Student Housing Insight podcast

40:08

In this episode of the Student Housing Insight podcast, host Wesley Deese sits down with Andrew Marshall and Rob Collins of Campus Technologies, Inc. to discuss the critical role of internet infrastructure in student housing. As expectations for fast, reliable Wi-Fi continue to rise, student housing operators must navigate the challenges of upgrading aging networks, optimizing connectivity, and future-proofing their properties. Andrew and Rob share insights from their decades of experience, tracing the evolution of student housing internet services—from the early struggles with traditional telcos to today’s sophisticated enterprise-grade Wi-Fi solutions. They discuss: The history of Campus Technologies, Inc. and its impact on the student housing industry. Why network infrastructure matters for student retention and operational success. Key considerations for new developments vs. acquisitions—including how long-term vs. short-term holds impact tech investments. The biggest mistakes operators make when it comes to internet service. The future of student housing connectivity—from managed Wi-Fi to IoT and smart building integrations. Whether you’re a property owner, operator, or tech enthusiast, this episode is packed with valuable takeaways to help you stay ahead in the ever-changing world of student housing technology. 📌 Resources & Links: Learn more about Campus Technologies, Inc.: https://www.campustechnologies.com Download their latest white paper on network infrastructure lifespan: https://www.campustechnologies.com/_files/ugd/b3a15c_99ae55a5e2b443209859091ea4150925.pdf Register for ShopTalk, the industry’s monthly student housing webinar at www.shoptalk.info For more info about Student Housing Insight: www.StudentHousingInsight.com…

1
Recalibrating Your Leasing Team - SHI222 44:07

há 6 weeks44:07

44:07

In this insightful episode of the Student Housing Insight Podcast, host Wesley Deese and guest Alexis Krisay, founder of Serendipit Consulting, tackle a critical topic: how leasing teams can better engage with prospects. Drawing from experiences that student residents described at the recent LeaseCon+TurnCon event, Wesley and Alexis discuss why strong interpersonal connections are crucial to creating memorable leasing experiences and how the industry can overcome challenges in training staff for relationship-driven sales. Hear real feedback from a student panel about their leasing experiences—some surprising, others disappointing—and gain actionable tips for transforming leasing agents into dynamic, customer-focused professionals. Alexis also shares her expertise on role-playing exercises, using DISC assessments, and fostering rapport to improve sales performance and resident satisfaction. Sponsor Spotlight: This episode is proudly sponsored by The Guarantors. Their Rent Coverage product not only ensures quick recovery of lost rent but also simplifies the leasing process by eliminating the need for parental guarantors. Find out how The Guarantors can help you reduce risk and increase lease conversions. Learn more at https://bit.ly/3WmNsqa Links Mentioned in the Episode: Learn more about the Student Housing Insight platform: www.studenthousinginsight.com Register for Shop Talk webinars: www.shoptalk.info…

1
Winter is Coming: Preparing Student Housing for Cold Weather Challenges - SHI221 49:29

há 12 weeks49:29

49:29

In this episode of the Student Housing Insight Podcast, host Wesley dives into a critical topic for student housing professionals as the winter months approach: preparing properties for freezing temperatures and mitigating the risks associated with winter weather. Joined by experts Lance Lemoine from Lemoine Disaster Services and Jonathan Epstein from Salamander Reservoir, this episode offers a comprehensive guide to both proactive and reactive strategies for winter preparedness. Key topics include: Preventative Maintenance: Best practices for winterizing properties, inspecting fire sprinkler systems, and maintaining HVAC systems to prevent costly disasters. Innovative Solutions: Jonathan introduces the Salamander Reservoir, a groundbreaking IoT-based tool for preventing pipe freeze failures and ensuring fire sprinkler systems remain operational. Reactive Strategies: Lance shares insights on handling winter disasters efficiently, the importance of master service agreements, and how restoration companies can advocate for property managers during insurance claims. Industry Checklists: Wesley reviews a detailed winter maintenance checklist covering life safety, mechanical systems, roofing, and plumbing to help you stay ahead of winter challenges. The episode is packed with actionable advice and personal anecdotes, including real-world examples of property damage caused by extreme weather and how proactive measures can save time, money, and tenant disruptions. Whether you’re a property manager, owner-operator, or vendor in the student housing industry, this episode is your go-to resource for navigating winter challenges with confidence. This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Links Mentioned: Student Housing Insight: www.StudentHousingInsight.com ShopTalk: www.ShopTalk.info Salamander Reservoir: www.GetSalamander.com Lemoine Disaster Services: https://1lemoine.com/ Connect with our guests on LinkedIn for more insights or email them: Lance Lemoine: Disaster Recovery Specialist - Lance.Lemoine@1lemoine.com Jonathan Epstein: Co-Founder, Salamander Reservoir - je@jtjtech.com…

