Cleaning Business Life, is a weekly podcast co-hosted by Shannon Miller, founder of Klean Freaks University, and Jamie Runco, CEO of Above All Cleaning Company, based in Northern California. This podcast is dedicated to helping cleaning business owners at every stage, from startup to scaling to 7 figures. Whether you're a new entrepreneur or an established business owner, you'll discover proven strategies, systems, and methods that will help you streamline operations, increase profitability, ...
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CBL Episode #97-Bed Bug Battles and Cleaning Business Success
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Send us a text What happens when a simple summer camp trip turns into a nightmare for a family and a cleaning business? Join us as we recount Sarah's harrowing tale of a bed bug infestation that not only disrupted her home but created a ripple effect in her professional life. This episode is packed with essential knowledge to help you recognize, ma…
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CBL Episode #96 We were shocked when we saw this post...What & Why you need to supply for your W-2's
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Send us a text Could a simple pair of gloves be your business's best defense against costly fines and legal troubles? Explore the critical importance of providing proper personal protective equipment (PPE) for cleaning techs with us, Shannon Miller, and my co-host, Jamie Runco. We dive into the essential responsibilities of ensuring your team is eq…
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CBL Episode 95: The Chris Schwab-INTERVIEW-What is Japanese Osoji, Remote Business Models, and more...
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Send us a text 🌟 Discover the heart of Japanese cleaning rituals with Chris Schwab! 🌟 In this episode, we dive into the cultural richness of Osoji—a cherished Japanese tradition of deep cleaning and renewal for the New Year. Chris brings invaluable insights from Japan, weaving a narrative that takes us from the time of shoguns to the modern tidying…
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CBL EPISODE #93 I got punched, why you need a code of conduct policy.
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Send us a text Could you imagine being physically assaulted by a client while trying to provide a service? That's exactly what happened to me, Shannon Miller, and in this gripping episode, I lay bare the harrowing details of that day. Joined by my co-host, Jamie Runco, we plunge into the critical importance of establishing a code of conduct and set…
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CBL-EPISODE #93 Unlocking 2025: Goals, Mentorship, and Community for Cleaning Business Success with Jamie Runco
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Send us a text Unlock the secrets to skyrocketing your cleaning business in 2025 with insights from industry pioneer Jamie Renko of Above All Cleaning Company. Discover Jamie's ambitious goals for the new year, including expanding her service area and boosting her workforce. We promise to equip you with the mindset and systems needed to turn aspira…
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CBL Episode #92- GOALS 2025-Unlocking Seven-Figure Success: Strategic Growth and Empowerment in the Cleaning Industry with Jamie Renko
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Send us a text Unlock the secrets to achieving your business goals in 2025 with insights from Jamie Renko, the dynamic co-host and owner of Above All Cleaning Company. Wondering how to hit the seven-figure mark or expand your client base effectively? You'll learn the strategic systems and teamwork approaches that have allowed Jamie to grow her serv…
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CBL Episode #91 How to get your clients to sign a service agreement!
