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Increase Employee Engagement, Productivity, and Retention. The 1-skill that makes the difference is Emotional Intelligence (EI/EQ). Research shows that EQ is a higher indicator of success than IQ. How well we recognize and regulate our emotions is key to our success. This emotional intelligence podcast includes interviews with leaders, business owners, HR managers, and emotional intelligence experts. The works of Daniel Goleman, Travis Bradberry, John Maxwell, and others will be discussed. G ...
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+++ IT'S IN THE GENIUS +++ You may have heard the phrase, "It's in the genes!" Right? Normally when the phrase is used as a way of highlighting skills, it is generally used in a celebratory way to make sure you know this is something that cannot be duplicated because it is in the genes. I tend to see this a lot in the sports industry as players cel…
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+++ SYNERGY FLOW +++ Have you ever been someplace where the synergy was so strong that you immediately felt like this is where you needed to be? And when that happened, do you remember how motivated you were to do whatever you could to contribute something of value to the environment? That's the power of synergy. It's the result of combining forces…
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+++ UNLOCKING SECRET +++ Have you ever felt somewhat stupid, simply by someone quickly solving a problem that you took days and sometimes weeks, trying to figure out? It's a terrible blow to one's ego especially mine when it happens to me. Ouch! It seems like they knew the secret to unlock the problem. I must say, in a few situations, I've been tha…
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+++ STORIES SELL +++ It's amazing how we are more apt to remember stories than we do facts. I'm able to remember a place, person, or event more if I have an associated story attached. However, if you were to tell me facts and expect me to remember as I do stories, forget it. It ain't happening. This is why someone coined this phrase: Facts tell. St…
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+++ IN THE EMOTION +++ Look a bit closer and there you'll find it. You might be surprised what you'll discover if you know what you are looking for. You might be wondering what I'm talking about. Right? It's simply those nagging feelings that you have from time to time because of what other people do or say and then not sure what to do about them. …
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+++ PASSING IT ON +++ There are many things in life worth passing on to those who are behind us. We have a responsibility as leaders in whatever form that takes, to make sure those we are leading are better equipped for the life ahead of them. But the catch is this: not everyone who is in leadership or has that title is skilled to pass on what is n…
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+++ YOUR BLINDSPOTS +++ Oh goody ... blindspots. What are they? Where do I look for them? Does everyone have them? Blindspots used in the context of people relationship has to do with the inability to see what others see. That is the simplest way that I can put it. The problem is that some people are not open to receiving feedback that calls attent…
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+++ YOUR REPUTATION +++ I grew up learning the importance of having a good reputation. It was drilled into me that my reputation was one of the most valuable things to protect with everything in me. This idea came from the Proverbs where Solomon made this statement: "A good reputation is more desirable than great wealth ..." As important as great w…
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+++ MISS TAKE +++ No, I didn't make a mistake in my spelling. It was intentional. But that is not what mistakes are. They are not intentional. It is something that happens because you or I attempted something that didn't work out the way we thought. That what a mistake is. Some people are afraid of attempting new things because of the possibility o…
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+++ AH, KINDNESS +++ There are some words that are seemingly becoming extinct in the times we are living in. Kindness happens to be one of them. It would seem that people, in general, forgot how to be kind, not to mention many of those that have been assigned the title of a leader. Is it any wonder why a leader who practices kindness, tends to garn…
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+++ ALWAYS ESSENTIAL +++ How often have you heard the terms non-essential and essential as it relates to the pandemic and lock-downs? Have you, like me, ever wondered who determines something or someone as essential? To classify something or someone as essential means everything or everyone else is non-essential. Is that what is being conveyed? Her…
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+++ IT'S IN THE PRACTICE +++ Have you ever heard the phrase, "practice becomes perfect?" What are your thoughts on that? Do you believe it is true? I don't and here's why. If it did, we would have a lot of perfect people in the world, by now. Wouldn't we? So many have practiced so hard and yet come up short ... because it is impossible. And when yo…
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+++ YES, AND IN LIFE +++ Notice the word AND. It is a very useful word when you want to truly engage people in a conversation. It is the opposite of using the word BUT. How many times have you been in conversation and someone says something and follows up immediately with the word BUT? When he or she did, what was your gut reaction? If you are like…
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+++ PLATE IS FULL +++ Do you feel at times that your "plate" is so full that if you added one more task to it, you would go insane? I have been there. And the crazy thing is that sometimes I find a way to add one more task to my plate. Isn't that crazy? I'm sure I'm not the only one. You might have done the same thing as well. The question is, why …
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+++ SOMEONE SOMEWHERE +++ Every one of us struggles with one thing or another. There are some people who are not able to relate to your struggle. But if you look long and hard, you'll find someone who does. None of us are exempt from struggles. With that in mind, we can safely say, we are not the only one that has a certain struggle even though we …
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+++ SOFT AS STEEL +++ I know this sounds like a contradiction. Right? Soft and steel don't go together. Is this a mistake? On the surface, it seems like these two words should not be used together because steel is always seen as something tough. As a matter of fact, those are the words that are used together: tough as steel. However, there is a ter…
