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Welcome to The Conversation Factory, where I investigate how to create change through changing conversations. Each episode I'll talk to an amazing conversation designer about how to Amplify, Shift or Transform conversations in Organizations, Teams, Communities and our own lives. Visit www.theconversationfactory.com where I distill these insights we can bring into our work and lives.
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Think of a time when you experienced a conversation that left you with a new perspective or perhaps an inquiry or you might have felt that something has shifted in you after that conversation. Maybe it helped you gain a new level of clarity or moved you to take action. That was a coaching conversation. In this podcast, I will explore different ways to bring more clarity or take action through sharing thoughts or having a dialogue or conversation with coaches, facilitators and organizational ...
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If you want to change the game, changing the rules and incentives of the game is a powerful approach. Few people who watch the news - or those folks who avoid watching the news! - would say the political system in the United States is going according to plan. The founding fathers, if they were alive today, would be aghast at the unbridgeable chasm …
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Warning - this episode uses a specific curse word - a lot. And once we started using one, we started using more of them. So…if f-bombs, sprinkled like salt are not your cup of tea, this is a good episode to skip! My guest today is Rebecca R Block, PhD, who is an expert in helping organizations build programs, services and products that equip young …
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Sometimes the bold goals we set out to achieve actually happen, and sometimes something even more amazing happens - something better than we can imagine. Usually that happens because of the people we meet along the way, the conversations we have, the unexpected connections we make that open up new doors - in a word, Serendipity. I had always wonder…
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Art has the power to change and even lead the conversation, to spark curiosity and fuel real engagement. But what comes first in a powerful creative project? The idea and the message? The tools and the talent? Or The Funding, that can make or break it all? My guest today is Benjamin Von Wong, who creates art on a grand scale that goes beyond awe. H…
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Today my guests are Lisa Kay Solomon and Chris Ertel, the co-authors of the powerhouse 2014 book Moments of Impact: How to Design Strategic Conversations That Accelerate Change, which celebrates its 10th anniversary this year! I devoured this book 10 years ago and I think you might enjoy it, too! Lisa Kay Solomon is currently a Designer in Residenc…
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My guest today is Ashley Goodall, a leadership expert who has spent his career exploring large organizations from the inside, most recently as an executive at Cisco. He is the co-author of Nine Lies About Work, which was selected as the best management book of 2019 by Strategy + Business and as one of Amazon’s best business and leadership books of …
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Rabbi Tarfon said: The day is short, and the work is plentiful…It is not your duty to finish the work, but neither are you at liberty to neglect it. (Pirkei Avot 2:15-16) My conversation today with Jerry Colonna closes with him paraphrasing this powerful notion - and the work we are discussing is the work on yourself and the work to create a better…
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My guests today are Rei Wang and Anita Hossain, Co-founders of coaching platform The Grand, which was seed funded by Alexis Ohanian’s firm Seven Seven Six in 2023. Rei is the Chief Product Officer and Anita is the CEO. I met Rei ages ago, in her early days in NYC at General Assembly, where she worked as a Product Manager and Global Community Lead, …
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My guest today is James Rutter, Chief Creative Officer at COOK, the pioneering frozen food company, where he oversees internal and external branding and communications. COOK is a founding UK B Corp, committed to using its business as a force for good in society, and has been ranked in the top 100 Best Companies To Work For every year since 2013. CO…
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Today I share my conversation with Suzanne Vickberg, aka Dr. Suz. She is a social-personality psychologist and a Research Lead at Deloitte Greenhouse. Along with her Deloitte Greenhouse colleague Kim Christfort, Suzanne co-authored the best-selling book Business Chemistry. But there’s another type of Chemistry - or Alchemistry - that I sat down to …
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My guest today is Jay Ruparel, co-founder and CEO of VOICEplug AI, a Voice-AI company empowering restaurants to leverage AI and automate food ordering using natural language voice ordering at drive-thrus, over the phone, websites, and mobile apps. VOICEplug's technology integrates with existing systems and apps, allowing customers to interact with …
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I’m excited to share my conversation with Kevin Bethune, a multidisciplinary design executive, entrepreneur, best-selling author and keynote speaker based in Redondo Beach, California. He’s been a VP of Strategic design at BCG Digital, A global process product manager at Nike and a Nuclear Engineer at Westinghouse. He currently leads his own firm, …
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My guest today, Emily Levada, is a seasoned Chief Product & Technology Officer. Currently, she is the Chief Product Officer and Interim co-CEO at Embark Veterinary, a company dedicated to leveraging genetics to enhance the health and longevity of dogs. During her tenure, the company has achieved notable recognition, ranking as the #3 fastest-growin…
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My guest today is Jason Knight, the creator, host, producer, editor and promoter of the One Knight in Product podcast, a B2B SaaS product consultant, and fractional Chief Product Officer for companies that have gotten to product market fit and need help scaling their product team. Jason is also the founder of My Mentor Path, an inclusive, accessibl…
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It’s not every day that a patient-doctor relationship turns into a Techstars-Funded medical innovation startup. In this episode I sit down with Dr. Onyinye Balogun and Eve McDavid, the co-founders of Mission-Driven Tech, a women's health venture in collaboration with Weill Cornell Medicine dedicated to the transformation of cervical cancer care wit…