1
California’s Housing Dilemma: Creative Solutions for Student Living - SHI220 42:53

há 13 weeks42:53

42:53

In this episode, we dive into the student housing crisis in California, exploring the challenges faced by developers and students alike. Wesley speaks with Riaz Taplin, founder of Riaz Capital, about his innovative solutions to address affordability while leveraging art and thoughtful design. From regulatory hurdles to creative development strategies, this episode offers insights for anyone interested in student housing or California's real estate landscape. 💡 What You'll Learn: The current state of California’s student housing crisis. How regulatory frameworks like the California Density Bonus and SB 330 aid in development. Insights into Riaz Capital’s projects, including affordable student housing developments in Berkeley and beyond. The role of art and design in enhancing student living spaces. Practical advice for developers looking to navigate California’s complex real estate market. 📌 Referenced Links: Learn more about Student Housing Insight: studenthousinginsight.com Subscribe to Shop Talk webinars: shoptalk.info Explore Riaz Capital’s work: riazcapital.com 📅 Upcoming Events: Shop Talk Webinar: December 19th – Register now! LeaseCon/TurnCon Panel Discussion: Hosted by Wesley Dees on December 10th. 💬 Join the Conversation: Have thoughts on this episode or the student housing crisis? Share them in the SHI Community Forum: studenthousinginsight.com/community 📢 Follow Us: Stay updated on the latest trends in student housing by subscribing and following SHI across platforms. 🔔 Subscribe & Engage: Don’t forget to like, subscribe, and comment on this episode. Let us know what you think and what topics you’d like us to cover in future episodes!…

1
Election Results & Potential Impact on the Student Housing Industry - SHI919 32:42

há 15 weeks32:42

32:42

In this episode, we’re diving into a crucial and timely conversation about the current political landscape and what it means for the student housing industry. With a new administration on the horizon and the balance of power in Congress shifting, the regulatory and legislative landscape is poised for change. Joining us is Dave Borzos from NMHC, who provides a deep dive into the potential impacts on student housing—from capital markets and agency appointments to deregulation, immigration, and federal policies. We’ll also explore critical issues like the future of Fannie Mae and Freddie Mac, the fate of bulk internet agreements, and how tax and economic policies might influence the industry in the months to come. If you’re a student housing professional navigating today’s uncertainties, this episode is packed with insights to help you stay informed and prepared. So grab your notebook, and let’s jump in! 00:00 - Teaser 00:14 - Sponsor - TheGuarantors 01:49 - Intro 07:40 - Conversation with Dave Borsos 30:43 - Outro This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions? Email us at Contact@StudentHousingInsight.com Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations. Register at www.ShopTalk.info Join the SHI Community and check out our upcoming events by going to www.StudentHousingInsight.com…

