The Nolan Show podcast

#Tech #Northern Ireland #Audioboom #Podcasting #Nolan

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

The Nolan Show

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Welcome to the Stephen Nolan Audio channel. BBC Radio Ulster, BBC Radio 5 Live and BBC One. Stephen will use this to communicate personally with you and you will also find key audio from his radio and tv shows. To contact the show: nolan@bbc.co.uk Stephen direct: stephen.nolan@bbc.co.uk Twitter: @stephennolan

8607 episódios

The Nolan Show

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updated há 5 anos

Home de séries•Feed

8607 episódios

#Tech #Northern Ireland #Audioboom #Podcasting #Nolan

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The Nolan Show

1
PSNI launches new recruitment campaign - but will it attract more Catholic officers? Is it time to reintroduce 50/50 recruitment? 24:26

há 5 years24:26

24:26

The PSNI has launched a new recruitment campaign today. It comes amid ongoing concerns over its ability to increase numbers of Catholic officers. But could a return to 50-50 recruitment be the answer? The Justice Minister Naomi Long says she's willing to consider it. Stephen spoke to Naomi Long, SDLP MLA Dolores Kelly and DUP MLA Mervyn Storey.…

The Nolan Show

1
Should we ban all advertising for gambling on TV and online? 14:39

há 5 years14:39

14:39

Should we ban all advertising for gambling on TV and online? That's the call from some MPs who are backing a Commons motion urging the Government to act. In December 2018 - some of the biggest gambling companies voluntarily agreed to a "whistle-to-whistle" television advertising ban. But is it time to step it up and remove all betting ads from TV and online? And what about football shirts? Stephen heard from caller Lee - who told him about his own battle with gambling addiction - and we got the views of Luke Gittos from Spiked and commentator Fionola Meredith.…

The Nolan Show

1
Return Belfast Zoo's animals to their natural habitats within 5 years - that's the call from Sinn Fein as they claim attraction costs ratepayers £2.5 million per year 39:23

há 5 years39:23

39:23

Last night Sinn Fein's council motion on the future of Belfast Zoo was referred to the a council sub-committee for consideration. Currently the council subsidises the zoo at a cost of £2.5m each year and Sinn Fein councillor Conor Maskey has called for the site to be transformed into a "world class visitor attraction" which would not include what he describes as the 'wrong' and 'unethical' practice of displaying caged animals. What should be the future of the zoo? Stephen spoke to Sinn Fein councillor Conor Maskey, Alliance Party councillor Nuala McAllister, travel writer and commentator Tim Hedgley and animal rights campaigner Daniel Barclay.…

The Nolan Show

1
Animal rights group calls for ban on the word ‘pet’ to describe animals 22:49

há 5 years22:49

22:49

Over the weekend Stephen heard from the boss of a prominent animal rights group who said we should stop calling our pets - 'pets'. Ingrid Newkirk who runs PETA (People for the Ethical Treatment of Animals) says the term 'pet' is derogatory because it makes living things sound like a 'commodity' or 'decoration'... They aren't, she says. "something which allows you to go out for a walk'. They say it's all to do with something called speciesism. I spoke to freelance journalist and broadcaster Angela Epstein and Dr Corey Wrenn a lecturer in sociology at the University of Kent.…

The Nolan Show

1
Should parking in hospitals be free? 7:51

há 5 years7:51

7:51

It's been revealed that Northern Ireland's health trusts have made over £15.5m from hospital car parking charges in the last three years. And get this - more than £2.8m of that income came from charging staff to park their vehicles. Add to that - some Trusts are even clamping people who don't comply. The only trusts not to charge their employees - were the Northern and Western. Should parking in our hospitals - be free? Stephen spoke with Alliance Party Health Spokesperson, Paula Bradshaw and commentator and former MP Lembit Opik.…

The Nolan Show

1
The UK has officially left the EU. Is it something to celebrate for unionists in NI? 13:59

há 5 years13:59

13:59

The moment the UK left the EU has come and gone with some Unionist celebrating outside the gates of Stormont. But what were they celebrating? A small step towards Irish Unity, according to the News Letter's deputy editor Ben Lowry. He spoke with Stephen as did South Down MLA Jim Wells, who helped to organise the event.…

