automated model monitoring and emerging generative AI tools are helping insurers tackle inflation, shifting consumer behavior, and model complexity to improve financial performance and portfolio management. The post How Model Monitoring Is Shapi…