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David Hoffman built and sold big-data and data analytics company Next Big Sound to Pandora in 2015. He's now building Beam, which helps people create shoppable mood boards for DTC brands. David reflects on his experience with mentorship and the long arc of the conversation that is being a co-founder and being in community. We unpack the Techstars m…
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My guests today, Ryan Horrigan and Armando Kirwin, bonded over their mutual fascination with the future of entertainment and their desire to do something innovative, which led to the creation of their current company, Artie. We talk about pivots and micro pivots and staying sane through the million tiny conversations Cofounders need to navigate. Ry…
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I am excited to share my conversation with Leah Smart, who I had the pleasure of meeting at the Culture Summit where we were both giving main stage talks. Leah is brilliant! She’s all about helping people become the authors of their lives, which she does through her work on the LinkedIn Editorial team and hosting her LinkedIn podcast, In the Arena …
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I am excited to share my conversation with AJ Thomas, who I had the pleasure of meeting at the Culture Summit where we were both giving talks. AJ was sharing her perspectives on being a Chaos Pilot at Google’s Moonshot Factory, Called “X”. At the time of this conversation, she’s been with Google for nearly four years, starting as Head of People. AJ…
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In this episode I talk with my friend Chris Murchison, who is a coach, a facilitator and a talented artist, too! We talk about his Four principles of Communities of Practice and how building a positive culture within an organization requires, essentially, creating a community of practice. Your team, your organization, is already practicing somethin…
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Today, I sit down for a conversation with *my coach* Robert Ellis, about his new book, Coaching From Essence. Robert has been described as “one of Silicon Valley’s best-kept secrets” and has been coaching leaders at startups, mid-stage companies, Fortune 500 giants, and nonprofits for over 30 years. Robert has taught leadership and coached entrepre…
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I first met Avantika Daing, a General Partner & Managing Partner at Plum Alley Investments (and Tedx Speaker!) while she was onstage at an Entrepreneurs Roundtable Accelerator event. She was there to share a bit about Plum Alley’s Investment thesis as well as unpack six pitches live from early-stage companies. Let’s level set a bit so you understan…
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Today my conversation partner is Matt LeMay! Matt is an internationally recognized product leader, author, and consultant. He is the author of Agile for Everybody (O’Reilly Media, 2018) and Product Management in Practice (Second Edition O'Reilly Media, 2022), and has helped build and scale product management practices at companies ranging from earl…
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In 2019 My friend Philip invited me to a 2-hour cocktail party at his tiny apartment in the Lower East side. True to his word, the gathering, which was on a Tuesday night, started at 7 PM sharp, and at 9 PM he kicked us out onto Orchard Street to enjoy the rest of our night and/or to get to bed on time (since it was a weeknight, after all!) I met a…
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In this conversation, I sat down with Beth Bayouth and Mario Fedelin, the COO and CEO (respectively) of Changeist, a non-profit organization dedicated to youth empowerment. They are building a community of young people that utilize their personal agency to create a more just society. Changeist’s programs help 11-26 year olds learn a common civic la…
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In this conversation I talk with Jennifer Dennard and Dan Pupius, the co-founders of Range, software that helps teams be more connected, focused, and productive no matter where they’re working. Global teams at Twitter, New Relic, CircleCI, and more keep their teams in sync and connected with Range. Jen is the co-founder and COO. Prior to founding R…
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In this conversation, I sit down with Huddle Co-Founders Stephanie Golik and Michael Saloio. Huddle is a platform for designers and builders to invest in startups with their time. Stephanie has spent her career building alongside founders at studios and leading design and product at fast-growing tech companies. She was an early design leader at Cru…
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Today my guest is Yehong Zhu, the founder and CEO of Zette. We discuss three key layers of conversation design: + The conversation with yourself - even with so many companies founded…why not me? + The importance of community, community building and hosting as an integral part of staying sane, informed and productive as a founder. + The broader, cul…
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In this conversation, I dive into the nuances of co-founder relationships with Clarity.so co-founders Richie Bonilla, CEO and Eni Jaupi, CTO. Clarity.so is a y-combinator funded startup that has built a groundbreaking DAO contribution platform. DAO stands for Decentralized, Autonomous Organization, which you should totally google if you want to kno…
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In this conversation, I sat down with my friend Doug Erwin, the Senior Vice President of Entrepreneurial Development at EDAWN, the Economic Development Authority of Western Nevada. Doug is a former serial entrepreneur turned economic developer and executive coach, and he’s committed to growing Northern Nevada’s startup and technology ecosystem. His…
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I first met Dr. Paul Browde as part of a multi-month intensive men's work program we were both part of. We were just about to break out into a few parallel sessions about various elements of running men’s groups when Paul raised his hand and said something to the effect of “would it be useful to have a breakout session about our personal narratives…
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How do you make a friend? How do you become lovers with someone? How do you become business partners? In RomComs, there’s a “meet-cute”...the hilarious and unlikely way two people in this topsy-turvy mixed-up world collide and fall madly, rapidly in love. In the real world, taking time and gradually testing, trying and yes, prototyping a relationsh…
