Organizational Compassion with Rachel Thienprayoon

The Dignity Lab

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Dr. Rachel Thienprayoon and host Dr. Jennifer Griggs discuss the importance of compassion and dignity in the workplace. Dr. Thienprayoon explains the concept of suffering and how it can be mitigated through organizational compassion. Dr. Thienprayoon also highlights the impact of toxic behavior and the need for compassionate leadership that responds to bullying and other behaviors. She emphasizes the connection between compassion and dignity and the role of both in creating a thriving workforce. The conversation concludes with a discussion on changing the narrative around productivity and the importance of self-care.
Guest Contact

• LinkedIn Profile

Episode Resources

• Unlocking Us with Brene Brown: Chris Germer
• Operationalizing Compassionate Connected Care: A path to improved workforce engagement and patient outcomes
• Experiences of Care: Reducing Suffering through Compassionate, Connected Care-Christy Dempsey
• More information about Christina Maslach

Chapters

00:00 Introduction
03:23 Intactness of the Whole Person
04:20 Empathy/Empathic Distress
05:15 Managing Exposure to Suffering
10:29 Organizational Suffering
11:24 Defining Organizational Compassion
20:30 Complexity of Offering Compassion
21:55 Misguided Compassion of “Death Pizza”
23:19 Providing Support in Times of Suffering
25:18 Burnout, Moral Injury, and Empathic Distress
29:09 Impact of Suffering on Clinicians
30:07 Importance of Boundaries/Self-Care
32:22 Compassionate Leadership
43:16 The Role of Compassion in Organizational Success
48:30 Future Plans
49:27 Dr. Thienprayoon’s Wish for Listeners

Exploring what it means to live and lead with dignity at work, in our families, in our communities, and in the world. What is dignity? How can we honor the dignity of others? And how can we repair and reclaim our dignity after harm? Tune in to hear stories about violations of dignity and ways in which we heal, forgive, and make choices about how we show up in a chaotic and fractured world. Hosted by physician and coach Jennifer Griggs.
For more information on the podcast, please visit www.thedignitylab.com.
For more information on podcast host Dr. Jennifer Griggs, please visit https://jennifergriggs.com/.
For additional free resources, including the periodic table of dignity elements, please visit https://jennifergriggs.com/resources/.
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