Melhores podcasts sobre Uncle Marvs (2024)

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637 Pax8 Beyond 2024 Preview with Rob Rae 29:17

5h ago29:17

29:17

Catching Up with Rob Rae Rob reflects on his first year at Pax8, describing the experience as intense but rewarding. He's impressed by the company's commitment to the MSP channel and the executive team's vision. Pax8 has rapidly expanded to 39 countries with 5,000 partners, giving Rob opportunities to visit places like Lithuania and witness the glo…

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636 Florida Man Tech Stories 1:01:55

1d ago1:01:55

1:01:55

N-able RMM Rant For two straight days, my RMM provider N-Able has been experiencing an SSO issue, preventing me from logging in or properly accessing client devices and endpoints. While I had alternate methods to connect with clients, it was still incredibly frustrating, especially for those who solely rely on the RMM for remote support. I empathiz…

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635 Kaseya's Nadir Merchant - Cooper, Copilot and More 19:51

7d ago19:51

19:51

Nadir explains that his primary focus is understanding customer needs and ensuring that Kaseya's product roadmaps address those needs. He emphasizes the importance of building a cohesive ecosystem where different modules work together seamlessly. One of Nadir's key initiatives is the IT Glue Copilot, which leverages AI to automate documentation man…

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634 Uncle Marv Visits Kaseya - Leaves Without Incident 10:33

7d ago10:33

10:33

Marv explains that Kaseya had been inviting him to visit their offices for several months, and he finally accepted their invitation. He clarifies that he was not acquired by Kaseya and that his MSP business and podcast will continue as usual. During the visit, Marv had open and honest discussions with Kaseya representatives. He expressed his experi…

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633 Time is a Precious Resource 48:15

8d ago48:15

48:15

Cable Testing Tools Rant Uncle Marv expresses his frustration with a managed service provider who used a basic continuity tester for cable runs, leading to connectivity issues. He emphasizes the need for proper cable testing and certification tools, especially for companies offering cabling services. Cutting corners and using inadequate tools refle…

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632 Consistent MSP Marketing with Paul Green 37:44

10d ago37:44

37:44

Paul identifies two major mistakes: not doing enough marketing and doing it sporadically. He explains that many MSPs start as technicians who get an "entrepreneurial seizure" and launch their own business, but eventually struggle when referrals dry up and they need to market themselves. The second mistake is running one-off campaigns that fail to g…

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631 Brook Lee Joins ScalePad as Director of Channel Development 14:18

14d ago14:18

14:18

Brook explains that the Director of Channel Development position at ScalePad was an opportunity she couldn't turn down, given the company's leadership, platform, and team. She is excited to work under Eric Torres, VP of Channel, and Luis, Chief Experience Officer, and learn from their expertise in the industry. Her role involves being Torres' right…

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630 I Almost Got Sued as an MSP (And How I Avoided It) 1:03:16

15d ago1:03:16

1:03:16

Uncle Marv and Bradley Gross begin by discussing a recent lawsuit where an MSP was sued by a law firm client for $1 million due to a breach. They note that while the initial news generated a lot of attention, the case has since gone quiet, with no further updates on the court proceedings. Gross suggests that this is likely due to the parties engagi…

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629 Effective MSP Marketing with Taher Hamid 34:47

15d ago34:47

34:47

Taher shares that one of the biggest mistakes MSPs make is trying to skip straight to lead generation without first building a strong inbound marketing foundation. He emphasizes that having a professional, conversion-optimized website, active social media presence, and personal branding are crucial for making a great first impression on potential c…

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628 Marketing Trends for MSPs (Insights from Matt Rodela) 35:57

16d ago35:57

35:57

Matt Rodela, Chief Executive Officer of Tech Marketing Engine, joins me today to discuss the common mistakes he sees MSPs making with their marketing and how to address them. The biggest mistake Matt sees is a lack of a coherent marketing plan - MSPs often try to do everything from SEO to social media without thinking about how it fits into their b…

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627 Parallels: Remote Access Solutions 39:11

18d ago39:11

39:11

We start by discussing Parallels' core product, which still enables running Windows on Mac, but has expanded to support a variety of operating systems and use cases. Chris explains that Parallels is now part of the Alludo group, which also owns other well-known software brands like WinZip, MindManager, and Corel. The conversation then shifts to Par…

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626 Kaseya Connect & Troubleshooting Wi-Fi 27:44

22d ago27:44

27:44

The show begins with a commercial for the NetAlly EtherScope NXG, a network analyzer that supports Wi-Fi 6 and 6E. Uncle Marv then introduces the episode, mentioning that he has exclusive news to share. However, he quickly realizes that the news he had - Kaseya's announcement of their new Kaseya 365 subscription service - had already been announced…

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625 PitchIT 2024 Starts Now 26:59