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Send us a text Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. Wit…
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CBL Episode #90 How to Professionally Fire a Client: Learning Clear Boundaries, and Lessons from the Cleaning Industry
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Send us a text Ever wondered how to gracefully end a client relationship without burning bridges? Tune into this episode where we promise to unlock the secrets to managing these tricky situations with poise and professionalism. Through colorful anecdotes and vivid metaphors, we tackle the art of identifying red flags and understanding the tell-tale…
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CBL Episode #89 Avoiding Costly False Alarms: Essential Security Strategies for Your Cleaning Business with Jamie
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Send us a text Have you ever faced the stress of a false alarm or the financial hit from emergency response fees? Discover essential practices to safeguard your cleaning business from these costly pitfalls. Jamie and I dive deep into alarm compliance, sharing personal stories and practical advice. From hefty fines to anxiety-prone employees, we spo…
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CBL Episode #88: Mastering Virtual Walkthroughs for Cleaning Bids
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Send us a text Ever wondered how you can ensure accurate cleaning bids without ever stepping foot on the property? Discover the game-changing virtual walkthrough techniques that can transform your cleaning business! Join host Shani Miller and her co-host JB Runco from Above All Cleaning in Northern California as they share their expertise on utiliz…
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CBL Episode #87-How to Get Five-Star Reviews: Proven Strategies for Elevating Your Cleaning Business' Reputation with Jamie Runco
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Send us a text Ever wondered how top cleaning businesses consistently score five-star reviews? Join us on "Cleaning Business Life" as Shannon Miller and Jamie Runco reveal proven strategies to elevate your business’s reputation. Discover how to seamlessly integrate low-tech methods like review requests in welcome packs and high-tech solutions such …
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CBL Episode #86 - Black Friday Bonanza-Turbocharging your 4th Quarter Sales: With Jamie Runco
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Send us a text Ready to turbocharge your cleaning business's fourth-quarter sales? Join Shannon Miller as she chats with Jamie Runco of Above All Cleaning in Northern California about the game-changing Black Friday Bonanza. You'll uncover the secrets to early planning, gift card sales, and the innovative strategy of offering a full year of house cl…
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CBL Episode #85-Revolutionize Your Marketing: Social Media Strategies for Cleaners/Cleaning Business Owners
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Send us a text Ready to revolutionize your cleaning business through cutting-edge social media strategies? Join Jamie Runco and me, Shannon Miller, as we unlock the secrets to mastering social media marketing tailored specifically for cleaning services. From overcoming the hurdles of managing multiple Facebook pages to tapping into Pinterest’s mass…
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CBL Episode #84 Marketing 101-"Unlocking Growth Through Proven Cleaning Business Strategies"
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Send us a text Ever wondered how to turn your small cleaning business into a thriving enterprise? Look no further. This episode promises to arm you with proven marketing strategies specifically designed for cleaning businesses. We kick off by unveiling how a simple Facebook business profile and powerful before-and-after photos can revolutionize you…
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CBL EPISODE #83-Dealing with Illegal Finds inside Clients' Homes: Navigating Drugs, Firearms, and Risky Clean-ups
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Send us a text Have you ever wondered how cleaning professionals handle the discovery of illegal items in clients' homes? Jamie Runco of Above All Cleaning Services joins us to unravel her experiences—from stumbling upon drug paraphernalia and large sums of cash to encountering firearms. Jamie shares her invaluable insights on managing these tricky…
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CBL Episode # 82-Balancing Business and Leisure: Running a Thriving Cleaning Service while on VACATION! With Jamie Runco
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Send us a text Ever wondered how you could run a thriving cleaning business and still enjoy a well-deserved vacation? Join us as Shannon Miller hosts a conversation with Jamie Runco from All Above Cleaning Services, who shares her insider tips on achieving this elusive balance. You'll discover the magic of delegating tasks, training your lead techs…
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CBL Episode #81: Fan Mail Questions: The Hidden Traps of 1099 Compliance and NEW FTC Rulings for Your Cleaning Business
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Send us a text Can you imagine the chaos of misclassifying your 1099 contractors as employees? Tune in to our latest episode, where Shannon Miller and Jamie Runco from Above All Cleaning in Northern California expose the hidden traps in 1099 compliance and FTC rulings within the cleaning industry. Learn from real-life scenarios that underline the n…
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CBL- EPISODE #80 Your Non 4 Profit Marketing Strategy for your Cleaning Business
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Send us a text What if you could transform your cleaning business by giving back to your community? Join Shannon Miller and special guest Jamie Rumco, the owner and president of Above All Cleaning, as she shares her inspiring initiatives like offering free cleanings to the elderly and those in unique circumstances. Discover how Jamie’s heartfelt ap…
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CBL-Episode #79 GET PAID..Have you ever been left un-paid for a job you completed? Get some of our strategies with Jamie Runco
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Send us a text Ever been left unpaid for a job you completed? Learn the secrets to safeguarding your cleaning business from financial instability with me, Shanon Miller, and my guest Jamie Runco from Above All Cleaning Services. We dive into personal experiences and practical strategies that will keep your business afloat, from using a CRM system a…
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CBL Episode #78-The Wells Fargo Incident-What should happen if someone is found dead inside the Building your Company Cleans? Are your Clean Tech's prepared?
