Want to be the first to know about new technology before it becomes mainstream? Whether you’re an IT professional, CIO, an investor in tech companies, or even a computer science student, this podcast will bring you the information you need to stay relevant and be successful in the tech industry from some of the top people and companies in the world. Episodes will feature topics such as IoT, cloud evolution, augmented reality, the future of artificial intelligence, improving ROI and more. Thi ...
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The Ingram Micro Advisor podcast features real conversations about technology with in-depth, educational content for VARs and MSPs looking to expand their practices, improve ROI and stay informed.
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Transformation doesn’t stop at simple one-stop-shop problem solving—at Ingram Micro, transformation means education, experimentation and constant improvement. Shelby Skrhak speaks with Michael Mason and Andrew Schmidt, both senior solutions center engineers at Ingram Micro, about: How the Business Transformation Center ties into the Center of Excel…
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Accelerating with Intel 4th Gen Xeon Scalable processors
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The release of Intel’s 4th Gen Xeon scalable processors are the beginning of the future. The announcement of the release comes with a whirlwind of excitement and curiosity. Intel’s 4th Gen Xeon scalable processors offer an entirely new landscape of capabilities. Shelby Skrhak speaks with Peter Tea, data center and cloud specialist at Intel, about: …
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AI is a hot topic on everyone's minds—cybercriminals are no exception. However, cybersecurity professionals are meeting the rise of AI in malicious attacks by integrating AI and machine learning into security measures. Shelby Skrhak speaks with Don Scott, director of the Emerging Business Group, and Jimmy Augustine, chief technology evangelist of t…
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Self-service can be more than sticky screens and bulky hardware. With HP Engage Express kiosks, you get all the benefits of self-service without the headaches of convoluted UX and unappealing visuals. Shelby Skrhak speaks with David Gosman, global industry strategist at HP, about: The definition of self-service kiosks Why HP developed HP Engage Exp…
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Connectivity products are the lifeblood of many operations. Finding the right one shouldn’t be a chore. At Eaton, analysis paralysis is all but extinct due to their organizational prowess. Shelby Skrhak speaks with David Cradeur, connectivity channel manager at Eaton, about: The four connectivity product subgroups at Eaton Top connectivity products…
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It’s never too early to invest in reliable infrastructures when it comes to cloud and on-prem management. The only question is: what offerings are worth the investment? Devaughn Bittle, Patrick Cash and Kevin Fraser speak with Anne Siler, Senior Technical Account Manager at Ingram Micro, and Rick Banzi, Americas Storage Product Marketing at HPE, to…
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Unpacking Microsoft Teams Room Devices
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Hybrid work does not have to mean the death of seamless meetings via Microsoft Teams. With the meeting-per-day rates on a steady incline, Microsoft offers the solution to disjointed hybrid meetings and maintained productivity. Shelby Skrhak speaks with Amanda Stewart, Senior Global Customer Marketing Manager at Microsoft, about: The definition of M…
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Unpacking The Value Of Hybrid Cloud Models
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Eight out of every ten organizations are adopters of a hybrid cloud model, and 47% reported using a multi-cloud model, which utilizes two or three public service or public cloud providers. What does that mean for Ingram Micro partners and end users, and how do we support multi-cloud environments? Shelby Skrhak speaks with Cheryl Rang, executive dir…
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The Benefits of Wearable Tech in Distribution Centers
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Where do you think a distribution center employee would prefer to work? The warehouse that hands them a pen and paper to get the job done, or the one with high-quality wearable tech and accessible onboarding? Gen Z and Millennials are making their choice, and it’s not a surprise which way they gravitate. Shelby Skrhak speaks with Kelley Wood, senio…
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Unpacking Sustainable Printer Manufacturing
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Sustainability practices vary in effectiveness depending on the action behind flashy words and slogans that claim to treat fighting climate change as a top priority. At Xerox, they back up their words with relevant initiatives. Shelby Skrhak speaks with Will Armington, energy and climate change specialist at Xerox, about: The true definition of sus…
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The Benefits of Cloud Security Management
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Cisco is in the business of creating long-standing relationships built on trust and outcome-based solutions. What does that look like across their MSP solution portfolio? Shelby Skrhak speaks with Daniel Stewart, senior solutions center engineer at Ingram Micro, about: Selling an outcome-based story to customers The benefits of cloud security infra…
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Firewall capabilities are progressing alongside the increasingly hostile bad actors, and Cisco is on the cusp of those advancements. Refreshing your firewall could make all the difference. Shelby Skrhak speaks with Thomas Mann, senior solutions center engineer at Ingram Micro, about: How firewalls protect against the threats of today Common vulnera…