22d ago26:59

26:59

Sean Lardo, the program manager for Pitch It, shares that this year's application process saw a record number of submissions, with a diverse group of vendors applying from various business sectors. While there were concerns about an influx of AI-focused applicants, Lardo notes that the program still attracted a healthy mix of solutions, with AI, cy…

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624 Navigating the Hybrid Work Revolution - Beyond Traditional VPNs 31:21

23d ago31:21

31:21

The conversation begins with a discussion on the lasting impact of the COVID-19 pandemic on the workforce. According to a survey conducted by Parallels' parent company Alludo, 83% of the workforce is expected to continue working remotely in some capacity. This shift has presented significant challenges for companies that were previously accustomed …

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623 Mastering Marketing for MSP Growth: Strategies, Challenges, and Metrics with Dave Scott 1:05:22

29d ago1:05:22

1:05:22

Uncle Marv kicks off the episode by sharing a story about using his NetAlly EtherScope network tester to troubleshoot a client's fiber internet connection issue, highlighting the value of having the right tools to demonstrate technical expertise. He then introduces his guest, Dave Scott, who has over 20 years of experience helping technology busine…

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622 The Pumpkin Plan for Managed Service Providers 53:38

1M ago53:38

53:38

Sean and Dave share the backstory behind writing "The Pumpkin Plan for MSPs." They explain how their personal experiences and mistakes in the industry inspired them to create a book that provides practical, battle-tested advice for managed service providers. The authors emphasize that their goal was not to reinvent the wheel, but to distill the ess…

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621 Transform Your Profitability with StackTracker 37:20

1M ago37:20

37:20

Introducing Stack Tracker for MSPs Colin Knox explains that StackTracker goes beyond just mapping an MSP's technology stack. It focuses on the reseller aspect of an MSP's business, providing insights into the usage, costs, and profitability of the solutions they are reselling to clients. By pulling in data directly from vendors, StackTracker can sh…

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620 Profit First for MSPs: How Lori Hardtke Found Financial Clarity 34:49

1M ago34:49

34:49

Lori Hardtke is a solo MSP owner who has been in the IT industry for many years, working in various roles such as IT manager at large companies like Mayo Clinic. Over time, Lori realized that she didn't want the responsibility of managing employees and decided to run her business as a solo operation, leveraging subcontractors when needed. In 2018, …

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619 Channel Pro Live & Swag Report 58:35

1M ago58:35

58:35

Uncle Marv's recap of the Channel Pro Live event Uncle Marv starts by discussing his recent trip to Channel Pro Live in Orlando, Florida. He shares his overall positive impression of the event, noting that the location, accommodations, and Wi-Fi were all satisfactory. The content and speakers were also well-received, with the keynote by Manuel Pala…

1
618 Strategic Marketing for MSPs 48:50

1M ago48:50

48:50

Uncle Marv and Tim Fitzpatrick dive into the challenges many MSPs face when it comes to marketing their businesses. Tim explains that the first step in developing a successful marketing strategy is to understand where the business is currently and where it wants to go. This involves identifying the target market, crafting the right messaging, and e…

1
617 Help Desk Best Practices with Coach and Brook 1:01:22

1M ago1:01:22

1:01:22

Strap in for a strategic deep dive into the world of help desk management, where I reveal how transitioning to a specialized team structure can turn your service from satisfactory to exceptional. We navigate the shift from generalist to niche expert pods, ensuring that your team is not just dealing with the day-to-day but excelling in their special…

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616 ConnectWise RPA: AI Integration Mastery 52:03

2M ago52:03

52:03

Join the revolution of IT as we chat with Jeff Bishop from ConnectWise, who lifts the veil on the future of automation and AI. Our conversation takes off from a tale of a complex client relocation, seguing into Jeff’s exciting reveal of ConnectWise's latest innovations in robotic process automation. Jeff describes how their RPA solution goes beyond…

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615 Celebrating 40 Years of ASCII 50:36

2M ago50:36

50:36

The episode begins with Uncle Marv introducing the "star-studded crew" of guests, including Jerry Koutavas, the president of ASCII, Jessie Devine, the VP of Channel Development at ASCII, and Sue Trahant, an MSP owner who has been involved with ASCII for over 20 years. This episode isn't just a walk down memory lane; it's a master class in community…

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614 Community: MSP Unplugged 1:02:36

2M ago1:02:36

1:02:36

When Paco LeBron and Rick Smith from MSP Unplugged drop by, you know you're in for some real talk about the tech industry's heartbeat—community and collaboration. Ever wondered what sets apart the most successful MSPs? It's the power of a strong, supportive community. Discover the power of unity in the MSP space, as we reminisce about the formation…

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613 Mastering Your Business Exit Strategy 56:52