1
Kick-Off to the '25 Pre-Leasing Season - SHI918 1:16:51

há 19 weeks1:16:51

1:16:51

In this episode, host Wesley Deese welcomes special co-host Alex Rippy , VP of Leasing and Systems at GMH Communities, to discuss to discuss how the kick-off of the '25 Pre-leasing season is going for the U.S. student housing industry. They also review October's ShopTalk panel on pre-leasing and what the early data is showing. Topics include market insights on leasing velocity, and rent growth expectations. Rippy shares strategies for optimizing rate achievement in diverse markets, and the impact of fluctuating student enrollment, particularly for commuter-heavy regions. They also discuss the recent FAFSA complications and recent reports around a large decrease in this year's freshman cohort. The episode wraps with a look at the LeaseCon+TurnCon conference and a preview of the ShopTalk Executive Summit. 0:00:00 - Preview 0:00:23 - Ad Spot (TheGuarantors) 0:02:05 - Intro 0:11:37 - Alex's student housing journey 0:25:42 - Rental rates are still on the rise 0:30:26 - October 17th ShopTalk panel on pre-leasing 1:04:59 - Outro 1:05:58 - LeaseCon+TurnCon preview 1:11:38 - ShopTalk Executive Summit preview This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions? Email us at Contact@StudentHousingInsight.com Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations. Register at www.ShopTalk.info Join the SHI Community and check out our upcoming events by going to www.StudentHousingInsight.com…

1
Behind the Biz: How Zego is Innovating Utility Management in Student Housing - SHI917 28:16

há 20 weeks28:16

28:16

In this special "Behind the Biz" episode of the Student Housing Insight podcast, host Wesley Deese chats with Danny Soule from Zego to explore how the company is bringing innovation to utility management in student housing. From their origins in payment processing to their recent work with American Campus Communities (ACC), Zego has developed a robust platform that helps operators reduce utility costs and improve efficiency. Learn how Zego’s utility management services streamline the move-in/move-out process, enhance ESG reporting, and ensure no money is left on the table. Plus, discover why their competitive pricing could boost your NOI without sacrificing service. Wesley and Danny also discuss key industry challenges and the surprising mistakes student housing operators often make with utility management. Tune in for valuable insights and actionable takeaways! Referenced Links: Zego: www.Zego.com/SHI White Paper - The Ultimate Guide to Turn Season Utility Management ShopTalk: www.ShopTalk.info SHI Website: https://www.studenthousinginsight.com/ Upcoming SHI Events: https://www.studenthousinginsight.com/events Email us: contact@StudentHousingInsight.com…

1
Tech Talk - SHI916 1:06:01

há 25 weeks1:06:01

1:06:01

In this episode, Wes sits down with Whitney Kidd of Iris Technologies , and SHI Ambassador, Mike Kivitz from The Preiss Co ., to have a frank discussion on what's ahead for the student housing industry as it relates to prop-tech. We cover everything from property management systems and smart locks to AI. This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Have comments or suggestions? Email us at Contact@StudentHousingInsight.com Make sure you are registered to receive invites for ShopTalk, the monthly webinar covering all things regarding student housing operations. Register at www.ShopTalk.info Join the SHI Community by going to www.StudentHousingInsight.com…

1
Fall '24 Student Housing Conferences Preview - SHI915 48:56

há 26 weeks48:56

48:56

In this podcast episode, Wes lays out all of the student housing conferences that are being hosted this fall and provides insights from a few of the organizers. This episode is sponsored by TheGuarantors. To find out more about how they can help your property approve more prospect and help eliminate bad debt, visit their website at: https://bit.ly/3WmNsqa Links: Student Housing Insight: www.StudentHousingInsight.com ShopTalk Webinar: www.ShopTalk.info IMN Student Housing 360: https://events.imn.org/event/0df79910... FHA Conference: https://www.fraternalhousing.org/2024... NMHC Student Housing Conference: https://www.nmhc.org/meetings/calenda... NMHC's OpTech Conference & Expo: https://www.nmhc.org/meetings/calenda... Bisnow's Student Housing and Higher Ed Development Summit: https://www.bisnow.com/events/philade... Discount Code: Check back. Bisnow has not provided it yet. LeasCon+TurnCon: https://interfaceconferencegroup.com/ Our Email: Contact@StudentHousingInsight.com…

