The best hotel digital marketing podcast in the hospitality industry.
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Are you a sales, marketing, or service professional looking for strategic and tactical advice? Would you love to have some fun along the way? Then The Spot is bound to be your favorite weekly podcast. Each week we tackle sales, marketing, service, and design & development conversations that help you grow better. Our hosts, Juli Durante, Doug Davidoff, Max Cohen, and George B, Thomas bring you the latest HubSpot updates, wishlist items, and so much more. So, sit back, relax, and get that not ...
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150 – Introducing: Guest Experience Snapshot powered by TMG OneView®AI
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The Guest Experience Snapshot powered by TMG Oneview® AI is here! Tune in to hear from the Chief Technology Officer at Travel Media Group, Jason Lee, on the latest technological innovation being offered to hoteliers as a part of our digital solutions for hotels. This new offering uses generative AI in a unique way to help hoteliers interpret guest …
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149 – Suite Spot: Spotlight – Hyde Midtown Miami
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The Suite Spot visits the Hyde Midtown Miami in the next episode of the Spotlight series. General Manager of the hotel, Henry Martinez joins the podcast to give travelers an insightful look into the guest experience and what makes the property one-of-a-kind for travelers. Episode Transcript Our podcast is produced as an audio resource. Transcripts …
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148 – Suite Spot: Spotlight – Regent Santa Monica Beach
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The Suite Spot is spotlighting the beautiful and newly renovated Regent Santa Monica Beach with special guest and General Manager of the property, Younes Atallah! This episode covers all the exciting things travelers can look forward to from their stay at the property including dining, amenities, local attractions, and much more. Tune in now! Episo…
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147 – The Hospitality Show 2024 Preview
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Check out the latest Suite Spot episode where President – Hospitality, Travel, & Wellness at Questex, Alexi Khajavi, sits down on the podcast to discuss the highly anticipated Hospitality Show 2024 in San Antonio, Texas! This special episode will cover what attendees can expect this year from the event, some urgent issues facing the hospitality ind…
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Join the Suite Spot in this quarterly series to hear from American Hotel & Lodging Association President & CEO, Kevin Carey, on the state of the hospitality industry and recent developments being made by the AHLA to move the industry forward. Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using speech rec…
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145 – TMG Hospitality Campus Crawl: UCF Rosen College of Hospitality Management
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In the grand finale of the TMG Hospitality Campus Crawl, we visit one of the top-ranked hospitality programs in the country at UCF Rosen College of Hospitality Management. The Dean of the college, Dr. Cynthia Mejia, joins the Suite Spot to discuss the hospitality school and why it is one of the most successful in the world! Check out the conversati…
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144 – TMG Hospitality Trailblazers: Joseph Grieco
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Check out the latest TMG Hospitality Trailblazers episode featuring the Executive Vice President of Development at Gibson Hospitality Ventures, Joseph Grieco! This episode takes a deeper look into the Gibson Hospitality Ventures brand culture, hotel portfolio, and company initiatives that are setting the stage for more organizational success. Get a…
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143 – TMG Hospitality Trailblazers: Shruti Buckley
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TMG Hospitality Trailblazers continues with the Senior Vice President & Global Brand Leader of Hampton by Hilton, Shruti Buckley! In this celebratory episode, Shruti joins the Suite Spot to discuss the 40-year anniversary of Hampton by Hilton by taking a look back on the brand’s origins and where the franchise is headed in the near future with exci…
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142 – Hospitality Campus Crawl: Florida Atlantic University
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Join the Suite Spot in this episode of TMG Hospitality Campus Crawl featuring Florida Atlantic University! FAU Professor, Dr. Peter Ricci, joins the episode to shine a light on the FAU hospitality program and tells viewers why it is one-of-a-kind and how it prepares its students for success in the hospitality industry. Episode Transcript Our podcas…
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141 – Hospitality Campus Crawl: Florida International University