2M ago56:52

56:52

Planning for Business Exit and Profit Unlock the secrets to a profitable business exit with Rayanne Buchianico in a conversation that will leave you with a blueprint for success. We dissect the crucial yet often neglected aspect of starting your IT or MSP business with the ultimate exit in mind. Grasp the impact of sudden events like health issues …

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612 Setting Up Your MSP for Financial Success 35:53

2M ago35:53

35:53

MSP Money Management Tips In this insightful episode, Rayanne Buchianico emphasizes the significance of implementing an accounting system from the start to track income and expenses effectively. She highlights the need to differentiate revenue streams like products, services, and professional services to understand margins and costs better. By sett…

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611 MSP Money Strategies for Success 43:14

2M ago43:14

43:14

MSP Financial Tips for Success This week, I'm joined by Raffi Jamgotchian, a masterful MSP who's carved out a niche in safeguarding financial firms. Raffi shares insights on operational efficiency, long-term value building, budgeting strategies, debt management, and the importance of flexibility in adapting to market changes. The heartbeat of any b…

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610 Billing Tip: Bill for Everything 19:05

2M ago19:05

19:05

Uncle Marv talks about the concept of billing for every aspect of service provision, highlighting the need to include travel expenses, phone consultations, consulting time, and detailed service billing in invoices. He shares insights on how to structure billing practices to optimize revenue generation and enhance client satisfaction by maintaining …

1
609 Practical Tips for Cash Flow Management 53:18

2M ago53:18

53:18

In this episode of the IT Business podcast, Uncle Marv discusses cash flow management with Heather Zeitzwolfe, a CPA and profit strategist. They delve into the importance of understanding the difference between profit and cash flow, emphasizing the significance of tracking business finances effectively. Heather highlights the distinction between pr…

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608 Billing Tip: Devil in the Details 16:15

3M ago16:15

16:15

Join me as I share insights gained from my attorney clients to help you enhance your billing practices and cash flow. Listen in as I recount a pivotal moment during a technology business review with a law firm client that sparked a realization about the power of detailed invoicing. This episode is packed with valuable advice on how to present your …

1
607 Star Studded Super Show Special 55:23

3M ago55:23

55:23

Our latest episode welcomes a panel brimming with influential voices, including Juan Fernandez from SuperOps, Uncle Marv of the IT Business Podcast, Paco Lebron from MSP Unplugged, Eric Anthony of All Things MSP, and Eric Simpson from MSP Mastered. These leaders share their insights on transitioning from isolation to collaboration and the critical …

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606 Cork Inc.: The Cyber Warranty Solution for MSPs 24:37

3M ago24:37

24:37

Navigating Cyber Coverage: Cork's Warranty vs. Traditional Insurance Nick Wolf introduces Cork Inc., a cyber warranty solution for MSPs to resell to their clients, offering financial coverage and quick access to funds in case of incidents. Unlike cyber insurance, Cork's warranty can cover expenses like ransomware payments, wire transfer losses, and…

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605 Inside the National Society of IT Service Providers 37:57

3M ago37:57

37:57

In this episode, Uncle Marv introduces the topic of the NSITSP, highlighting the necessity for IT service providers to have a voice in shaping industry standards and regulations. Amy Babinchak joins the discussion, shedding light on the origins of NSITSP and its mission to professionalize the IT industry by establishing codes of conduct and ethics.…

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604 Uncle Marv Live 43:55

3M ago43:55

43:55

Join me as I unpack the latest in IT business strategies and the sheer hilarity of the Florida Man Games. Listen in as I share the surprising turn of events that led to the Games becoming a major spectacle in St. Augustine and provide a rundown of the quirky competitions that ensued. But that's not all; I also discuss the exciting announcement of o…

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603 Community and Peer Groups with Amy Babinchak 37:09

3M ago37:09

37:09

Ever wondered what it's like to navigate the twists and turns of the ever-evolving IT landscape while building a supportive community? Join us as we sit down with the remarkable Amy Babinchak, an IT community stalwart, to unravel her journey from managing her own MSP to championing Third Tier. Amy's story is a testament to the adaptability and inno…

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Florida Man Games and Diversity 17:28

3M ago17:28

17:28

Uncle Marv kicks off the episode by highlighting the eccentric Florida Man Games, where participants engage in unique and wild competitions. The event draws a massive crowd and features teams like Swamp Ass making waves with their dominating performances. Viewers are encouraged to check out the live stream on the Florida Man Games website to witnes…

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601 Community: All Things MSP 56:47

3M ago56:47

56:47

The episode kicked off with a focus on the current cybersecurity landscape, particularly the Screen Connect issue and ConnectWise's response. Timely and effective responses to such incidents are critical, and Eric shed light on the importance of community within the IT sector in tackling these challenges. The role of IT community is essential in fo…

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600 The Junior Chronicles and Smart Coffee 24:20