1
Single Market Operators - SHI914 56:40

há 32 weeks56:40

56:40

In this episode of the Student Housing Insight podcast, Wes interviews two operators who manage large portfolios in a single or regional market to hear their perspective on what it is like to manage a scattered site portfolio that covers everything from modern purpose-built student housing to single-family homes. Aaron Harris Kirby is the Market President at Point West Management by Granite in Blacksburg VA and Cole Oraham is the Director of Operations at Tiger Properties in Clemson SC. Their companies have been thriving for decades in their respective markets. Find out what it takes to manage a scattered site student housing portfolio and the challenges that make these operators elite. 0:00:00 - Teaser 0:00:25 - TheGuarantors 0:02:04 - Intro 0:12:31 - Interview 1:01:41 - Outro The episode is sponsored by TheGuarantors. Find out how they can help you approve more prospects and help eliminate bad debt. Click here for more info: https://bit.ly/3WmNsqa More info on Student Housing Insight: www.StudentHousingInsight.com ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info Contact info SHI: contact@StudentHousingInsight.com Aaron Harris Kirby: aharris@pointewestmanagement.com Cole Oraham: cole@tiger-properties.com…

1
The Summer Slide of Student Housing - SHI913 21:50

há 35 weeks21:50

21:50

In this episode of the Student Housing Insight podcast, SHI Ambassador, Terrence Jackson shares tips for site staff on how to finish out the summer without losing focus on leasing and operations. 00:00 - Teaser 00:21 - Sponsor's Ad 01:55 - Intro 08:27 - Summer Slide 17:20 - Outro This episode is sponsored by TheGuarantors. For more information on how TheGuarantors can help approve more student renters and help eliminate bad debt, visit them at https://bit.ly/3WmNsqa Links mentioned in this podcast: More info on Student Housing Insight: www.StudentHousingInsight.com ShopTalk - The monthly webinar for the US Off-Campus Student Housing industry: www.ShopTalk.info Follow Terence Jackson on LinkedIn: https://www.linkedin.com/in/terence-jackson-88a65321/ Contact SHI or email Wes: contact@StudentHousingInsight.com…

1
The Future of Student Housing Operations - SHI912 41:51

há 38 weeks41:51

41:51

There are only a couple of events each year in the off-campus student housing industry that bring all of the industry leaders together. The premiere event for the industry is the Interface Student Housing Conference in Austin, TX. Student Housing Insight took the opportunity to sit down with several industry executives to discuss their thoughts on the future of the industry and the challenges that lay ahead. So buckle up for some amazing insight. This is Student Housing Insight’s “Future of Student Housing” episode. This episode is sponsored by TheGuarantors. For more information on how TheGuarantors can help eliminate bad debt and increase occupancy, go to https://bit.ly/3WmNsqa…

1
What's Behind the Leasing Dip - SHI911 1:31:24

há 45 weeks1:31:24

1:31:24

In this episode, Wes & Gretta dissect what may be behind the recent dip in YOY preleasing velocity in the US market. Is it related to the FAFSA delays? Is it pushback on recent rental rate increases? Is there an enrollment decline ahead? Included in this episode is a recorded session from April 11th's ShopTalk that also dove into the questions around negative YOY preleasing velocity. The session panelists included Charlie Matthews from College House, Stacey Lecocke of Asset Management, Ben Modleski of Core Spaces, and Zach Newman from Greystar. This episode is sponsored by TheGuarantors. For more information on how TheGuarantors can help eliminate bad debt and increase occupancy, go to https://bit.ly/3WmNsqa For information or questions about Student Housing Insight, email us at contact@StudentHousingInsight.com . To register for ShopTalk, the monthly webinar for student housing operators, go to www.ShopTalk.info…

1
P3 Student Housing Pipeline - SHI910 36:07

há 47 weeks36:07

36:07

In this episode, Wes shares a conversation from March's ShopTalk regarding the current status of P3 student housing. Joining the conversation is Jason Taylor of The Annex Group, Brad Shaw from Greystar, and Jeremy Doss of Rise. This episode is sponsored by The Guarantors. For more information on how The Guarantors can minimize bad debt for your property or portfolio, go to https://bit.ly/3WmNsqa Register to receive calendar invites for ShopTalk, go to www.ShopTalk.info Questions, job posts, or want to meet at Interface? email us at contact@StudentHousingInsight.com…

1
Behind the Biz w/ TheGuarantors - SHI909 40:29

há 48 weeks40:29