In this episode, Nick and Don catch-up with Konami’s Jay Bertsch (SVP & Chief Commercial Officer), Chris Rowe (VP of North American Game Sales), and Stephanie Lau (VP of Sales Enablement). Hear the team’s thoughts on G2E ’24, as well as upcoming rollouts in systems, cabinets, and games. Also in this episode, Aristocrat, Light & Wonder, and the Drag…

In this episode, Nick and Don catch-up with Bluberi's Chief Product Officer, Mike Brennan, and Chief Commercial Officer, Casey Whalen. Learn how an insurgent supplier with roots in Quebec is parlaying a string of surprise hits into some of the most exciting product offerings for the Class III slot space. Hear about their design philosophies, bankin…

In this episode, Nick and Don speak with Derik Mooberry, CEO of Zitro USA. Learn about Zitro's rise from niche electronic bingo provider to a global supply-side powerhouse, its plans for the North American market, and the company's increasingly compelling Class III slot portfolio. Also in this episode, leveraging superstar inventory to dial-back fr…

In this episode, Nick & Don speak with Dan Schrementi, President of Gaming at Incredible Technologies (IT). Learn about IT's history as a pioneering arcade game supplier, its move into gaming, its design & commercial philosophies, its recent strategic rebuild, its product roadmap, and its "Teed Up" initiative. Also in this episode, how free play re…

In this episode, Nick and Don catch-up with AGS's VP of Slots, Jackson Floyd, and VP of Game Development, Steve Walther. Learn about AGS's history, cultural leadership, developmental philosophy (Steve's tango analogy is awesome), GameON customer summit, upcoming product releases, and more. Also in this episode, keeping Actual and Theo variances in-…

In this episode, Nick and Don speak with Mike Dreitzer, CEO of Gaming Arts. Learn about the risks & rewards of building a slot machine company, the group's startup phase, development philosophy, product portfolio, near-term plans, and its strategic alliance with Germany's Merkur Gaming. Also in this episode, supply and demand considerations related…

In this episode, Nick & Don chat with Dan Cherry, Vice President of Gaming Operations at Bally's Corporation. Dan discusses the major projects underway in Vegas and Chicago, as well as the challenges and payoffs of implementing operational and analytical standards within hyper-growth gaming organizations. Also in this episode, should I replace ETGs…

Blue jeans?!? Yes, you read that correctly. In this episode, Nick and Don speak with Nick Weaver, Co-Founder and COO of Blue Delta Jeans. Learn how Nick and his team are using $500 custom-tailored blue jeans to thrill slot players and breathe new life into VIP events and continuity programs. Also in this episode, the EVERI / IGT merger. © 2015 -202…

In this episode, Nick & Don catch-up with Michael Carruthers, Corp VP of Gaming Operations at Delaware North. Learn about the past, present, and future of one of the industry's oldest and most diversified gaming operators, and how the gaming division is leveraging data and data analysis for competitive advantage. Also in this episode, lease vs buy …

In this first episode of Season 3, Nick and Don discuss the slot influencer phenomenon with domain pioneers and undisputed leaders, Brian Christopher & Josh O’Connell of BC Slots. Brian and Josh cover the company’s full timeline, from Brian’s first impromptu clip to becoming the industry’s most powerful influencer brand. Learn about the logistics o…

In this end-of-year retrospective episode, Nick and Don cover the Top Ten Insights of 2023. Also in this episode, mitigations for low-ceiling environments. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast. For legal statements apropos of thi…

In this episode, Nick & Don catch-up with Kelcey Allison, COO of the newly-created Aruze Gaming Global. Kelcey walks Nick & Don through the Okada garnishment, the Chapter 11 filing, the auction, and the creation and future of Aruze Gaming Global. Also in this episode, Vegas F1 and casino signage. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. A…

In this post-G2E episode, Nick & Don present budgetary guidance for 2024. Sub-topics include Halloween; conducting fair share, occupancy, layout, and demand analyses; the CapEx / OpEx split; pacing spend, and; focusing on the greatest in lieu of the latest. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of R…

In this episode, Nick & Don present metrics and theories related to operator reports of significantly increased jackpot activity within North American casinos. They also discuss key areas of interest for this year's G2E trade show in Las Vegas. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episo…

In this episode, Nick & Don welcome industry consultant and slot management guru, Buddy Frank, to discuss the symbiotic and often strained relationships between the industry's operators and vendors. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/re…

In this episode, Nick & Don welcome Mike Fields, Executive Vice President at video poker powerhouse, Action Gaming. In this discussion, Fields covers the latest trends in video poker, as well as general operational tips for transforming aging, long-neglected poker portfolios into differentiating, high-yield sources of competitive advantage. © 2015 …

In this episode, Nick & Don welcome ReelCast's first guest--industry consultant and executive education pioneer, Lucien Wijsman. In this wide-ranging discussion about mix management and slot marketing, Wijsman emphasizes the critical importance of player segmentation, and expresses his concerns about how over-diversification, imbalance, and obsolet…

In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss Jackpot Liabilities and High-Denom Links. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast. For legal statements apropos of this and other R…

In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, conclude their discussion of Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts o…

In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, continue their discussion of Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts o…

In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, introduce Demand Driven Inventory Management (DDIM), the company's updated best practices model for building and maintaining world class slot mixes. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes…

In this year-end retrospective episode, CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss the company's Top Ten Insights of 2022. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast. For legal statements apropos of this an…

In this episode, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss myths and imperatives surrounding Premium slot product. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast. For legal statements apropos of th…

In this second episode of ReelCast, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, conclude their two-part discussion covering Inventory Overdiversification. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast. For …

In this inaugural episode of ReelCast, ReelMetrics CEO, Nick Hogan, and VP of Professional Services, Don Retzlaff, discuss Inventory Overdiversification. © 2015 -2024 RM Holdings B.V. and ReelMetrics B.V. All rights reserved. For transcripts of ReelCast episodes, please see https://www.reelmetrics.com/reelcast. For legal statements apropos of this …