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In this inaugural episode of the TMG Hospitality Campus Crawl series, the Suite Spot takes a trip down to Miami to visit the Chaplin School of Hospitality & Tourism Management at Florida International University to meet with the Dean of the School, Dr. Michael Cheng. Host Ryan Embree sits down with Dr. Cheng to discuss the high-ranking academic ins…
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140 – Suite Spot: Spotlight – Salterra Resort & Spa
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The Suite Spot takes a virtual visit to Turks and Caicos in the latest installment of the Spotlight series, which showcases some of the world's most historic and iconic hotel properties. In this episode, viewers get a look at the highly anticipated property, Salterra Resort & Spa, which is set to open its doors in early 2025. The resort's managing …
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139 – 1 Million Social Followers Celebration Episode
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In this celebratory episode, Travel Media Group is celebrating a major milestone! TMG has officially surpassed 1,000,000 social followers created for our hotel social partners! Join Suite Spot host, Ryan Embree, and Chief Technology Officer at TMG, Jason Lee as these two social media experts discuss the incredible achievement and what it means to t…
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138 – TMG Hospitality Trailblazers: Michael Cady
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The latest and greatest TMG Hospitality Trailblazers episode is here! 👏🔥Join Suite Spot host Ryan Embree and the Chief Marketing Officer at Charlestowne Hotels, Michael Cady, as these two hospitality experts cover some exciting and insightful topics for viewers, including: ♻️ Sustainability in the Hotel Industry⚡ The First 100% All-Electric Hotel i…
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137 – TMG Hospitality Trailblazers: Paul Coury
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Chairman and CEO of Coury Hospitality, Paul Coury, is recognized as a TMG Hospitality Trailblazer! Paul joins the Suite Spot to give viewers a look at the Coury Hospitality brand and how it grew from its humble beginnings of one hotel in Tulsa, Oklahoma, to a portfolio that contains the most extensive collection of Autograph Hotels. Paul’s story is…
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136 – Check In with Kevin Carey, Interim President & CEO of the AHLA
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Interim President & CEO of the American Hotel and Lodging Association, Kevin Carey, joins the Suite Spot in the very first episode of Check-In with Kevin Carey!Get the latest news, updates, and information on the hotel industry in this series, and find out what efforts the AHLA is getting involved in to impact hoteliers and hospitality at scale. Fr…
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135 – Suite Spot: Spotlight – The Beatrice Hotel
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The Suite Spot takes travelers to Rhode Island in the latest Spotlight series episode - The Beatrice Hotel! As one of the most iconic and historic hotels in the nation, the general manager for the property, Jennifer Curtin, gives travelers an inside look at why this hotel should be their next destination. From the rich backstory behind the name, th…
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134 – TMG Hospitality Trailblazers: Bonnie Campagnuolo
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Global Brand Head at Embassy Suites by Hilton, Bonnie Campagnuolo, is recognized as a TMG Hospitality Trailblazer as Embassy Suites celebrates its 40th anniversary! This episode gives viewers an inside look at what has made the brand successful over the last 40 years and what is on the horizon for Embassy Suites. Ryan and Bonnie go in depth to high…
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133 – TMG Hospitality Trailblazers: Talene Staab
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Brand Leader of Home2 Suites by Hilton, Talene Staab, is named a TMG Hospitality Trailblazer and joins the Suite Spot to discuss Home2 Suites and the incredible developments taking place for the brand. From designing the hotel to finding new ways to improve the guest experience, this episode covers the key aspects that make the Home2 brand special.…
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132 – Suite Spot: Spotlight – Reverb Downtown Atlanta
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The Suite Spot takes a trip to Atlanta to visit the Reverb Downtown Atlanta by Hard Rock and uncovers how the unique property is one-of-a-kind and gives travelers a rocking guest experience during their hotel stays. From modern amenities like a reverberation room to a rooftop bar that sets your sights on the breathtaking ATL skyline, this episode c…
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131 – Suite Spot: Spotlight – Caribe Royale Orlando
