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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Super Duty Tough Work Podcast explicit
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Conteúdo fornecido por Super Duty Tough Work. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Super Duty Tough Work ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Created by underground hip-hop artist Blueprint, Super Duty Tough Work is the most infamous podcast on planet earth, focusing on hip-hop culture, personal-development, and humor. The results are comical, educational, and inspiring. No shuckin', no jivin', and no bulls#@t.
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347 episódios
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Conteúdo fornecido por Super Duty Tough Work. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Super Duty Tough Work ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Created by underground hip-hop artist Blueprint, Super Duty Tough Work is the most infamous podcast on planet earth, focusing on hip-hop culture, personal-development, and humor. The results are comical, educational, and inspiring. No shuckin', no jivin', and no bulls#@t.
…
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347 episódios
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Super Duty Tough Work Podcast

1 348: Mental Health in the Music Industry 59:52
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A recent study that was released that examined the suicide rates among all professions, and found that people working in the music industry had some of the highest rates. In this episode, Blueprint and Illogic break down the report and take a deep dive into the issue of mental health in the music industry. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

1 347: New Beginnings featuring Brother Ali 2:34:28
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This week we sit down with long-time friend of the show and dope MC, Brother Ali. In this week's episode, Blueprint and Brother Ali have an open honest conversation about Brother Ali's decision to depart from Rhymesayers and how he went about building his team to help him release his own music and the hard lessons he's learned along the way. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

One of the most important relationships an artist has is with their producer, yet the current trend in the music industry is to always work with multiple producers on a project. In this episode, Blueprint and Illogic break down why it's so important for an artist to have a produce they can trust in their corner and how to build and maintain that trust. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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1 345: Art School At Age 40 with Southside Frank 48:58
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Is it ever too late to pursue a career in the arts? In this week's episode, Blueprint interviews his friend, former rhyme partner, and illustrator Southside Frank what it was like being in art school at 40 years old. The two friends and collaborators break down what went into his decision, how his life has changed since graduating, and his advice for anyone else thinking about doing it. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

When people hear hit songs like "Not Like Us" by Kendrick Lamar, they don't really think about what went on behind-the-scenes to make it happen. In this episode, Blueprint and Illogic break down an interview with the songs producer, DJ Mustard, where he reveals how being consistent with his output and humble in his approach were the keys to getting the opportunity that changed his career trajectory. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

1 343: How Rapper LaRussel Changed His Public Perception 55:05
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Many artists complain about not getting the opportunities they think they deserve, but don't understand the role that public perception plays in this or how to change it. Simply put, the people around them don't see them as they see themselves. In this episode, we do a case study on bay area rapper LaRussel and break how he was able to change how people view him and create opportunities for himself. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

Instead of doing our normal New Years episode where we look forward, we decided to pause for a second and talk about the goals we accomplished in 2024. We also play calls from listeners about their biggest wins of 2024. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Super Duty Tough Work Podcast

Blueprint returns to the United States after his month long excursion to Southeast Asia to talk about his adventures and answer fan questions about it. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Super Duty Tough Work Podcast

With Blueprint's Southeast Asia tour in full-swing, we figured it would be a good time to discuss how the tour came together and how he was able to tour in a place most artists rarely go. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Super Duty Tough Work Podcast

Although make money from your art is one of the best feelings in the world, along the way you will realize that you have probably missed out on just as much as you have made for various reasons. In this episode, Blueprint and Illogic break down the top reasons artists miss out money and give the solutions for each. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

As artists, coming up with great ideas is fairly common. But why is it that so few of the ideas we come up with get executed? In this episode, Blueprint and Illogic break down why so many great creative ideas never come to fruition. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Super Duty Tough Work Podcast

While have a twenty year career in the music industry is a blessing, it's not without its drawbacks. One of those is the constant changing of technology and how that impacts your ability to store and archive your oldest material. In this episode, Blueprint and Illogic break down the challenges of keeping their catalog intact and give advice for artists who may want to avoid some of the problems they're dealing with. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

In this week's episode, Blueprint and Illogic review brand new albums from Shrapknel, Common & Pete Rock, Slum Village, and Ghostface Killah. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Super Duty Tough Work Podcast

While many artists tell themselves that being involved in art after the age of 40 doesn't make sense because believe they can never make a living from it, there are many studies suggesting that it is actually worth it whether you make money or not. In this episode, we discuss the physical, mental, and social benefits of being involved in art as you get older. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Super Duty Tough Work Podcast

Earlier this month, Redman and Method Man made news by saying this would be their last time playing the Hot 97 Summer fest because they felt the generation gap was too wide. While some younger fans were offended by their comments, other older hip-hop fans understood what they meant. In this episode, Blueprint and Illogic break down what went wrong and why it's little more complicated than it seems. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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