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How AI Decreases the Risk of Ransomware Attacks
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The average SOC analyst typically has the capacity for a thorough review of 10-15 alerts per day—what if they were only required to connect the dots without having to tag each warning manually? Shelby Skrhak speaks with Adam Mansour, chief security officer at ActZero, about: The challenge of preventing malicious attacks How AI supports the preventi…
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The Benefits of Using Pro Wi-Fi Design Services
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Wi-Fi planning should start before installation. We must consider materials, frameworks, landscapes and more for optimal results. Shelby Skrhak speaks with Doug Cheung, director of product management at Netgear, about: What Pro Wi-Fi design support entails The nuances of Wi-Fi planning for schools When to call on Pro Wi-Fi design services To join t…
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Unpacking the Meaning of Customer Success
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Customer engagement should never end when the purchase is complete—touchpoints and enablement are just as important as earning a sale. Shelby Skrhak speaks with Nicole Dziedzic, senior vendor business manager, and Clay Carpenter, senior channel account executive, both of Ingram Micro, about: The definition of customer success Building customer succ…
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The Latest Iteration of Cisco’s VIP Rebate Program
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Cisco is rolling out an update to their VIP model built around specialization to encourage the promotion of complete solutions. How does this change who qualifies for VIP rebates, and what are the new tracks? Shelby Skrhak speaks with Robert Young, technology consultant at Ingram Micro, about: The six new specialization tracks available How the VIP…
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Unpacking Effective Cybersecurity Solutions
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Organizations spend billions of dollars on cybersecurity yearly and still get unsatisfactory results. How does Ingram Micro help partners overcome common cybersecurity pitfalls? Shelby Skrhak speaks with Donald Scott, Director of the Emerging Business Group, and Jimmy Augustine, Chief Technology Evangelist of the Emerging Business Group, both of In…
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Enhanced security measures are more critical than ever as remote work continues to be a precedent across multiple industries. Devaughn Bittle, Patrick Cash and Kevin Fraser speak with Joel Boyd, director of partner solutions at Fortinet, to learn how Fortinet addresses remote security and what it looks like to be a partner. They discuss: What Forti…
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There is no single solution for cyber resilience. However, Dell offers key precautions for improving cybersecurity posture. Shelby Skrhak speaks with Jason Proctor, advisory systems engineer for the Global Technology Office at Dell, about: The definition of cyber resilience Determining risk comfort levels How Dell supports disaster recovery To join…
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Surface devices recently hit their 10th anniversary and are on the move to provide even more value to households and the public sector. With constant innovation and attention to real problems across education and local governments, Surface rises to the challenge. Shelby Skrhak speaks with Joshua Hoffman, national sales director, and Nancy Shurilla,…
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How To Best Leverage Your Service Offerings
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At Ingram Micro, we want to help you build your business in every way under our power—from solution design to transactions. We are relationship focused and ready to serve. Melanie Delvalle speaks with Paul Hager, vice president of services at Ingram Micro, about: Why bundled offerings are critical for success A key tip for evaluating service offeri…
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Unpacking The Newest Stage of Color Laser Devices
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Industry analysts are forecasting growth within MFP (multifunction peripheral) page speed, and Brother is on the cusp of those predictions. Devaughn Bittle and Patrick Cash speak with Jennifer Smith, senior channel marketing manager—U.S. distribution at Brother, to learn about what’s next in MFP devices and how that impacts SMBs. They discuss: The …
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Pigeonholing has a negative connotation, but in a sea of certifications and endless choices, it can pay to have a specialty and ensure your clients receive a focused, knowledgeable experience. Devaughn Bittle and Patrick Cash speak with Phil Poje, CEO at Tech Orchard, to learn about his approach to specializing and delivering top-tier value across …
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Zero Trust Architecture: What It Is and Why It Matters
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Work that once required employees to securely check into a building is now widely distributed around the world, as workers log in from local coffee shops and home networks. Traditional cybersecurity is no longer adequate. In response, zero trust architecture is on the rise. Shelby Skrhak chats with Cisco’s cybersecurity experts Gauri Khanna, Keyonn…
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How Pro Wi-Fi Benefits Small Businesses
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As hyper-connectivity and cloud storage rise in popularity, reducing complexity is a must. Netgear aims to support small businesses with top-notch Wi-Fi provision, streamlined interfaces and a constant regard for SMBs and MSPs as their guide. Shelby Skrhak speaks with Doug Cheung, director of product management at Netgear, Inc., about: What qualifi…
