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The Cloud Wars franchise, part of the Acceleration Economy Network, analyzes the major cloud vendors from the perspective of business customers. In Cloud Wars Live, Bob Evans talks with both sides about these profoundly transformative technologies, and with monthly All-Star guests from across the business community about the trends impacting how the world lives, works, plays, and dreams. Visit https://accelerationeconomy.com/category/cloud-wars/ for more.
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show series
 
Episode 47 | 2024 Tech Insights & 2025 Strategies The Big Themes: Trends in Technology Implementation Success Rates: Bonnie shares insights from 742 enterprise software implementation customer reviews. Average satisfaction for implementation processes scored 3.8 out of 5, while partners involved in these projects received a higher rating of 4.7. Pr…
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Episode 55 | Tech Disruptions Ahead The Big Themes: Optimism for 2025 as a Transformative Year: Wayne and Bob express optimism about 2025, particularly for the U.S. economy and its impact on CIOs and digital transformation initiatives. Sadin talks about deregulation and efficiency measures, such as those championed by the Department of Government E…
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Supply Chain Insights The Big Themes: Customer-Centric Supply Chains: Customer-centric supply chains are about aligning every aspect of the supply chain to serve the ultimate consumer. Val describes this as keeping the "why" — the customer — at the forefront, rather than focusing solely on operational efficiencies. Companies that succeed here often…
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Highlights Expansions Through Acquisitions (01:32) SignUp Software has been expanding its product portfolio, moving from a focus on the office of the CFO more broadly into the operations world. Through acquisitions, its product suite has evolved. In December 2023, SignUp Software acquired Axtension, a Netherlands-based company. It has been working …
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Highlights The Significance of E-Invoicing for Modern Business (00:50) Hedin describes e-invoicing as an evolution toward an easier, more standardized way to exchange information. It can include all the documents needed during the procure-to-pay process. Electronic invoicing differs from traditional digital invoicing. E-invoicing started with a poi…
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Google Cloud's Innovation and Growth The Big Themes: Google Cloud's record growth and market positioning: In 2024, Google Cloud experienced five consecutive quarters of accelerating growth, including a remarkable 35% growth in Q3, up from 29% in Q2. Kurian attributes this success to the company’s ability to listen to customers, innovate with produc…
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Highlights Creating Opportunities for the CFO (01:50) The foundation for the CFO role is to keep customer costs under control and be compliant. With the emergence of copilot technology, it has created new opportunities for business; not only impacting tech roles but finance roles as well. It has become a great tool for making financial processes au…
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Highlights Current Challenges (00:48) Manny names capital allocation as a major challenge for the office of the CFO. They spend much time thinking about which technologies and industry solutions are best to invest in. They have to determine which investments take priority, such as investing in tech that benefits the company’s back office versus the…
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Highlights 2025 Expectations (02:07) Ashe has had the opportunity to meet with and hear from customers about the challenges they're facing so SignUp can determine the kind of support customers need. A common theme that he has noticed is around "measuring what matters and trying to see how they can move to a predictive model because there's a lot of…
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Highlights Driving Adoption (02:40) At its recent financial earnings call, Microsoft reported dramatic results from its last quarter regarding Dynamics 365 (D365), Business Central (BC), and Finance and Operations (F&O), with 27% growth quarter over quarter. Some core factors are driving this pace of customer adoption in the mid-market and the ente…
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Episode 46 | Driving Impact Through Partnership The Big Themes: Partner-centric growth: Software vendors are increasingly focusing on building strong partnerships with resellers and service providers. This shift recognizes that partners are not just intermediaries but key drivers of innovation and customer success. By investing in training, support…
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Bayer’s Data Evolution with AlloyDB The Big Themes: Data complexity and intelligent agriculture: Bayer Crop Science is addressing agriculture's complex data challenges. The company integrates data such as satellite imagery, weather conditions, soil data, and IoT device inputs, to drive innovation in seed development and farming practices. By levera…
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Episode 54 | AI, CIO Challenges The Big Themes: Community Summit NA: Wayne talks about attending Community Summit and how the event stands out by offering user-driven insights that focus on real-world experiences with Microsoft ecosystems, rather than vendor-led marketing. The Summit provides a platform where users share practical, firsthand knowle…
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Episode 445 | Reflecting on 2 Years of Generative AI The Big Themes: GenAI's Anniversary: Reflecting on the two-year anniversary of GenAI hitting the mainstream, Bonnie notes that in reality, we still haven't seen a lot of changes yet in the sense that AI hasn't taken our jobs. The overall consensus is that many people are using it to increase prod…
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Transforming Business with Cloud The Big Themes: Role of chief integration officer (CIO): Joe Fanutti, originally the CFO of Bill Gosling Outsourcing, transitioned into the chief integration officer role. His role exemplifies the need for businesses to integrate people, technology, and operations, particularly as companies pursue both organic and i…
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Oracle's Expanding Multi-Cloud Strategy The Big Themes: Oracle's unique cloud architecture: Oracle’s differentiated cloud architecture offers customers flexibility across different environments, whether public, private, or government. This hybrid architecture ensures that customers can deploy the same services whether they need an on-premises solut…