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Send us a text Ever wondered how safety protocols can truly make a difference in the cleaning industry? In this episode of Cleaning Business Life, Jamie Runco from Above All Cleaning shares the innovative measures she’s put in place to safeguard her team. From leveraging the Life360 app and Jobber CRM for real-time tracking to ensuring efficient em…
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CBL Episode#77-Avoiding Disaster: Can you make a 1099's Sign a Non-Compete for Your Cleaning Business?
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Send us a text What are the true costs of misclassifying employees as independent contractors? Join Shannon Miller and Jamie Runco from Above All Cleaning in Northern California as they break down the nightmare scenarios that can arise from 1099 misclassification. From staggering fines starting at $10,000 to the risk of going bankrupt, they share t…
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CBL Episode #76- Are you BOOT-STRAPING Your Cleaning Business? Strategic Hiring, Employee Appreciation, and Networking for Growth
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Send us a text Ever wondered if you should hire staff even when business is slow? Join us for an enlightening conversation with Jamie Runco of All Above Cleaning, who shares her transformation from solo cleaner to thriving business owner. Jamie's personal journey provides invaluable insights into bootstrapping your business, recognizing market dema…
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CBL Episode #75-Which is better, buying clients or gifting clients?
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Send us a text What if acquiring cleaning clients from other businesses could either skyrocket your success or become your biggest regret? Join me, Shannon Miller, as I share both triumphant and cautionary tales from my own experience. In this episode, you'll uncover the secrets to understanding pricing disparities, the vital role of Non-Disclosure…
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CBL Episode #74 - Stop Cleaning 3000 Sq Ft Homes for Just $150!
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Send us a text Ever wondered why you’re not getting paid what you deserve for cleaning large homes? Shannon Miller shares her personal experiences and unpacks the mindset of homeowners who are more concerned with penny-pinching than fair compensation. From navigating tricky client interactions to the necessity of charging for those extra services, …
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CBL Episode #73 - Staying Fit While Cleaning: Stretching, Posture, and Health Tips from Experts Kimberly Gonzalez and Shannon Miller
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Send us a text Kimberly's dog is about to welcome a litter of puppies, and that's just the beginning of our lively discussion on staying healthy while keeping homes spotless! Join Kimberly Gonzalez and me, Shannon Miller, on this episode of Cleaning Business Life as we share our personal stories and expert tips on how to maintain your physical well…
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CBL Episode 72#: Who let the Dogs Out?? Ensuring Pet Safety for your Cleaning Techs!
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Send us a text Ever wondered how to keep your furry friends safe while running a cleaning business? In this episode of Cleaning Business Life, I, Shannon Miller, and my co-host Kimberly Gonzalez share our stories and expert tips on managing pet safety during cleaning sessions. From my dog Max, when I used to carry him around inside my mail bag insi…
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CBL Episode #71-The Power of No: Establishing Boundaries and Prioritizing Self-Care in Your Cleaning Business
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Send us a text Ever felt the overwhelming pressure to say yes to every request, only to find yourself on the brink of burnout? Shannon and I share our personal journeys of learning to say no, a skill that's especially challenging for women often expected to be caregivers and people-pleasers. We'll share strategies for setting boundaries in both bus…
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CBL Episode #70 Are you wearing TOO Many Hats????