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Today I host a conversation with Carolyn Gregoire and Scott Barry Kaufman, the co-authors of the 2015 bestseller, Wired to Create. Their working title was “Messy Minds” and one of the core ideas of the book is just that - deeply creative folks can manage messiness, plow through paradox and move calmly through contradiction. These capacities are als…
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I’m excited to share this rambling and wide-ranging conversation with Srinivas Rao. Srini is the host of The Unmistakable Creative Podcast, and has recorded over a thousand episodes with such luminaries as Danielle Laporte, Tim Ferriss, Seth Godin, and me! Srini describes his podcast as “If TEDTalks met Oprah”. Srini has interviewed so many differe…
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This episode, Dr. Natalie Nixon and I dig into not just what it means to be creative, but also how leaders can create space for creativity and inspire it in their teams by letting in a little chaos. Dr. Nixon is the author of The Creativity Leap, a creativity strategist, and a highly sought-after keynote speaker. In this conversation, we dive into …
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I'm thrilled to be able to share this conversation with Carrie Melissa Jones with you! Carrie is the co-author of Building Brand Communities, with Charles Vogl, and she's kind of a big deal in the community-building world. She's also an alum of the facilitation masterclass and a friend. This is Part Three of a Three-part, wide-ranging conversation.…
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How do you turn a question, a problem, or just a list of needs, into an agenda? At the close of a recent cohort of the facilitation masterclass, the participants were still sitting with some big questions. Which is good, because that's what the closing session is for! But I felt that some of these questions were too big for one conversation. So, I …
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I'm thrilled to be able to share this conversation with Carrie Melissa Jones with you! Carrie is the co-author of Building Brand Communities, with Charles Vogl, and she's kind of a big deal in the community-building world. She's also an alum of the facilitation masterclass and a friend. This is Part Two of a Three-part, wide-ranging conversation. Y…
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I'm thrilled to be able to share this conversation with Carrie Melissa Jones with you! Carrie is the co-author of Building Brand Communities, with Charles Vogl, and she's kind of a big deal in the community-building world. She's also an alum of the facilitation masterclass and a friend. In this wide-ranging conversation, we dig deep on the subject …
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The Coaching Conversation with Allison Pollard In this episode, we explore our inspiration behind coaching, the gap between intention and impact, how to notice it, building trust with individuals, teams and managers, the drama triangle, managers as coaches and more. Give it a listen! Here are some things to think about or take action on (Takeaways)…
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In this episode, we explore Jeff's most recent book: Forever Employable. We talked about his inspiration for writing it, thinking of careers from a pull system perspective, applying a product development mindset to self, understanding our core value, using IKIGAI, overcoming fear of failure and much more. Give it a listen! Here are some things to t…
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In this episode, we explore insights on designing conversations that matter. We talked about being intentional with conversations, slowing down to have deeper and more meaningful conversations and much more. Give it a listen! Here are some things to think about or take action on (Takeaways): ⚡️"Our lives are built on one conversation at a time.” ⚡️…
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The Coaching Conversation with Shawn Meredith In this episode, we explore emotional literacy, coaching and therapy, positive psychology, resilience, tools and practices to improve our well being including emotional hygiene. I even got a 2-second training in solutions-based therapy! :) Here are some things to think about or take action on (Takeaways…
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The Coaching Conversation with April Jefferson In this episode, we explore unlocking potential with open space, creating and holding a safe space for everyone to bring their voice, honoring the law of mobility to take responsibility for our learning, inviting the open space mindset in organizations as well using open space to facilitate difficult c…
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In this episode, we explore the neuroscience of coaching, cognitive coaching, the work of Dr. Marian Diamond, goal-setting and revisiting goals on a regular basis and 3 rules to set better goals as well as activating your unconscious mind to work on goals. Give it a listen! Here are some things to think about or take action on (Takeaways): ⚡️ Learn…
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In this episode, we explore her journey from Success to Significance, how paying attention and noticing the peak moments in her journey generated deeper insights, aligning her values with her actions and leading in this time of uncertainty and much more insights on bringing more fulfillment by honoring our values. Give it a listen!! Here are some t…
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I can’t believe it’s taken me SO long to share this conversation with the Amazing Elise Foster. Elise is a powerful coach, an accomplished author, and a friend. She’s the co-author of The Multiplier Effect with Liz Wiseman and Beautiful Questions in the Classroom with Warren Berger (who’s written several bestselling books on powerful questions). Sh…
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Each of us has a conversational range. What size of conversation brings you alive? In this little audio experiment, I read aloud an essay of mine about Conversational Range. I hope you enjoy it! Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes and more key quotes and ideas. You can also head over there …
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I'm so excited to share this book club experiment with you. I've been inviting alums of my facilitation masterclass and subscribers to the conversation factory insiders group into intimate conversations with authors of transformative books. In this conversation, my friend Brian Pagán, Author of "The Creative Empathy Field Guide," is our guest. Bria…
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