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Managing Director at the Caribe Royale Orlando, Amaury Piedra, checks in to the Suite Spot in our latest Spotlight series episodes to give viewers the 4-1-1 on the $140+ million dollar re-imagination of the resort and what guests can expect from the remarkable expansion and transformation. This episode covers some key digital marketing topics like …
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130 – 2024 Hunter Hotel Investment Conference: Takeaways
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Check out the top 5 takeaways from the 2024 Hunter Hotel Investment Conference and what they mean for hoteliers. Host Ryan Embree gives insight into key topics and conversations from the event for listeners so don't worry if you weren't able to attend or mis.All the must-know details are right at your fingertips. Tune in!Episode TranscriptOur podca…
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129 – State of the Industry with William “Chip” Rogers
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Former CEO and President of the AHLA, Chip Rogers, joins the Suite Spot to discuss the state of the industry and how hoteliers can make 2024 a successful year. This episode is filled with expert advice, industry insights, and trending topics so tune in to get the 411 on what developments are going to impact your hotel business!Episode TranscriptOur…
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128 – TMG Hospitality Trailblazers: Sarah Moss
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The 35th Hunter Hotel Investment Conference is only weeks away, taking place on March 19-21 in Atlanta, Georgia! Join Suite Spot host and TMG Director of Marketing Ryan Embree as he sits down with the Chief of Staff at Hunter Hotel Advisors, Sarah Moss, to discuss the upcoming event and what attendees can look forward to from one of the biggest con…
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127 – Top 5 Guest Sentiment Trends of 2023
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In this episode, Suite Spot host Ryan Embree sits down with TMG Director of Product - Respond & Resolve™, Jackie Avery, to discuss the top 5 guest sentiment trends of 2023. It has become an annual tradition to take a look back each year and analyze which guest sentiment tags were mentioned the most and what aspects of the hotel guest experience res…
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126 – TMG Hospitality Trailblazers: Charles Oswald
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The next episode of TMG Hospitality Trailblazers sees Charles Oswald, President and CEO of Aperture Hotels, taking center stage on the Suite Spot podcast. In this installment, viewers will get a clear breakdown of what makes Aperture Hotels so unique and a one-of-a-kind hotel brand, along with a plethora of information covering some of the most pre…
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125 – 2023 Year in Review with Travel Media Group President, Dana Singer
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In this year-in-review episode, podcast host Ryan Embree has a meaningful conversation with Travel Media Group President, Dana Singer, to go over some of the most significant innovations and milestones that took place in 2023 for TMG and what exciting developments hoteliers can look forward to from TMG in the new year. With hotels and hotel managem…
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124 – Suite Spot: Spotlight – Marriott: Cancun, an All-Inclusive Resort
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The Suite Spot: Spotlight series is back with another one-of-a-kind episode that welcomes special guest, Christopher Calabrese, General Manager & VP of the Marriott Cancun Collection!Podcast host and TMG Marketing Director, Ryan Embree sits down with Christopher to showcase the newly renovated Marriott: Cancun, an All-Inclusive Resort, and what exc…
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123 – State of the Industry with William “Chip” Rogers
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It’s time to catch up on the state of the hotel industry with special guest Chip Rogers, President and CEO of the AHLA! Ryan and Chip have important conversations around some of the most pressing and relevant current events happening in hospitality and give hoteliers key insights into how staying in touch with these developments directly affects yo…
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122 – TMG Hospitality Trailblazers: Oliver Winter
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Join Suite Spot host, Ryan Embree as he welcomes TMG Hospitality Traiblazer, Oliver Winter, to the podcast. Oliver is the founder and CEO of a&o Hostels which is the largest independent hostel chain in Europe! These two discuss the hostel experience, a&o’s commitment to green initiatives and sustainability, and the resurgence of the solo traveler. …
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121 – Suite Spot: Spotlight – SLS South Beach Hotel
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The Suite Spot visits Miami Beach in this episode to talk with Simon Sorpresi of the SLS South Beach Hotel to discuss its addition to the Suite Spot: Spotlight series and how the iconic property stands out from the competition with a unique guest experience, art style, and digital marketing strategy. Tune in to discover why the SLS South Beach is a…