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In the new age of remote work taking over, security should be a top priority—old methods of data protection no longer fit the bill for fully-remote or hybrid models. From Cisco, SASE reduces complexity through three main components: connectivity, control and convergence. Shelby Skrhak speaks with Kinney Yee, solutions architect at Cisco, about: The…
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A Recap of 2022 with Ingram Micro’s SMB Alliance Leadership
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Ingram Micro's SMB Alliance empowers the growth of technology-focused solution providers, creates an invaluable community and offers unmatched resources. 2022 was a great year for the SMB Alliance, with a highly effective hybrid events calendar that brought members together from all over the world. Devaughn Bittle and Patrick Cash speak with Darren…
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Leveling Up Multi-cloud Management with VMware Aria
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VMware Aria lessens the finger-pointing in IT and provides a clear-cut solution to common IT plights. Multi-cloud management is critical within most organizations today and shouldn’t be left to chance. Shelby Skrhak speaks with David Eaton, technology consultant II at Ingram Micro, about: Uses for VMware Aria Real-world impacts of VMware Aria How V…
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As multiple software providers choose to merge and migrate, Veeam doubles down on their core offering and supplies a steady place to land. Devaughn Bittle and Patrick Cash speak with Ken Christopher, senior director of service providers—VCSP Sales, Americas, at Veeam Software, to gain insight into Veeam’s services and successes. They discuss: Conce…
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A Cloud-Smart Approach for Modern Infrastructure
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The phrase “cloud-first” was coined just a few years ago, and forward-thinking businesses rushed to be all-in. But thanks to our accelerated digital transformation and rapidly evolving threats, it’s now crucial to leverage your cloud tech more selectively. Staying relevant means integrating networking, security and visibility—and emerging on the en…
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Benefits of Cisco Catalyst and Meraki Dashboard integration
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The Meraki Dashboard is joining forces with Cisco Catalyst to bring cloud enablement capabilities alongside on-prem designs, creating a seamless integration that catches errors and allows for more predictive troubleshooting. Shelby Skrhak speaks with Daniel Stewart, senior solutions center engineer at Ingram Micro, about: Benefits of Cisco Catalyst…
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Meeting equity is not a new issue and has only risen in importance. With the increasingly common mix of remote and in-person teams, the right equipment makes all the difference for equal meeting participation, comprehension and camaraderie. Shelby Skrhak speaks with Nathan Coutinho, director of business strategy at Logitech, about: - Why meeting eq…
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How IBM Expert Care Uses AI to Deliver Customizable Support and Predictive Coverage
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Downtime causes businesses to lose massive amounts of revenue every year. What if you could eliminate it by leveraging a proactive IT support staff backed by the enterprise brand name, one of the most extensive AI infrastructures in the world—and available with customizable levels of service? Brian Weltens, principal technical sales specialist at I…
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How Upgrading To vSphere 8 Improves Flexibility
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The next stage of multi-cloud management is available in the form of vSphere 8 from VMware. With vSphere 8 at the front lines, embracing a cloud-forward future ceases being something to fear. Shelby Skrhak speaks with David Eaton , technology consultant II at Ingram Micro , about: - Functions of vSphere variations - vSphere 8 evolutions - Enabling …
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Unpacking HP Care Packs with Oliver Thompson
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Printers—love them or hate them, they’re here to stay. With HP Care Packs, printer ownership doesn’t have to be stressful. HP offers a robust support system and adaptable solutions from remote support to in-person technicians. Shelby Skrhak speaks with Oliver Thompson, commercial print at HP, about: Defining HP Care Packs The benefits of HP Care Pa…
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Building a Cybersecurity Center of Excellence
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The biggest threat that tech companies face when it comes to cybersecurity isn’t virulent new ransomware or zero-day attacks—it’s a lack of expertise and a shortage of qualified talent. But Ingram Micro is fighting these challenges by realigning, focusing on integration and building a crucial knowledge base. Join Shelby Skrhak for a conversation wi…
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Vizio has triumphed over supply chain shortages and is leading the charge back into the B2B channel. With 50" 4K displays that fit into nearly any budget, this manufacturer offers Ingram Micro partners an unbeatable way to increase margin and delight their customers. Join us as host Shelby Skrhak talks with Stephen Kelley , business manager at Vizi…
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How Seagate Simplifies Data Management
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Hard drives are some of the most high-tech devices out there, and they’re only getting more advanced to keep up with the wealth of constant data streaming into the world every second of every day. Shelby Skrhak speaks with Erik Salo, vice president of products and markets at Seagate, about: The evolution of hard drives - Simplifying data management…