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Episode 53 | Future-Ready IT Offerings The Big Themes: ServiceNow's innovation: Wayne Sadin talks about ServiceNow, which Bob recently wrote about, as a first mover in the market, leading the way in creating intelligent solutions that facilitate interoperability between different applications and workflows. This innovation reflects a broader trend …
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The Big Themes: Oracle’s multi-cloud strategy: Karan emphasized how Oracle has been working for nearly a decade to offer customers flexibility in using Oracle’s technology across different cloud providers. It has partnerships with Microsoft, Google, and now AWS, allowing customers to use Oracle Cloud Infrastructure (OCI) with the same performance a…
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Google Cloud's AI Edge The Big Themes: Google Cloud’s AI leadership and Gemini: Google Cloud's Gemini model demonstrates its continued innovation in the AI space. The Gemini AI family integrates advanced capabilities in natural language processing (NLP), machine learning (ML), and large language models (LLMs) to deliver groundbreaking business offe…
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Oracle Cloud Success Strategies The Big Themes: Customer Success Services creation: Oracle established Customer Success Services to provide comprehensive support for customers using its cloud tools. This integration of various service organizations — such as education, consulting, and customer success management — aims to create a unified approach,…
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Episode 44 | Workday Rising AI Insights The Big Themes: The evolution of AI tools: AI tools have moved from basic task automation to more sophisticated systems like copilots and autonomous agents. Bonnie introduces the concept of "orchestrators," which monitor and optimize workflows based on real-time feedback. This evolution signifies a shift towa…
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AI Transformation at NetSuite The Big Themes: AI integration and customization: NetSuite focused on integrating AI into its platform. Evan points out the importance of large language models and traditional AI working together to identify data patterns and enhance productivity. Features like Text Enhance and the new “Ask Oracle” tool enable business…
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Efficient AI Model Economics The Big Themes: GenAI and its practical application: GenAI has emerged as a major focus in enterprise settings, with organizations exploring its potential to enhance core business processes. While many have successfully integrated generative AI into their workflows, others face challenges moving beyond continuous protot…
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Oracle's Industry Cloud Innovations The Big Themes: AI integration in Industry Applications: AI, especially GenAI is playing a significant role in transforming industry applications. Mike explains how AI technologies are enhancing customer experiences, such as in healthcare, where they automate routine tasks and improve patient interactions. This i…
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Google Cloud AI Security Insights The Big Themes: Google’s ecosystem-driven security approach: Google Cloud's partner ecosystem, consisting of entities such as managed security service providers (MSSPs) and global systems integrators, helps deliver top-notch security services. While Google maintains a small in-house service capability, partners are…
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Episode 43 | Oracle's AI and Security Innovations The Big Themes: Completeness of suite: Oracle has an integrated approach across industries, offering a full suite of applications and services. Its multi-cloud offerings and the inclusion of infrastructure and vertical-specific applications set it apart. This completeness was emphasized with custome…
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Scaling Generative AI The Big Themes: Prioritizing cost and impact: Businesses are focused on the dual priorities of cost efficiency and impactful results when implementing generative AI. With numerous potential applications for generative AI, organizations need to evaluate which projects will deliver the highest value. This approach involves colla…
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Creating Value with Teradata The Big Themes: Open Table Formats: Datasets are one of the most common ways that organizations use open table formats, as it enables them to combine several types of data and access that data. Open table formats are improving performance which will help drive a more flexible, low-cost storage option for enterprises. Ha…
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Google Cloud Data Innovations The Big Themes: Integration of unstructured data with AI: Google Cloud is shifting how enterprises leverage their data by integrating unstructured data (which makes up 85-90% of all data) with structured data through its BigQuery multimodal data foundation. This integration allows for a more comprehensive data landscap…
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AI-Powered Cloud Transformation Insights The Big Themes: Google Cloud's strategic growth and AI integration: Google Cloud has experienced unprecedented growth, becoming a leading cloud provider by evolving beyond traditional cloud services. Integrating AI into its offerings is a significant factor in this growth. The focus has shifted from merely m…
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Episode 43 | Upcoming Conference Insights The Big Themes: Upcoming HR and tech conferences: Oracle CloudWorld will cover AI in Fusion Applications, Oracle's autonomous database, and cloud innovations, with keynotes from Safra Catz and Larry Ellison. Workday Rising will focus on employee empowerment, new global payroll offerings, and AI in HCM. The …
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Trusted AI Models and Strategies The Big Themes: Data reliability: After conducting a survey, Teradata found that 40% of executives don't trust their own data to generate accurate AI outputs. AI requires traceability and transparency around where data comes from. Teradata helps combat this disconnect by providing access and opportunities for compan…
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Cloud Tech in Banking The Big Themes: Principles and people-centered transformation: Core principles such as standardizing processes and ensuring data integrity drove Standard Chartered's transformation. The transformation was not merely about technology but about enabling its people to perform their jobs more effectively. This people-centered appr…