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120 – TMG Announces the Launch of Social Video for Hotels: Instagram Reels & TikTok
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Travel Media Group just launched its latest product innovation to its social media digital solution, Social Video for Hotels: TikTok & Instagram Reels!Tune in to this Suite Spot podcast episode to join TMG Marketing Director & Suite Spot host, Ryan Embree, and Social Media Product Manager, Brian Ross as these two digital marketing specialists share…
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119 – Suite Spot: Spotlight Series – The Chatwal, New York
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Join Suite Spot host and TMG Director of Marketing, Ryan Embree as he talks with the Senior Vice President, Luxury Division, The Unbound Collection by Hyatt, Ashish Verma in our new TMG Spotlight series to give listeners a lavish perspective on hospitality and how the rich history of The Chatwal, New York sets the gold standard for luxury in the ho…
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118 – TMG’s Summer Guest Sentiment Report: Key Takeaways
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Join Suite Spot Host, Ryan Embree, as he and Chief Technology Officer,Jason Lee, break down the insights and data collected in the 2nd edition of our TMG Summer Guest Sentiment Report on the podcast. This episode contains valuable information for hoteliers looking to make better operational and strategic decisions for their hotels as the end of the…
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117 – TMG Hospitality Trailblazers: Daniel Berman
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Our latest and greatest TMG Hospitality Trailblazers episode features the President and CEO of AD1 Global, Daniel Berman!Join Suite Spot host, Ryan Embree, as he and Daniel discuss some very eye-opening hospitality subjects prevailing in the industry and give insights into how hoteliers can effectively navigate the landscape. And so much more!Suite…
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116 – TMG Hospitality Trailblazers: Mauri Berry
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Podcast host Ryan Embree welcomes the newest addition to the TMG Hospitality Trailblazers series, Mauri Berry, Vice President of Marketing & Digital Strategy at Remington Hospitality! During this episode, listeners can expect to learn a plethora of valuable and exciting insights and takeaways that encompass current trends in the hotel industry, suc…
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115 – The Hospitality Show: 5 Key Takeaways
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Join Suite Spot Host, Ryan Embree, as he covers the top 5 takeaways from the inaugural event of The Hospitality Show presented by Questex and the AHLA.Suite Spot Podcast · 115 - The Hospitality Show: 5 Key TakeawaysEpisode TranscriptOur podcast is produced as an audio resource. Transcripts are generated using speech recognition software and human e…
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114 – TMG’s Spring Guest Sentiment Report: Key Takeaways
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Guest sentiment data continues to provide hoteliers with insightful and valuable information that they can harness to position their hotel properties better. By learning what travelers say and feel about their hotel stays during spring, hotels and hotel management companies can better align their digital strategies for the busy summer season. Throu…
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113 – TMG Hospitality Trailblazers: Alexi Khajavi
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Join Suite Spot podcast host, Ryan Embree as he welcomes the President of Questex, Alexi Khajavi, as an official TMG Hospitality Trailblazer!These two hospitality-focused individuals discuss some incredible travel and tourism subjects in this episode, giving viewers great insight into the industry's current state. This episode is full of content fr…
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112 – Responding to Guest Satisfaction Surveys
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In this episode of the Suite Spot Podcast, host and TMG Marketing Director, Ryan Embree and Chief Technology Officer, Jason Lee, tackle how guest satisfaction surveys impact a hotel’s operations and influence overall bookings. From topics such as what questions to ask in a guest satisfaction survey to how they shape your hotel’s bottom line, listen…
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111 – TMG Hospitality Trailblazers: Patrick Pahlke
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Join Suite Spot podcast host and TMG Marketing Director Ryan Embree as he sits down and welcomes a very special guest, the EVP & Chief Commercial Officer of Sage Hospitality Group, Patrick Pahlke, in the latest episode of the TMG Hospitality Trailblazers series! This episode has something for everyone in the hospitality industry, so tune in now!Sui…