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How The Definition Of The Data Center Is Evolving
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What does an effective digital platform really mean? Consumers today expect everything to be instantaneous. Outages and downtime are unacceptable. Companies need an IT partner with a flexible platform that ensures customers always get the best possible experience in a sustainable way. Shelby Skrhak sits down with Larry Hann, director of NAM Channel…
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Exploring Direct-View LED Screen Use Cases
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LG Electronics' direct-view screens bring flexibility and versatility to multiple industries, creating impactful experiences through cutting-edge technology. From film production to commercial use, direct-view screens are paving the way for a new type of immersion. Shelby Skrhak speaks with Mike Stachura, national account manager at LG Electronics,…
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How Panasonic Handhelds are Modernizing Business Operations
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Are you still relying on a guy in a golf cart with a clipboard to manage your yard? This essential link in the supply chain is sometimes referred to as the “black hole.” With driver shortages and rising cargo thefts, it’s more vital than ever to have the latest technology for yard operations that effortlessly syncs with your warehouse and transport…
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Reimagining the supply chain with Honeywell’s latest solutions
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With the challenges that today’s warehouses face come opportunities. Businesses are dealing with unprecedented supply chain issues and a severe labor shortage, but new innovations for the distribution center are cutting downtime and optimizing worker performance and satisfaction. Shelby Skrhak and Mark Dessommes, scanner sales manager at Honeywell,…
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The Rise of Hybrid Collaboration Solutions with George Borden
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Sharp and NEC products aim to support the bring-your-own-device (BYOD) model through dynamic collaboration across multiple verticals, providing high-quality solutions and devices. Through the recent company merger of Sharp/NEC, those efforts doubled. Shelby Skrhak speaks with George Borden, solution sales architect at Sharp/NEC, about: - The evolut…
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Combating Ransomware Attacks with Disaster Recovery Plans
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Ransomware is the most prolific disaster recovery (DR) event in technology today. It takes more than backups and cloud storage to protect company data from these vicious attacks—proper disaster recovery helps companies plan for the “when” of ransomware threats. Shelby Skrhak speaks with Annette Miller, multi-cloud partner development manager, and P…
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Applications evolve rapidly and are creating unexplored levels of complexity and an extremely dynamic environment. The founders of Instana realized legacy APM tools were going to struggle to handle emerging cloud-based containerized microservice applications. The new observability approach goes far beyond old capabilities, maximizes efficiency and …
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Introducing the Surface Pro 9 with Kristin Friend
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After 10 years of designing devices that empower employees to work and create the way they want—with a focus on quality craftsmanship—Microsoft shows no signs of slowing down. Shelby Skrhak speaks with Kristin Friend, Surface senior PDM at Microsoft, about: - New Microsoft devices coming to market - A must have Surface Pro 9 accessory - How Microso…
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Social media began with a promise of connection, community and progression. Reality has proven to look different in the form of hateful messages, online predators and countless threats open to any teen or child with access to the internet. We have a mission to spread the word on digital citizenship and what each of us can do to combat these risks. …
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Exploring the Xvantage platform with Sanjib Sahoo
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Successful digital transformation takes more than shiny technology—a true digital transformation provides value. Embracing the spirit of change and evolution is critical for building platforms and solutions that meet real needs and solve real problems. Devaughn Bittle and Patrick Cash speak with Sanjib Sahoo, chief digital officer at Ingram Micro, …
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Humanizing HR and Hiring for Potential
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Human Resources is more than hiring and firing—it touches every part of a company and has a sizable hand in crafting the culture employees and partners come to recognize and appreciate. A solid HR team can mean the difference between success and a mess. Devaughn Bittle and Patrick Cash speak with Simon Wilkins, director of Talent Acquisition & Org …
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Why Women Should Consider a Tech Career
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A diverse organization is more innovative and attracts and retains better talent. The tech field used to be distinctly male-dominated, but there’s been a purposeful shift in elevating women in the industry. Join host Harpreet Narang and Estelle Johannes, senior director of Member Communities at CompTIA, for Coffee with Women in Tech where they dive…
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