The Nolan Show

1
Survey claims a high number of Belfast shop workers oppose extended Sunday opening hours 9:11

há 5 years9:11

9:11

Almost 92% of Belfast shopworkers do not want longer opening hours on a Sunday. Tha'ts according to a new survey carried out by the shopworkers' union USDAW. A consultation on the issue carried out by Belfast City Council has recently closed, but what do you think? Do you want to be able to shop for longer on a Sunday? Stephen spoke to Peter Lynas from the Evangelical Alliance and commentator Tim Hedgley…

The Nolan Show

1
Sinn Féin call on church leaders & civic society to put pressure on the British government for more cash for Stormont 23:04

há 5 years23:04

23:04

Sinn Fein have called for support from church leaders and civic society in asking the British Government for more money But the question is - why are they asking for money after they signed up to the Stormont deal last month? Is it a sensible call? Or does it smack of desperation? And who is going to listen to them now that the Executive is up and running? What do you make of that? And perhaps more importantly - what would the English taxpayer make of that? Stephen spoke with Commentator Andre Walker, Ben Lowry of the Newsleter and NI Labour member Phil Kelly.…

The Nolan Show

1
MOT fiasco rumbles on. Will the authorities give any leeway to those affected? 6:20

há 5 years6:20

6:20

The Nolan Show has been trying to get some clarity around many of the issues arising from the MOT fiasco in Northern Ireland. There has been some confusion about untaxed four year old vehicles, and whether any leeway would be given to them by authorities. Joining us this morning to clear up any confusion from a policing perspective was Inspector Rosie Leech from the PSNI's Road Policing Branch.…

The Nolan Show

1
“We absolutely accept the accountability in governance that sits with us” - Nikki Patterson, South Eastern Trust 20:08

há 5 years20:08

20:08

“We absolutely accept the accountability in governance that sits with us”. Nikki Patterson – Director of Nursing and Older People’s Services at South Eastern Trust on Commissioner for Older People report

The Nolan Show

1
Irish comedies go to war at #NTAs as Mrs Brown's Boys beats Derry Girls for Best Comedy 10:46

há 5 years10:46

10:46

Some shock at the National Television Awards last night as Mrs Browns Boys bagged the award for 'Best Comedy'beating the likes of the hugely popular Derry Girls, and Golden Globe winner Fleabag. Were the others robbed? Stephen heard from commentator and Mrs Brown fan, Niamh Horan and commentator Andrea McVeigh.…

The Nolan Show

1
Are emission zone charges needed to make Belfast environmentally friendly? 14:12

há 5 years14:12

14:12

Charge car and van drivers to use new 'Ultra Low Emission Zones' in Belfast city centre. Or ban the use of wood burning stoves and coal fires in centre parts of the city? Just some suggestions from 'Centre for Cities' - a Research and Policy Charity. It follows publication of their new study - linking more than 1 in 24 deaths in Belfast to pollution. It puts Belfast 3rd worse offender in the UK, behind London and Cardiff. How do you feel about emission zone charges? Or being told not to light your fire? Stephen got the views of Mal O'Hara from the Green Party NI and Arthur Acheson, an architect and planner.…

The Nolan Show

1
MOT fiasco as all tests in NI cancelled 26:09

há 5 years26:09

26:09

All MOT tests for cars and light vehicles in Northern Ireland have been cancelled. What a fiasco. If you have a car that is needing an MOT for the first time - you do not know when you will be seen. The Chief Executive of the Driver and Vehicle Agency says he doesn't know how many people needing their MOT for first time will be affected. Stephen spoke to Chief Executive of the Driver and Vehicle Agency Paul Duffy.…

The Nolan Show

1
Infrastructure Minister Nichola Mallon confirms drivers affected by MOT cancellations to get temporary exemptions 24:56

há 5 years24:56

24:56

Temporary MOT exemption for drivers whose tests have been cancelled comes in to place this morning. It applies to motorists whose MOTs have expired, or are soon to expire. The DVA is inspecting MOT test centres after signs of cracking were discovered in 48 of 55 lifts, disrupting hundreds of tests.

The Nolan Show

1
Colum Eastwood in tribute to former party colleague Seamus Mallon 17:04

há 5 years17:04