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How to Handle Client Problems Like a Pro with Meggie the Hairstylist
Manage episode 430521411 series 3570723
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Welcome our special guest, Meggie, a seasoned hairstylist with over 20 years of experience. Meggie and Shannique talk about solving your clients problems and the complexities of client relationships and the importance of honesty in the beauty industry. She emphasizes the significance of continuous learning and adapting to new hairdressing techniques while ensuring client satisfaction without creating additional problems. Meggie shares her philosophy of solving clients' needs with integrity, the importance of professional consultations, and how to handle difficult situations when the client's expectations do not align with professional advice.
This episode is packed with valuable insights for both veteran and aspiring hairstylists and estheticians who aim to improve their craft and maintain a reputation of trustworthiness in the beauty industry.
00:00 Introduction to the Guest and Topic
01:13 Understanding Client Perception and Professional Integrity
02:49 Challenges and Solutions in Hair Styling
05:53 The Importance of Continuous Learning
08:02 Balancing Client Expectations and Professional Advice
17:54 Consultations and Professionalism
19:12 Handling No-Shows and Red Flags
22:58 Managing Client Expectations
25:57 Quality Control and Guarantees
30:23 Honesty and Integrity in Business
33:08 Final Thoughts
Thank you for joining us on Not Just Lashes: The Good, Bad, and Ugly. Be sure to like and subscribe for more beauty and lash industry content!
Meggie's website:
https://www.meggiehairstylist.com/
37 episódios
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