Postlight podcast

36:27

Not many artists actually hail from Tennessee, but the scenic valleys and rolling hills of The Volunteer State are part of Dustin Lynch’s DNA. In this episode of On the Bus, Country Thunder CEO Troy Vollhoffer sits down with Dustin to discuss his journey from playing fraternity parties and weddings across the southeast to being the first country artist with a club residency at the Wynn in Las Vegas. Plus, stick around for our new segment, Thunder Strike, where Troy features upcoming festival performer Riley Green’s hit song “Damn Good Day to Leave” to give you a taste of what’s to come at Country Thunder in 2025.…

Postlight Podcast

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Industry veterans Gina Trapani and Chris LoSacco chat with their friends and team about technology, business, and leadership. Decades of experience inform their insightful discussions about what digital transformation really means. Created by Postlight, the digital strategy, product, design, and engineering firm they lead in New York City.

359 episódios

#Tech #Track Changes

Postlight Podcast

updated há 2 anos

Home de séries•Feed

359 episódios

#Tech #Track Changes

Todos os episódios

Postlight Podcast

1
Launching Launch by NTT DATA: On an Exciting New Chapter 36:04

há 2 years36:04

36:04

Exciting changes have arrived at Postlight, officially now Launch by NTT DATA! This week Chris and Gina are joined by Mark Orttung, President of Launch, as he shares how Launch brought together the best digital companies around and his own journey to leading the company. They discuss Postlight’s unique fit in the new firm and look towards an exciting future of strategizing, shipping, and scaling provocative digital experiences.…

Postlight Podcast

1
From the Archive: On Speed as a Feature 23:50

há 2 years23:50

23:50

Pop quiz: What feature only makes it onto the feature list when it’s too late? In this archived episode, Chris and Gina chat about why speed should always be top of mind when developing a digital platform. They discuss how things can slow over time and share tips on how to build for speed. From database indexes to better search, they share how to make your platform speedy for everyone, no matter the bandwidth.…

Postlight Podcast

1
From the Archive: On Leadership Metaphors 21:11

há 2 years21:11

21:11

What’s a good metaphor for running a business not about sports or war? Gina asked this question on Twitter some months back and got an overwhelming response. In this archived episode, Gina and Chris share the best answers that came out of this question. They explore gentler business metaphors like tending to a garden, playing in a band, or swinging through a forest.…

Postlight Podcast

1
From the Archive: Shipping Earlier With Less 26:58

há 2 years26:58

26:58

Self-imposed deadlines are critical. They make sure that expectations are clear and met. But how do you set realistic deadlines? How do you deal with dependencies and unknown unknowns? What happens if something unforeseen pops up? In this episode from the archives, Chris and Gina share tips on how to set deadlines that keep a project moving and work for both the client and the team.…

Postlight Podcast

1
From the Archive: Taking a Break From Business Thrash 32:06

há 2 years32:06

32:06

Taking a vacation can feel like a luxury, but it shouldn’t be. In this episode from the archives, Chris and Gina make the case for taking time away. Not only is vacation important to unwind and de-stress, but it can also help recenter on the “why.” It turns out that letting your brain disconnect from daily minutia can benefit both you and your work.…

Postlight Podcast

1
From the Archives: On the Stages of the Product Life Cycle 28:42

há 2 years28:42

28:42

Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the archives. We’ll have some big announcements for you soon, so stay tuned! “Move fast and break things” is a common phrase in tech, but is that the right way to go about product development? In this episode from the archives, Chris and Gina share their thoughts on when it’s okay to move fast during the product life cycle and when you should slow down.…

Postlight Podcast

1
From the Archive: On Working With Autonomy Instead of Restrictions 33:29

há 2 years33:29

33:29

Editor’s Note: Exciting changes are coming to the Postlight Podcast! We’re taking a few weeks off from recording and sharing some of our favorite episodes from the Postlight Podcast archives. We’ll have some big announcements for you soon, so stay tuned! In this episode, get another look into how Postlight works as Chris and Gina discuss how specific training and onboarding guidelines can restrict progress and creative approaches to project delivery. Can encouraging critical thinking lead to better products and happier clients? How much freedom is too much? And do the benefits match the costs?…

Postlight Podcast

1
The Customer Pays the Price: On Fixing Your Internal Systems 33:59

há 2 years33:59

33:59

For every tool or system we interact with, someone behind the scenes is powering it. This week, Chris Losacco is joined by Postlight’s Head of Product Design, Natalie Kurz, to discuss why you should focus not only on customer experience but how internal teams use the software. They share tips on how to know when to redesign your internal interfaces and make the case that by helping internal teams, you can reduce turnover, reduce inefficiencies, and ultimately improve your customer experience.…