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Send us a text Running a cleaning business can feel like juggling flaming torches—overwhelming and precarious. Shannon Miller and Kimberly Gonzalez share how recognizing the signs of burnout saved their sanity and business. From grappling with finances to managing social media, they reveal the critical moments when they realized it was time to dele…
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CBL Episode # 69 In Person Marketing: Boosting Your Brand with Unforgettable Booth Strategies for your Cleaning Business
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Send us a text Ever wondered how to make your booth the star attraction at any event? Join Shannon Miller and Kimberly Gonzalez on "Cleaning Business Life" as they share their foolproof strategies for planning an unforgettable booth setup. Discover how to set clear goals, from generating leads to boosting brand awareness, and why researching events…
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CBL Episode # 68 Effective Training Techniques 4 UR Cleaning Tech's
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Send us a text Ever wondered if you’re misclassifying your employees and risking huge penalties? In this episode, let's pull back the curtain on hiring practices and all the intricacies that come with it. From weighing the benefits and drawbacks of W-2 employees versus 1099 contractors, to the essential steps for keeping accurate records and polici…
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CBL EPISODE #67 Guest-Dan Young-AI Superstar
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Send us a text Unlock the immense potential of artificial intelligence in your cleaning business with insights from AI entrepreneur Dan Young. Discover how AI can revolutionize your social media content creation, making it consistent, engaging, and cost-effective. Dan shares his personal journey and draws captivating parallels between AI's evolutio…
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CBL Episode #66 Fear VS Growth for your Cleaning Business
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Send us a text Ever wondered how to fearlessly grow your cleaning business while maintaining your sanity? Get ready for a deep dive into the world of business expansion with personal tales and actionable strategies. We start off by reminiscing about our favorite summer vacations, from roughing it in the wilderness to indulging in luxury hotel stays…
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CBL Episode #65 Cleaning Tech Training...Elevating Your Cleaning Team: Expert Training, SOPs, and Staff Recognition Strategies
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Send us a text Ever wondered how to turn your cleaning staff into a highly effective team? Discover the secrets behind creating a powerhouse workforce with insights from the restaurant industry and the expertise of Kimberly Gonzalez. This episode of Cleaning Business Life promises to equip you with the tools needed to develop a consistent and compr…
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CBL Episode #64 Networking Mastery: Brewing Success in the Cleaning Business Networking
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Send us a text Ever wondered how a firm handshake and a shared cup of coffee could revolutionize your cleaning business? Join Kimberly Gonzalez and me as we unravel the art of networking, a skill that can transform your professional landscape. We're not just talking about swapping business cards but forming in-person connections that forge the path…
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CBL Episode #63-What are Production Rates for your Cleaning Business?
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Send us a text Unlock the secrets of crafting the perfect pricing strategy for your cleaning business as we dive into the world of production rates. Ever wondered how to give your business that silent raise? You'll learn exactly that as we dissect the standard rates for maintenance and move-out cleanings and reveal how increased efficiency can boos…
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CBL #Episode #62-Part 2 of Celebrating 1 Year Milestones: Strategies for Success and the Power of Reflection in Our First Year Anniversary
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Send us a text Have you ever clinked a glass to your own success? We're toasting to our podcast's first anniversary, and what a journey it's been! From our debut episode on kickstarting a cleaning company to hitting monumental download milestones, we've weathered the storms and celebrated the sunny days of entrepreneurship. Join us for a trip down …
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CBL Episode #61 Part 1-Celebrating Milestones and Mastering Goals: A Year of Growth in the Cleaning Business
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Send us a text We're popping the champagne and slicing the cake for our podcast's one-year anniversary! Imagine transforming your whimsical dreams into solid goals – that's what we've done this past year, and we're here to guide you through doing the same. From reflecting on the humble beginnings of a cleaning company to the grandeur of achieving a…
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CBL Episode #60 Mastering Operational Efficiency: Unlocking the Secrets to a Well-Oiled Cleaning Business
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Send us a text Join us on a riveting journey through the maze of business organization, where we reveal the secrets to running a seamless operation. Imagine a world where staff changes don't send your business into chaos, drawing inspiration from McDonald's legendary systems. We dive into the meat of the matter, discussing the art of interchangeabl…
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CBL Episode # 59 Eco-Conscious Cleaning: Cultivating a Green Business & Embracing Natural Solutions
