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Evolving the Guest Experience Through Digital Communication with Ford Blakely
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Manage episode 291116518 series 2797982
In this episode, we sit down with Ford Blakely, the founder of Zingle, to discuss the current state, emerging trends, and areas of opportunity for contactless technology. We learn how text messages and digital communication channels are enabling better, faster, and safer experiences by creating physical distance between hotel staff and guests; a key element that has evolved from a “nice to have” to a “must-have” over the course of the pandemic.
For more information, visit www.amadeus-hospitality.com/podcast.
35 episódios
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on November 30, 2023 11:31 ()
What now? This series will be checked again in the next hour. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 291116518 series 2797982
In this episode, we sit down with Ford Blakely, the founder of Zingle, to discuss the current state, emerging trends, and areas of opportunity for contactless technology. We learn how text messages and digital communication channels are enabling better, faster, and safer experiences by creating physical distance between hotel staff and guests; a key element that has evolved from a “nice to have” to a “must-have” over the course of the pandemic.
For more information, visit www.amadeus-hospitality.com/podcast.
35 episódios
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