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Conteúdo fornecido por David Roman & Lucas Underwood, David Roman, and Lucas Underwood. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por David Roman & Lucas Underwood, David Roman, and Lucas Underwood ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
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Episode 178 - Working Remotely In Automotive Repair With Kyle Buenger and Kasia Thompson

1:03:03
 
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Manage episode 435033015 series 2796977
Conteúdo fornecido por David Roman & Lucas Underwood, David Roman, and Lucas Underwood. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por David Roman & Lucas Underwood, David Roman, and Lucas Underwood ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


In this episode, Lucas and David are joined by Kyle Buenger and Kasia Thompson at the Sunrise Automotive Training & Expo (https://www.trainingexpoaz.com/). They discuss the dynamics of successfully working remotely in an auto repair shop. Kyle explores the intricacies of hiring skilled technicians to manage the workload efficiently, emphasizing the importance of a multi-skilled crew. Kasia discusses her remote work experience and highlights the integration of technology like cameras and translation apps to improve communication and productivity.

00:00 Remote advice service amid client distractions, skepticism.
03:21 Time difference affects my work schedule slightly.
08:22 Workflow delays due to approval and authorization.
11:56 Few people walk in for random inquiries.
16:10 Husband looking for new job, may relocate.
18:29 Challenges managing customer contact and estimates daily.
22:25 Eds avoid mundane tasks, enjoy only fun.
24:40 Busy schedule in automotive repair shop.
26:42 Multitasking is ineffective, women may excel at it.
32:46 Midas store owner from Minneapolis dies suddenly.
34:15 Unclear story about lung cancer and treatment.
36:36 Recognition of exceptional abilities and dedication.
41:43 Shop performed well, being hub, chaos.
44:44 Efficiency in tech scheduling maximizes shop revenue.
46:42 Phones set up with soft and desk phones.
52:31 Advantages of push-to-talk radios in workplace.
53:39 Phone overheated, had to cool in fridge.
56:18 Shop closes for lunch break at 12.

  continue reading

223 episódios

Artwork
iconCompartilhar
 
Manage episode 435033015 series 2796977
Conteúdo fornecido por David Roman & Lucas Underwood, David Roman, and Lucas Underwood. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por David Roman & Lucas Underwood, David Roman, and Lucas Underwood ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


In this episode, Lucas and David are joined by Kyle Buenger and Kasia Thompson at the Sunrise Automotive Training & Expo (https://www.trainingexpoaz.com/). They discuss the dynamics of successfully working remotely in an auto repair shop. Kyle explores the intricacies of hiring skilled technicians to manage the workload efficiently, emphasizing the importance of a multi-skilled crew. Kasia discusses her remote work experience and highlights the integration of technology like cameras and translation apps to improve communication and productivity.

00:00 Remote advice service amid client distractions, skepticism.
03:21 Time difference affects my work schedule slightly.
08:22 Workflow delays due to approval and authorization.
11:56 Few people walk in for random inquiries.
16:10 Husband looking for new job, may relocate.
18:29 Challenges managing customer contact and estimates daily.
22:25 Eds avoid mundane tasks, enjoy only fun.
24:40 Busy schedule in automotive repair shop.
26:42 Multitasking is ineffective, women may excel at it.
32:46 Midas store owner from Minneapolis dies suddenly.
34:15 Unclear story about lung cancer and treatment.
36:36 Recognition of exceptional abilities and dedication.
41:43 Shop performed well, being hub, chaos.
44:44 Efficiency in tech scheduling maximizes shop revenue.
46:42 Phones set up with soft and desk phones.
52:31 Advantages of push-to-talk radios in workplace.
53:39 Phone overheated, had to cool in fridge.
56:18 Shop closes for lunch break at 12.

  continue reading

223 episódios

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