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AI & Data in Construction The Big Themes: AI in construction: Artificial intelligence (AI) is reshaping the construction industry by automating routine tasks and enhancing project management. Tim discusses AI's capabilities in predictive maintenance, which prevents equipment failures and reduces downtime. Additionally, AI-driven tools assist in opt…
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Episode 42 | Workday Partner Insights The Big Themes: Role of Workday Marketplaces: The Workday Marketplace and the Workday AI Marketplace help customers find partners and specific products tailored to their industry, geography, and particular needs. These centralized resources streamline the search process, enabling customers to make more informed…
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Episode 52 | Cloud Innovation Impact The Big Themes: Cloud industry dynamics: Wayne discusses the competitive landscape of cloud computing, emphasizing Oracle's evolving strategies to compete with giants like AWS and Microsoft Azure. He discusses how Oracle's Autonomous Database and other innovations are crucial in this race, reflecting broader tre…
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Episode 42 | ServiceNow's AI Partner Strategy The Big Themes: Shift in ecosystem strategy: Companies like ServiceNow are shifting from viewing partners as mere distributors or implementers to integral parts of their business strategy. This shift emphasizes collaboration and joint value creation rather than just sales margins, marking a significant …
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Driving Innovation at SAP The Big Themes: Focus on business transformation: SAP's new board area, customer services and delivery, aims to help customers with business transformation rather than just technology transformation. This involves moving to the cloud and adopting innovations like AI to enhance business agility and efficiency. Collaboration…
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Episode 41 | Oracle's AI-Driven Future The Big Themes: Oracle's AI advancements: Oracle showcased rapid advancements in AI capabilities, introducing 50 new AI features, including generative AI models for tasks like creating job descriptions and email templates. It aims to ensure speed in innovation, with 25 of these capabilities specifically tailor…
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AI Frontiers The Big Themes: Shift from digital to AI transformation: There's been a significant evolution in the focus of businesses from digital transformation to AI-driven innovation. Initially, companies aimed to enhance their existing digital processes using the latest technologies. However, the current emphasis is on leveraging AI to fundamen…
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AI Drives Transformation The Big Themes: ServiceNow's strong partner ecosystem: ServiceNow showcased its commitment to a partner-first strategy with a substantial presence of partners at the event. The Partner Innovation Zone and Partner Pavilion demonstrated partners' critical role in ServiceNow’s ecosystem. Erica mentions PartnerFinder, a Service…
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Episode 51 | Strategic IT Budgeting The Big Themes: Integrated investment approach: Wayne advocates for aligning IT investments with broader company goals, urging against treating IT as a separate entity. This approach ensures that IT projects are evaluated alongside other investments, prioritizing those with the highest strategic value. Time alloc…
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Cloud ERP and Generative AI The Big Themes: Generative AI in cloud enterprise resource planning (ERP): Russell discusses how SAP is responding to evolving customer demands by prioritizing integrating generative AI technologies into its cloud ERP offerings. This proactive stance not only aligns with market trends but also underscores SAP's commitmen…
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The Big Themes Customer priorities: Josyula identifies top priorities for ServiceNow customers, including business transformation driven by technology, a focus on GenAI and AI more broadly, and vendor consolidation (choosing a few strategic platforms and going all in). With customer priorities in mind, ServiceNow is on a journey to becoming the AI …
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Episode 40 | AI Empowerment at Workday The Big Themes: Rapid innovation with Workday Extend: Workday Extend is a pivotal aspect of Workday's platform strategy. It facilitates rapid innovation, enabling quick responses to emergent needs such as workforce adjustments during the COVID-19 pandemic. The platform's flexibility empowers users to develop b…
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Episode 50 | Securing the Digital Frontier The Big Themes: Multi-cloud complexity & AI: The adoption of multi-cloud environments presents significant management challenges for IT teams, including complexities in configuration, monitoring, and integration. Simultaneously, there is increasing interest in harnessing AI to enhance cybersecurity, with d…
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Episode 39 | The Shifting Tech Landscape The Big Themes: Significant M&A activities: After a quiet period last quarter, there's been a notable trend of merger and acquisition (M&A) in the HR technology space. Specifically, Bonnie outlines key acquisitions by major players like Ceridian, Workday, ServiceNow, and Cornerstone, emphasizing the strategi…
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Note: this episode contains explicit language. Episode 33 | Entrepreneurial Insights The Big Themes: A "radical experiment in self-governance": Chris shares his experience becoming a U.S. citizen and talks about the country's immense opportunities for individuals. The U.S., he says, is a beacon of democracy and freedom. He stresses the importance o…
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Telecom SaaS Evolution The Big Themes: Telecom SaaS defined: Telecom SaaS refers to a set of cloud-native services delivering business outcomes. Networks are evolving from traditional connectivity-focused structures to dynamic, capability-driven ecosystems. Telecom SaaS signals a transition from conventional telecommunication models to a more agile…
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Episode 38 | IT Project Mastery The Big Themes: Handling turnover: Partners should recognize turnover as an inherent facet of dynamic IT projects. It's important to obtain commitment, preferably in written statements within the project's scope to ensure the assigned team's stability. Such statements can offer a safeguard against abrupt team changes…
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