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124: Friction Ain't Free
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Refactored #124: “Friction Ain’t Free”
On this episode of Refactored…
- Chris discovers another Biz Dev Dark Pattern: service cancellation requiring a conversation with a human rep, only to be greeted by a chatbot. Thanks, Sirius XM.
- Who wants to pay to create and maintain proper Personas, anyway? The guys debate.
- Features vs benefits - what are you selling? Frank has thoughts.
- Nerdular nerdance: is Vue.js better than React.js? Fight!
- The pick of the week is, use Google private drives by default. Hot tip!
- … and much more!
Don’t be shy! Reach out at feedback@refactored.work.
Visit https://refactored.work/ for the full archive, show notes, and more. Hosted by Chris Tonkinson and Frank Koehl.
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