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+++ ONLY 2 FOR NOW +++ You can find many lists on what makes a leader great and they are almost always different. You will find some overlap here and there but for the most part, you are going to decide which list is most accurate. I must admit that they all will have something helpful for the reader. I have benefited from that myself. But at the e…
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+++ THE MINDSET +++ I came across this quote that I believe captures the kind of mindset needed to make a difference in our world. Here it is: “Risk more than others think is safe. Care more than others think is wise. Dream more than others think is practical. Expect more than others think is possible.” – Claude T. Bissell What do you think? Would …
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+++ RATION YOUR PASSION +++ One of the words that are often used when it comes to the Millennials, is passion. This assignment can be justified when viewed from a broad perspective. They are certainly passionate about the issues they believe in and want to promote. We see this in almost all segments of society, some of which are good and some, not …
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+++ IT'S ALL ABOUT THE TOOL +++ Mark Twain quote, "To a man with a hammer, everything looks like a nail." I use this quote quite often with some of my clients in helping them to add more tools to their "toolbox" so they can have more options available to them. The more tools you have the better the chance of success. One of the issues we face is de…
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+++ SPEAK LAST FINISH FIRST +++ Have you ever heard the expression, "Good guys finish last?" Do you truly believe that? I don't. I think whoever made up that expression, was a loser and want everyone to be a loser like he or she was. Having said that, I do believe in "the last shall be first and the first shall be last" because of who said that ...…
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+++ I IN THE 'FLUENCE BABY +++ There is a commercial that features a very prominent actor who has a favorite line that says, "It's all about the U Baby!" Do you know who that is? Well, it doesn't matter too much if you don't. The only reason I mention him and the commercial is the emphasis he makes on the statement "about the U Baby!" In this case,…
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+++ IT'S THE 'TUDE DUDE +++ Let me hastily decode this title for those who might still be trying to figure out what it says. 'TUDE is short for attitude. I thought it had a nice ring to it which fits the flow of this show. You've heard the quote: "Your attitude determines your altitude," right? And how often have you taken this to heart? I wish mor…
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+++ MORE THAN A RIDE +++ Can you remember what it was like the last time you rode a bike or should I ask, have you ever ridden a bike? [smile] I'm going to assume that you have ridden a bike even though it might have been eons of years ago. Whether you have or not, this you do know - a bike has at least two wheels. Right? Ok. We're settled on that.…
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+++ A WOMAN IN CHARGE +++ I've heard some people wonder out loud, what it would be like if women were in charge of higher institutions. Are you one of them? I know what it is like to have a woman in charge of our family without "being in charge" ... my mom. One thing I can say is that she stood out as a leader not only in our home but in our neighb…
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+++ IT HAS TO BE UP AND DOWN +++ Most times we use the phrase Up and Down to refer to life circumstances such as our health, work, relationship, and more. There are some things I wish had a Down component but unfortunately, it doesn't and that is my age. Why couldn't there be a Down component to it? Wouldn't that be nice? But it's a good thing, our…
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+++ PUT YOUR MONEY HERE +++ How often do we spend money on things that are here today and gone tomorrow? Not that our purchases are not valid, but they do not bring a return on our investment. But what have you thoughtfully and intentionally spent money on that you know would bring a return on your "spending" and do you categorize the spending as a…
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+++ MAKE IT WORLD CLASS +++ What would you label as world-class in your life? A romantic relationship? A friendship? Someone, you admire? A leader? A working environment? Is "I wish" your response to this statement and is it met with a sigh or a rolling of the eyes? Using this combination of words signifies that there is something good taking place…
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+++ LESSONS FROM THE JOURNEY +++ Life is indeed a journey. Some people's journey seems smoother than others. But no two journeys are alike. Would you agree with that? One of the journeys I have been on is in the world of podcasting. If you've never done a podcast, you will still be able to relate with these lessons that I've learned over doing year…
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+++ DO WHAT YOU KNOW +++ How often have you felt like you need to know just a little more to accomplish a task or start something new? There is that "something" in all of us that makes us feel like we don't know enough or simply are inadequate. Add to that the imposter syndrome that makes us worry that we will be found out for not being what we hav…
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+++ HONESTY: STILL THE BEST POLICY +++ One of the virtues of life that were drilled into me and my siblings while growing up is this maxim: Honesty is the best policy! I must confess that I've not always lived up to this ideal. How about you? We don't have to look very far to experience dishonesty around us. The media lies to us. Our national, stat…
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+++ WISH NO MORE +++ Do you ever look back at a period of your life where you wished you knew what you know now or had learned then? I know I have on several occasions. I realize that I had to let go of that wish-I-had-known-moment because if not, it could lead to feelings of depression. This is sometimes true when you said or did something and the…
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+++ IT'S TRICKY +++ Have you ever tried to please everyone? How did that work out? Here's a quote that I've kept close to me: you can please some of the people some of the time but you can't please all of the people all of the time. Another quote that I really like is: "Some will, some won't, so what? Next!" Another ending that I've also seen and l…