Postlight Podcast

1
R.T.O. Battle: Is Returning to the Office Necessary? 29:59

há 2 years29:59

29:59

Interacting with your coworkers in person can be hugely beneficial, and while nothing can fully replace it, forcing people back into the office isn't good for the business or company culture. This week Chris and Gina discuss why return-to-office mandates are misguided and share ways to create meaningful engagement for teams both in and out of the office.…

Postlight Podcast

1
Return to Analog: On Organizational Tools 27:56

há 2 years27:56

27:56

There’s nothing better than crossing something off your to-do list. This week Chris and Gina reflect on which tools are best for organizing your life and your to-do list. Their conclusion — analog is best. Gina breaks down why her bullet journal is the best option for her and why digital lists will never be as effective as writing things down on paper.…

Postlight Podcast

1
Cutting the Red Tape: On Working With Public Sector 31:17

há 2 years31:17

31:17

There’s a feeling in the digital industry that working with the government is tedious due to endless bureaucracy, red tape, and too many stakeholders. As someone who worked in the public sector for years, Postlight’s Associate Director of Digital Strategy, Tait Foster, understands it better than most. This week Chris and Tait discuss the differences between working with public and private sectors and share tips on navigating software development for government stakeholders and, most importantly, their constituents.…

Postlight Podcast

1
Complaint Desk: On UX Gripes 32:42

há 2 years32:42

32:42

Annoying pop-ups, frustrating drop-down menus that make you scroll for minutes to find your birth year, untailored targeted ads — the list of annoying UX design goes on and on. This week Chris LoSacco is joined by Postlight’s Director and Head of Product Management, Nathan Henry, to complain about bad UX. They share gripes and guidance on prioritizing user experience and how not to enrage your users.…

Postlight Podcast

1
Building a House: On Navigating Change 25:28

há 2 years25:28

25:28

The phrase “change is hard” may seem like a cliche, but it’s also true. This week Chris and Gina discuss how to manage change as Postlight navigates some changes of its own. As a leader, how much do you share with your team? Can you make it easier for them? How do you navigate people’s differing relationships with change? Chris and Gina share what they’re learning as they lead through change.…

Postlight Podcast

1
Steering the Ship: On the Difference Between Product Managers and Project Managers 35:42

há 2 years35:42

35:42

Differentiating product managers and project managers can be tricky. They share the same acronym (PM), and there can be overlap between the two roles. This week, Postlight’s Associate Director of Product Management, Ruiyan Xu, shares a handy analogy to help clarify the two roles. She chats with Chris about how PMs can be likened to different types of ship captains. For project managers, think of a captain sailing a predetermined route. For product managers, imagine a captain sailing uncharted seas. Ruiyan helps clear the murky PM waters.…

Postlight Podcast

1
Bridging the Gap: On Including IT Teams Early 27:18

há 2 years27:18

27:18

Chris and Gina have learned the hard way that the IT team is all about minimizing risk. The product team, on the other hand, is all about taking risks. So how do you bridge the gap? This week Chris and Gina discuss how you can bring your IT team into digital transformation projects. They share tips on building relationships with your IT team, collaborating on product choices, and encouraging ownership over new products.…

Postlight Podcast

1
Genie: On the Disney Mobile App 26:23

há 2 years26:23

26:23

Navigating Disney World is a lot. There are endless parks, restaurants, hotels, and lineups. The My Disney Experience App was designed to help, but navigating the app is also pretty tricky. On the heels of a trip to Disney World, Chris shares how Disney could improve the app and the visitor experience.…

Postlight Podcast

1
Lightbulb Moment: On Why Rework Isn’t Always a Waste 33:25

há 2 years33:25

33:25

Over her years as Head of Product Design at Postlight, Natalie Kurz has noticed that the waterfall method isn’t always ideal for software projects. It doesn’t allow for innovation and creative problem solving. So she came up with a better way: figure out the what first instead of the how. With that method comes a lot of creative problem solving and you guessed it, rework. But rework doesn’t have to be seen as a failure, it can be a way to learn and get clarity. After all, rework is the work.…

Postlight Podcast

1
Chris and Gina on finding sustainable ways to manage busy workloads 30:34

há 2 years30:34

30:34

Leaders are always going to have competing demands for their attention. Getting up earlier and working later isn’t always the answer to getting the work done. This week Chris and Gina reflect on how they prioritize and set boundaries to manage their workload without getting burnt out. They share tips on how to calmly set and stick to boundaries and determine your priorities. Do you really need to be in six hours of back-to-back meetings? Probably not!…

