The podcasts dedicated to leading the way in IT Management Best Practices .
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PR68 - DevOps. Release & Aviation Best Practices.mp3
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Practitioner Radio Episode 67-Por Pink Elephant
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Practitioner Radio Episode 67-Por Pink Elephant
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PR 66- To Change Is Human But Never Easy
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30:56
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30:56
Practitioner Radio Episode 66Por Pink Elephant
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PR 65- Enabling Strategic Engagement With BRM
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31:44
Practitioner Radio Episode 65Por Pink Elephant
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PR 64 - Enterprise IT Governance - MIA
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32:54
Practitioner Radio Episode 64Por Pink Elephant
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PR63 - Using Lean Visual Management for ITSM
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29:41
Practitioner Radio Episode 63Por Pink Elephant
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PR62 - Pink Elephant: How Does IT Get Its Money
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
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Pink Elephant: Optimizing Process Speed Through Value stream Mapping
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
…
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1
PR61 - Optimizing Process Speed Through Value stream Mapping
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31:09
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31:09
Practitioner Radio Episode 61.Por Pink Elephant
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PR60 - The 3 Architectures of A Service Based Organization
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23:14
Practitioner Radio Episode 60Por Pink Elephant
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PR59 - LeanIT Gaining Sr. Leadership Buy in
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23:14
Practitioner Radio Episode 59Por Pink Elephant
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PR58 - The IT Factory – Craft or Utility
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23:14
Practitioner Radio Episode 58Por Pink Elephant
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PR57 - The Power Of Simulations For Experiential Learning
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23:14
Practitioner Radio Episode 57Por Pink Elephant
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Practitioner Radio Episode 56Por Pink Elephant
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Practitioner Radio Episode 55Por Pink Elephant
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PR54 - It's A Connected World And So Are You
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Practitioner Radio Episode 54Por Pink Elephant
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Practitioner Radio Episode 53Por Pink Elephant
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PR51 - Geeking Out On CMDB Object Models
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Practitioner Radio Episode 51Por Pink Elephant
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Practitioner Radio Episode 52Por Pink Elephant
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PR49 - Effective IT Governance with COBIT 5
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Practitioner Radio Episode 49Por Pink Elephant
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PR50 - The Ins and Outs of Process Assessments
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Practitioner Radio Episode 50Por Pink Elephant
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Practitioner Radio Episode 48Por Pink Elephant
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PR46 - Reversy! Maturity Levels For Big Data
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23:14
Practitioner Radio Episode 46Por Pink Elephant
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PR47 - Basic Building Blocks For Service Desk
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23:14
Practitioner Radio Episode 47Por Pink Elephant
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Practitioner Radio Episode 45Por Pink Elephant
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PR44 - Standard Process VS Case Management
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Practitioner Radio Episode 44Por Pink Elephant
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Practitioner Radio Episode 42Por Pink Elephant
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PR43 - Major Incident and Root Cause Analysis
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Practitioner Radio Episode 43Por Pink Elephant
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PR41 - The Evolution and Children of Service Level Management
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Practitioner Radio Episode 41Por Pink Elephant
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PR40 - Using Agile SCRUM For ITSM Projects
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31:22
Practitioner Radio Episode 40Por Pink Elephant
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Practitioner Radio Episode 39Por Pink Elephant
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Practitioner Radio Episode 38Por Pink Elephant
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PR37 - Managing Trains through Tunnels
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31:58
Practitioner Radio Episode 37Por Pink Elephant
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Practitioner Radio Episode 35Por Pink Elephant
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Practitioner Radio Episode 36Por Pink Elephant
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PR34 - Online Learning and Emerging Trends
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28:58
Practitioner Radio Episode 34Por Pink Elephant
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PR33 - ITSM Is Just BSM with IT Examples
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30:20
Practitioner Radio Episode 33Por Pink Elephant
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PR32 - Project and Change Management Integration
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30:55
Practitioner Radio Episode 32Por Pink Elephant
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PR31 - Experiential Learning and Simulations
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28:15
Practitioner Radio Episode 31Por Pink Elephant
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Practitioner Radio Episode 30Por Pink Elephant
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PR29 - Justifying Service and Process Improvement
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28:21
Practitioner Radio Episode 29Por Pink Elephant
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Practitioner Radio Episode 28Por Pink Elephant
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PR27 - Dealing with Rogue Support Agents
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27:17
Practitioner Radio Episode 27Por Pink Elephant
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PR26 - Distributed Service Desk Strategies
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30:18
Practitioner Radio Episode 26Por Pink Elephant
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PR25 - Communication and Education Planning
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30:10
Practitioner Radio Episode 25Por Pink Elephant
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PR24 - Problem and Availability Management The Conjoined Twins
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30:13
Practitioner Radio Episode 24Por Pink Elephant
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Practitioner Radio Episode 23 - Establishing formal, tiered and managed channels for Demand intake is critical for Business and IT Strategy Integration.Por Pink Elephant
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PR22 - The Service Management Office 2.0 (Live From Pink12)
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Practitioner Radio Episode 22 (Live From Pink12) - Join Chris and Troy as they discuss the role of the Process Owner and the evolution of a new functional group called the Service Management Office.Por Pink Elephant
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PR21 - Culture and ITSM Transformation Projects
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28:00
Practitioner Radio Episode 21 - Join Chris and Troy as they discuss the difference between behaviour and cultural change and why understanding your cultural environment is a critical success factor for your ITSM project.Por Pink Elephant
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PR20 - Deploying vs Documenting Processes
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Practitioner Radio Episode 20 - Join Chris and Troy as they explore the practical aspects of what it truly takes to adopt ITSM practices and how documenting versus deploying processes are two very different objectives.Por Pink Elephant
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