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Send us a text Ever struggled with a sneeze attack after spritzing your kitchen cleaner? Or worried about the footprints your home maintenance leaves on the planet? Then this is the episode you've been waiting for. Join us as we recount our own skirmishes with chemical sensitivities and share the genesis behind our commitment to an eco-conscious cl…
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Episode #58 - Transforming Passion into a Thriving Cleaning Biz: An Inside Look with Fresno's Natalie from Peak Cleaning
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Send us a text When passion and purpose collide, extraordinary things can happen. Just ask Natalie from Peak Cleaning, who transformed her love for helping others into a thriving business right here in Fresno, California. Her journey isn't just about sparkling countertops and streak-free windows—it's about impacting lives, from her clients to her s…
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Episode #57 - Safeguarding (Preventing) Your Cleaning Business from Client Poaching: Strategies and Communication Tips for Cleaning Entrepreneurs
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Send us a text Have you ever felt the sting of your hard-earned clients being snatched away by the very staff you trained? This week on Cleaning Business Life, Kimberly Gonzalez and I tackle the all-too-common hazard of client poaching and arm you with strategies to fortify your operations. We discuss the importance of sturdy policies like finder's…
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Episode #56 - How to prevent Cleaning Tech's from purging your clients
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Send us a text Pop the champagne and gather 'round as Cleaning Business Life hits a momentous milestone with our 56th episode—a celebration of one year sharing the nitty-gritty of running a cleaning business. Yet amidst the festivities, we take a hard look at the darker side of our industry: the betrayal of employees poaching clients. I'll open up …
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Episode #55 - Costly Slip-The Importance of Liability Insurance with your Cleaning Business
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Send us a text Have you ever wondered what happens when a simple cleaning job goes disastrously wrong? Picture this: a beautiful chandelier crashing to the ground, leading to a staggering $45,000 claim. Join me, alongside the insightful Kimberly Gonzalez, as we unravel the world of liability insurance and the often overlooked, yet vital role it pla…
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Episode #54 - Maximizing Monthly Cleanings: Strategies for a More Profitable Schedule & Setting Boundaries in House Cleaning Biz
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Send us a text Ever felt like you're spinning your wheels with monthly cleaning gigs that just don't pay off? Join me and my industry comrade, Kimberly Gonzalez, as we peel back the layers on how to transform these appointments into the golden slots of your schedule! We're talking hard-won wisdom on pricing strategies that keep the lights on and th…
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Episode #53 - Hilarious Cleaning Mix-Ups, What happens when your cleaning tech cleans the wrong home???
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Send us a text Ever waltzed into the wrong party and realized you're not the only one dancing off-beat? Join Kimberly Gonzalez and I (Shannon Miller) , as we share some side-splitting stories about cleaning crews with all the right moves but the wrong houses! From sparkling clean surprises for unsuspecting homeowners to the bewildering quandaries f…
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Episode #52 - Macen Krauter-Navigating Financial Waters in the Cleaning Biz: Bookkeeping Insights & Finding Your Money Pro
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Send us a text Have you ever confused bookkeeping with the complexities of a CPA's duties? We've all been there, and this episode is your lifesaver, especially if you're navigating the financial tides of the cleaning industry. With tax season lurking just around the corner, I recount the breath of relief I drew upon when I hired a bookkeeper, and w…
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Episode #51 - What kind of Cleaning Team do I need?
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Send us a text Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? Are you co…
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Episode #50 - Price Increase for your Cleaning Business
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Send us a text Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? Are you co…
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Episode #49 - Juggling your personal and work life with your Cleaning Business
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Send us a text Learn essential time management strategies for cleaning business owners. Discover the benefits of time blocking and how it can help you stay organized and productive. Get expert tips to streamline your cleaning business and boost efficiency. Questions? Feel free to reach out! Shannon Miller: cleaningbusinesslife@gmail.com Join my FB …
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Episode #48 - Dealing with Difficult Clients
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Send us a text Learn effective strategies for dealing with difficult clients in your cleaning business. Discover how to handle clients who expect discounts or extras, as well as those who are rude or demanding. Get valuable tips on setting boundaries and maintaining professionalism in challenging situations. To read blog post about this topic click…
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