The Most Important Thing In Self Storage

Gabfocus Self Storage Podcast

Conteúdo fornecido por Josh Huff, Melissa Huff, and Tommy Nguyen. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Josh Huff, Melissa Huff, and Tommy Nguyen ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

6M ago 37:27

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After more lunches, sessions, trade show seminars, podcasts, and webinars than we we can count, we've finally cracked the code and figured out the most important thing in self storage. It's not your website, location, class, security, software, or curb appeal, although all those elements relate to it. At the end of the day, self storage is a business, and you can't have a successful business if you don't make money. So where does our money come from? *Spoiler Alert*...Customers.

We often think about the customer experience, but have you thought about your actual customers? What do they want? What are they looking for? What can they handle? That's our topic for today as we unpack the common customer themes we've seen from dozens of operators and dozens more educational sessions. If you know your customer, you'll know how to please them, utilize them, and ultimately earn money from them.

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

100 episódios

#MBA #Business #Josh Huff #Melissa Huff #Tommy Nguyen #Selfstorage #Storage #Marketing #IT Management