Fique off-line com o app Player FM !
How Instacart’s harsh ratings system hurts grocery deliverers
Manage episode 293209262 series 2555404
From the Recode Daily archives (March 25 2021): Instacart is a gig economy app, similar to Uber or Airbnb, but for grocery deliveries. It has two sets of users: the people who order groceries, and the people who shop for them, deliver them and hope for a five-star rating in return.
Recode’s Peter Kafka talks with Ehud Sopher, a New York filmmaker who works full-time for Instacart and earns a commission for every completed order. Sopher recently wrote a first-person essay for Vox.com about a four-star rating he received, which in the world of Instacart shoppers, meant that he was effectively facing a massive pay cut. He explains why customers deserve more transparency from Instacart about the financial repercussions of how they rate shoppers and drivers.
References: You can read Sopher's story on Vox.com
Learn more about your ad choices. Visit podcastchoices.com/adchoices
546 episódios
Manage episode 293209262 series 2555404
From the Recode Daily archives (March 25 2021): Instacart is a gig economy app, similar to Uber or Airbnb, but for grocery deliveries. It has two sets of users: the people who order groceries, and the people who shop for them, deliver them and hope for a five-star rating in return.
Recode’s Peter Kafka talks with Ehud Sopher, a New York filmmaker who works full-time for Instacart and earns a commission for every completed order. Sopher recently wrote a first-person essay for Vox.com about a four-star rating he received, which in the world of Instacart shoppers, meant that he was effectively facing a massive pay cut. He explains why customers deserve more transparency from Instacart about the financial repercussions of how they rate shoppers and drivers.
References: You can read Sopher's story on Vox.com
Learn more about your ad choices. Visit podcastchoices.com/adchoices
546 episódios
Todos os episódios
×Bem vindo ao Player FM!
O Player FM procura na web por podcasts de alta qualidade para você curtir agora mesmo. É o melhor app de podcast e funciona no Android, iPhone e web. Inscreva-se para sincronizar as assinaturas entre os dispositivos.