Postlight Podcast

1
The Case Against I-Told-You-Sos: On Accountability 29:15

há 2 years29:15

29:15

On most projects, things will inevitably go wrong at some point or another. So who’s to blame, or rather what’s to blame? This week Chris and Gina talk about accountability and how we learn and grow from our mistakes. They discuss how to discern where things went wrong without assigning blame. From addressing problems early on, to accepting apologies, they share tips on how to move away from punishment and blame and towards accountability so you can build a stronger and higher functioning team.…

Postlight Podcast

1
On Trust: The Backbone of Client Services Relationships 28:23

há 2 years28:23

28:23

This week, Netflix's Bernie Madoff docuseries sure has Chris and Gina thinking about trust. They discuss trust as the key to any partnership, even (and especially) in business, and its role as the backbone of client services. Through the lens of MADOFF: The Monster of Wall Street, they break down how to build trust, what might break it, and how the docuseries has given them perspective on trust in the workplace.…

Postlight Podcast

1
You Shall Not Pass: On Password Security 29:14

há 2 years29:14

29:14

Chris and Gina on the recent LastPass security breach and how to protect your information

Postlight Podcast

1
A New Frontier: On AI Tooling 32:40

há 2 years32:40

32:40

Recently Postlight’s Head of Engineering, Aaron Ortbals, had an eye-opening experience with ChatGPT, an AI tool that can write code for you. This week Chris and Aaron chat about new AI tools being developed. They discuss the benefits, concerns, and future of these tools and how we can use them to move more quickly without replacing people in the process.…

Postlight Podcast

1
A Holistic Marriage: On the Relationship Between the Frontend and Backend 26:21

há 2 years26:21

26:21

We’ve all heard the excuse that the backend just can’t support the new needs of the frontend. But isn’t the backend there to power user needs, not limit them? This week Chris and Gina discuss how to develop the frontend and backend in concert with each other to create modern platforms. No longer should we be shackled by the limitations of the backend!…

Postlight Podcast

1
The S-word: On Why Sales Doesn’t Have to Be a Bad Word 35:59

há 2 years35:59

35:59

Chris and Michael on how you can turn sales into a positive and collaborative experience

Postlight Podcast

1
Speedboat vs. Tanker: On Thinking Like a Startup at a Big Company 27:09

há 2 years27:09

27:09

Big companies are a bit like tankers — sturdy, built to weather any storm, and can carry a lot of people. Startups are more like speedboats — fast and good at exploring new places. This week Chris and Gina talk about how you can bring speedboat startup energy to a tanker-sized company. From bringing in new voices to creating the space for change to considering your APIs, they share tips on shaking up entrenched systems and moving quicker in a big organization.…

Postlight Podcast

1
Reduce the Risk of Getting It Wrong: On Solving the Right Problem 31:43

há 2 years31:43

31:43

Sometimes one small detail can make or break a product’s usability. Postlight’s Head of Product Design, Natalie Kurz, found this out the hard way when buying a fridge. In a rush to solve a smelly emergency, she ended up with a fridge that didn’t open properly. This week, Natalie joins Chris and Gina to chat about how this experience is just like building software. She breaks down how to effectively research so you can pinpoint the right problem to solve and avoid a future disaster.…

Postlight Podcast

1
Leader Lab: Leveling up your soft skills 37:23

há 2 years37:23

37:23

The Postlight team deconstructs Harvard Business Publishing’s new Leader Lab tool with Laura Helliwell.

Postlight Podcast

1
Bird Curious: On Audubon’s New Bird Migration Explorer 44:26

há 2 years44:26

44:26

Audubon’s new tool, the Bird Migration Explorer, is a groundbreaking interactive map tracking bird migrations for 450 different species worldwide. “Groundbreaking” isn’t hyperbole. There’s never been anything like it, and the amount of data compiled onto one site is an enormous collaborative accomplishment. This week Postlight’s Nathan Henry and Shawn Kelly chat with Melanie A. Smith and John Mahoney from Audubon about creating The Explorer and getting people involved in birding and conservation.…

Postlight Podcast

1
Clarity Is Kindness: On the Importance of Being Plain Spoken 30:56

há 2 years30:56

30:56

The tech industry loves its jargon and acronyms, but do they help or just sow confusion? Gina and Chris discuss how acronyms can obfuscate understanding and deeper meaning for the speaker and audience alike. They share how simplifying your presentations and giving broad strokes rather than nitty-gritty details can show greater knowledge than any acronym you throw out there. After all — clarity is kindness!…

Postlight Podcast

1
Product Vision: On How To Win Over Investors (And Your Team!) 35:39

há 2 years35:39