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+++ HOT TO HANDLE +++ There was a game I played a few times called Hot Potatoes. Have you ever played it? It was mainly done in a circle. Someone would have a ball and throw it to anyone in the circle but they must first call out the other person's name. It is a team-building activity. The point is to handle the ball like a hot potato and try to ge…
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+++ RETHINK RESILIENCY ++ + When you hear the word resiliency, what comes to your mind? If you are like me you are probably thinking of someone or an organization that rebounded from a space where everything seemed dark and scary. But, does being able to do so, require certain skills, or is it entirely luck? Is there a framework that can be used to…
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+++ NEVER FAILS +++ One thing I know and it's this when morale is high, almost everything else is high. Things seem to just fall in place. Has this been your experience as well? Have you ever worked in an environment where morale is low? Could you tell by what you saw or heard? I know I could. And the times I did, it wasn't nice. You only had to ta…
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+++ 4 EARS +++ Riddle me this, riddle me that: What has four ears, snaps together, and brings comfort? You might as well give up because you're not going to solve this riddle. So let me tell you what it is. It's a company. You might be feeling confused by thinking, what does this have to do with the title of this podcast? Everything. Because you'll…
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+++ LEAD OR BE LED +++ When leaders put their heads in the sand and act as if "Rome isn't burning" around them, they fail to lead. When leaders hope that "this" will just go away, they have another surprise coming. When leaders fail to listen to the silence or the noise of their people, they set themselves up for a long hot "summer." These actions …
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+++ IT'S MORE THAN HOW +++ Have you ever heard someone say, "it's not what you say, but how you say it?" What were your thoughts on that? Do you agree? If you agree, you're partially right. Because it is not just how you say it, but when, where, and why. You can say something the right way that needed to be said but you chose the wrong timing, whic…
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+++ IT'S EMOTELLIGENCE TIME +++ There was and maybe still is, a popular commercial that has to do with a beer, which I won't mention here because I'm not being paid to promote them. The popular phrase would go like this: "It's (name of the beer) Time!" The point of the commercial was that this beer is what you need for special times. We are in spec…
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+++ MORE TO IT +++ Have you ever read or listened to a story and felt there was more to it than what you read or heard? When I first heard and read about coaching, I really thought that it wasn't for me. Actually, I didn't see the purpose of it. The only reference I had of coaching, was in the area of sports. Fast forward to today. I now wonder how…
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+++ WHAT'S YOUR PRICE +++ What would you do if you stand to lose $1MM by quitting your job? What would you do if you would end up losing the best job you've had to date by quitting? Would you quit or would you stay? The bottom line is, what is your price? We all have a price. Given the right set of circumstances or opportunities, most of us will do…
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+++ LEAN ON ME +++ Musical artist Bill Withers penned and sung the widely popular song: "Lean On Me." Do you remember it? Here are some of the lyrics: "Lean on me, when you're not strong And I'll be your friend I'll help you carry on For it won't be long 'Til I'm gonna need Somebody to lean on" The message behind the song is that at one point in yo…
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+++ RESULTS PLEASE +++ Have you ever been to the doctor and he or she sent you to do some blood work to rule out some concerns? If you've done that, how quickly do you want the results? A year later? A month later? Or as soon as possible (ASAP)? If you are like me, which I believe you are, you want it ASAP. Who wants to wait for any unnecessary len…
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+++ OR ELSE +++ In what context do you remember first hearing these words - or else? My first introduction to those words was through my parents especially my dad. It was a warning; a threat. But it was not one that my siblings or I wanted to know what it meant. We knew. It was where our butt and a belt coincided. You too? So now, when I use these …
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+++ SHOW UP +++ Have you ever been pleasantly surprised by someone's behavior? Could it be that that person was only waiting for the chance to show how capable they truly were given the chance? It has happened to me on many occasions. When I saw or heard what the person in question did or said, I was blown away. I underestimated them. This is what …
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+++ IT'S TOUGH +++ Do you recall the toughest decision you ever had to make? How did it go? Did it work out as you hoped? Making decisions can sometimes be tough and tricky. You just don't know how it will end up. This is especially true when dealing with other people whom you have no control over. They might not react to your decision as you hope …
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+++ KEEP IT THAT WAY +++ The stakes are higher to keep things as normal as possible when you are dealing with circumstances outside of your control. Take for example the coronavirus virus aka COVID-19. How do you keep what you've built over time the same or even improve on it when we are dealing with a pandemic; a crisis? I believe the same way we …
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+++ CLOSE THE GAP +++ Do you wish at times to be close to someone or others but where you are located makes it almost impossible? How do you feel when you are not able to do so? Moving to the United States by myself was a challenge for me in many ways. One of those ways was longing at times to be with my family and could not because of where I was …
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+++ TRULY HEARTFELT +++ Have you ever heard something and one of your reactions were, "that was truly heartfelt?" For me, this happens most times at a funeral. When someone shares something from their heart about a loved one - family or friend - you know it was from their heart. There is something about the delivery and the content that just feels …
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