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110 – TMG Hospitality Trailblazers: Rob Mangiarelli
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This episode features the one and only President of Atrium Hospitality, Rob Mangiarelli, as he sits down and talks with Suite Spot host, Ryan Embree on all things hospitality. These two experts share incredible knowledge and insights on various topics that give hoteliers valuable information on how to make their mark in the industry.If you’ve been …
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109 – TMG Announces Instagram Reels & Video Content Creation For Hotels
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Join Suite Spot Host and Marketing Director Ryan Embree as he sits down with TMG Chief Technology Officer, Jason Lee, to discuss the new integration of Instagram Reels into the OneView platform. This episode details how hoteliers can use the OneView platform to easily create Instagram Reels and upload them directly to their social media sites with …
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108 – TMG Hospitality Trailblazers: Linda Saron
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Tune in to this insightful episode and join host Ryan Embree as he and Linda give you the 411 on everything OCI Hospitality. This podcast episode includes amazing information and expertise for hoteliers looking to connect with their travelers, increase bookings, and increase revenue. Suite Spot Podcast · 108 - Hospitality Trailblazers: Linda SaronE…
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107 – Top 5 Guest Sentiment Trends of 2022
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Join TMG Marketing Director Ryan Embree and Vice President of Product and Technology Patrick O’Brien on this episode as they analyze and give insight into the top 5 guest sentiment trends of 2022. You will learn about the most talked about topics and how travelers felt towards them so you can adjust your hotel operations for the new year. Suite Spo…
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106 – 2022 Year in Review with Dana Singer
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The final Suite Spot episode of 2022 is here!Sit down with host Ryan Embree and Travel Media Group President Dana Singer as they reflect on the progress TMG has made over the past year and relish the amazing achievements it brought with it. From exciting innovations like Social 2.0 and TMG Translations, to the 1 million reviews responded to milesto…
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105 – TMG Hospitality Trailblazers: Richard Alberigo
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Join host Ryan Embree as he sits down with Hospitality Trailblazer Richard Alberigo, President & CEO of Alberigo Hotel Management.These two hospitality experts outline 2023 travel trends and traveler behavior, the true meaning of hospitality, exciting developments at Alberigo Hotel Management, and so much more.Suite Spot Podcast · 105 - TMG Hospita…
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104 – TMG Hospitality Trailblazers: Thomas Magnuson
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*DISCLAIMER* Thank you for listening to the Suite Spot. During episode 104, you will hear slight audio distortion due to a disrupted signal connection at the time of recording. We apologize in advance and hope you enjoy the episode. Host and Marketing Director Ryan Embree and Tom Magnuson of Magnuson Hotels take time to reflect on and analyze the p…
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103 – TMG Hospitality Trailblazers: Pete Sams
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Travel Media Group’s Hospitality Trailblazers podcast series is going full speed ahead! Marketing Director and Host of the Suite Spot Ryan Embree sits down with a very special guest, Chief Operating Officer of Davidson Hospitality Group, Pete Sams! In this episode, Pete really gives a breath of fresh air to the hospitality industry and provides a b…
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102 – TMG Hospitality Trailblazers: Mark Williams
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The first installment of Hospitality Trailblazers on the Suite Spot podcast with Marketing Director/Host Ryan Embree, featuring President of Coakley & Williams and SVP of Business Development at Hotel Equities, Mark Williams!These two discuss everything from the origin story of Coakley & Williams, navigating the new landscape of the hospitality ind…
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101 – Introducing TMG Translations: Multi-Language Review Response
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Join Suite Spot host Ryan Embree and Chief Technology Officer Jason Lee, as they announce the official launch of TMG OneView multi-language translation! With this new function, hoteliers who partner with Travel Media Group will have instant access to its brand-new capabilities such as translating online guest reviews into various languages, respond…
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