3M ago24:20

24:20

You're invited to crack the code on our in-house lexicon for the various 'juniors' making waves in the field. (00:09) IT Business Podcast Episode Glossary Not only do I share a story about our friend CJ, the so-called Cisco Junior, I introduce Uncle Marv's ITB glossary for different types of 'juniors' in the IT field. I define a Tech Junior (TJ) as…

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599 Be a Better Leader 1:00:15

3M ago1:00:15

1:00:15

Importance of Effective Communication in Business Listen in as we unravel the complex layers of communication and conflict resolution that IT professionals often grapple with when they step away from their machines and into leadership roles. We touch on a variety of challenges that tech experts face, from enhancing their leadership abilities to man…

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598 Mastering Assertive Leadership: A Deep Dive with Karen Knab 51:16

3M ago51:16

51:16

Leadership Styles and Effective Communication Tune in as we revisit the four predominant leadership styles – aggressive, passive, passive-aggressive, and assertive – and discuss how an assertive approach, which harmonizes honesty with respect, can cultivate a climate of trust and clarity. Our exchange also delves into how feedback, despite its inte…

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597 Mastering Communication and Leadership with Karen Knab 45:20

3M ago45:20

45:20

The road to successful leadership is paved with exceptional communication skills, and this episode lays out the map. We break down the science behind why we react the way we do and how understanding the four communication styles—aggressive, passive, passive-aggressive, and assertive—can revolutionize our interpersonal relationships. The episode beg…

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596 Community - IT Business Owners Group 1:00:09

4M ago1:00:09

1:00:09

Join me as I reconnect with Scott Sanders, founder of the IT Business Owners Group, to explore the thriving community he's built for IT professionals. Since our last conversation in 2019, Scott shares the remarkable organic growth of their Facebook group, which has blossomed into an essential hub for knowledge-sharing and peer support among IT busi…

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595 Decoding the SonicWall Acquisition of Solutions Granted 1:01:46

4M ago1:01:46

1:01:46

This episode peels back the layers, revealing how Sonic Wall's recent business moves are reshaping the landscape for MSPs. Michael Creen, a seasoned partner since the days of dial-up, and Michelle Ragusa-McBain, a Sonic Wall visionary, join forces to discuss the game-changing acquisition. Michael and Michelle expressed their excitement about the ac…

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594 Supercharge Your IT Business with SuperOps 1:04:56

4M ago1:04:56

1:04:56

We're not just talking tech—we're talking revolution. Juan, taking us through his evolution from an MSP owner to a pivotal role at SuperOps, shares his passion for creating process-driven tools, a vision now being realized within his new tech family. Meanwhile, Nancy, affectionately dubbed the "Queen of the Americas," offers a sneak peek into her i…

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593 Cultivating Super Fans with Brittany Hodak 34:03

4M ago34:03

34:03

In the world of IT, customer experience often plays second fiddle to technical expertise. However, Brittany challenges this notion, emphasizing that every element of a business, from the design of your website to the cadence of your emails, contributes to the overarching melody that is the customer journey. She compares this integration to the huma…

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592 AI-as-a-Service with Jimmy Hatzell 43:31

4M ago43:31

43:31

Jimmy brings an entrepreneurial flair to the table, sharing the fire that drives him and the meticulous process behind preparing a revolutionary product for launch. Jimmy's passion for AI is as infectious as it is illuminating, providing not just a glimpse into the future, but a roadmap for IT providers ready to embrace the AI revolution. We delve …

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591 Behind the Mic with Kelsey 32:18

4M ago32:18

32:18

Kelsey was mistakenly nominated as the 'best guest' on a podcast she had never been on. Kelsey's career journey is anything but ordinary, and we unravel the twists and turns that led her to this pivotal moment, examining the fresh responsibilities that come with her leadership role. We also sneak a peek behind the curtain of event planning and cont…

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590 Motivate Your Team with Crewhu 51:55

4M ago51:55

51:55

I chat with Steven Spiegel from CrewHu about the importance of employee and client recognition in scaling a business effectively. The conversation also covers the importance of gamification and recognition as separate but complementary strategies to engage employees. We highlight the use of leaderboards, contests, and metrics-focused incentives as …

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589 Let's Get It Started 32:14

5M ago32:14

32:14

Join us as we discuss the critical role of networking for MSPs. We explore the essentials of both physical and wireless network infrastructures and the often-overlooked importance of their proper setup and maintenance. Prepare to have your knowledge base expanded with insights from industry experts like Tom Wyatt, who'll be shedding light on on-pre…

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588 Uncle Marv's 2023 Holiday Podcast 1:06:18

5M ago1:06:18

1:06:18

The show is filled with lighthearted conversations, well-wishes, and updates on the personal and professional lives of the guests. They discuss the challenges of hiring, business successes, and personal milestones. The episode is a mix of tech talk, holiday cheer, and reflections on the year. We chat about everything from office expansions and staf…

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