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Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
Conteúdo fornecido por Colliers Retail. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Colliers Retail ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
A monthly podcast series hosted by Colliers and Anjee Solanki, National Director of Retail Services for the U.S. Tune in every month for a fresh take on retail real estate and other related topics.
Conteúdo fornecido por Colliers Retail. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Colliers Retail ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
A monthly podcast series hosted by Colliers and Anjee Solanki, National Director of Retail Services for the U.S. Tune in every month for a fresh take on retail real estate and other related topics.
In this episode of Retail: Recorded, host Anjee Solanki is joined by Ricardo Belmar, a leading retail strategist and Director Partner Marketing for Retail & Consumer Goods at Microsoft, to discuss the current trends reshaping the retail industry. Fresh off attending NRF 2025 in New York, Ricardo shares key takeaways from the show, including the rise of AI in retail, and the ongoing evolution of retail media networks. He also delves into the importance of building deeper, relationship-driven connections with consumers and the increasing value of physical stores in an omnichannel world. Tune in for valuable insights on how retailers can navigate the changing landscape and enhance their strategies for 2025.…
In this insightful episode of Retail: Recorded by Colliers , host Anjee Solanki, sits down with Neil Saunders, Managing Director at GlobalData and a renowned retail expert, to explore the transformative role of artificial intelligence in the retail sector. They dive into the benefits and challenges of AI, from enhancing customer experience and operational efficiencies to addressing consumer concerns around data privacy and security. Neil shares how retailers and landlords alike are strategically implementing AI for micro-fulfillment, predictive analytics, and customer service, highlighting AI's potential to optimize both consumer satisfaction and business performance. With real-world examples, including Kroger and Sam's Club, Anjee and Neil shed light on the evolving landscape of retail through the lens of AI.…
In this episode of Retail: Recorded, host Anjee Solanki interviews Claudia Humphrey, a project manager with Colliers Engineering & Design. They discuss the critical elements of project management, and their conversation explores the balance between aesthetics and functionality in retail design, emphasizing how technology, like 3D programming, enhances the design process. They also delve into how brands are creatively integrating sensory experiences, such as lighting and sound, to enhance customer engagement, with a focus on the evolving role of storefronts in capturing customer attention.…
Lÿden Foust , CEO of Spatial AI, joins Anjee Solanki for this month's episode of Retail Recorded . One of retail's biggest challenges is identifying its core consumers; Spatial AI works with brands to surface its best customers by leveraging social media, retail visitation, and demographic data to classify their behavioral patterns by type and trade area. Listen in to learn the value of combining social media data with demographics and shopping behavior to target your core customer, how the 'follow' in social media shows stronger intent than hashtags and the impact of brand collaborations like Barbie and Bloomingdales.…
Join host Anjee Solanki on Retail Recorded as she sits down with Alberta Waller, Senior VP for Real Estate Management Services at Colliers, in a conversation about valuable insights on the effective management of retail shopping centers amidst evolving challenges, offering practical tips for addressing rising operational costs, and emphasizing the significance of tenant satisfaction. Together, they explore key performance indicators essential for property managers in meeting landlords' expectations.…
In this month's episode of Retail Recorded , Anjee Solanki chats with Michael Lirtzman, Colliers Head of Office Agency Leasing, on how retail supports office environments. Together, they discuss the evolution and the revitalization of office buildings through experiential amenities, leasing dynamics, and the future of office, retail and service that prioritizes integration.…
In this month's episode of Retail Recorded , Nicole Larson, National Manager of Retail Research at Colliers, joins host Anjee Solanki for a lively recap of retail highlights for 2023. From the Black Friday that wasn't and the growth of educated consumers spending more in-store, Anjee and Nicole share insights into the influences driving consumer behaviors and the unexpected generosity of retailers to welcome them back to brick-and-mortar.…
In this month's episode of Retail Recorded , Anjee Solanki and Neil Saunders, Managing Director and Retail Analyst at GlobalData Retail, discuss retail trends with a recap of 2023 and a forecast of what's in store for 2024. Highlights include retail's expected growth in 2024, as consumers prioritize value channels, the impact of e-commerce on retail spending and innovation in food service.…
In this month's episode of Retail Recorded , Anjee Solanki interviews Dimitri LaLagos, SVP of Leasing and Retail Development, at Triple Five, the holding company that owns and operates American Dream in New Jersey. Anjee and Dimitri discuss the complexities of retail, what it takes to curate the tenant mix for a global attraction five miles from Times Square, and how brands are coming around to the idea of larger footprints as a long-term investment.…
In this month's episode of Retail Recorded , Anjee Solanki discusses the grocery landscape with Doug Munson , Head of Advisory Services at RetailStat , a retail data and intelligence provider. Doug, who has visited over 19,000 physical grocery stores, shares his in-depth knowledge of the space and insights into the tenant relationship. Throughout the interview, we learn about the grocery segment omnichannel experience and how it impacts changing store formats while adapting to shifts in consumer behavior.…
In this month's episode of Retail Recorded , Anjee Solanki discusses the global state of retail in emerging Latin American markets with Suzanne Hollander , attorney, speaker and commercial real estate advisor for private investors and government entities the US and Latin America. Suzanne, who recently traveled to Brazil, Chile, Argentina, Peru, and Paraguay, shares her observations on the success of LATAM shopping centers, with insights into the mall as a community and how culture can influence the landlord-tenant relationship for the better.…
In our next episode of Retail Recorded , Anjee Solanki speaks with KC Conway , a leading industry expert in CRE and the Chief Economist for CCIM Institute and Principal Co-Founder at Red Shoe Economics, LLC. KC's 35+ years of experience includes in-depth knowledge of banking, economics, housing, industrial CRE (especially ports and logistics), real estate finance, and valuation. Anjee and KC explore the macroeconomic elements impacting CRE, the suburban retail story and discuss the elasticity of America's infrastructure on its manufacturing and supply chain strategies.…
In our next episode of Retail Recorded , Anjee Solanki speaks with Jeanel Alvarado , Founder and Editor of RETAILBOSS®, a recognized media publication that covers retail news across North America and Europe. Jeanel and Anjee discuss the value of educating oneself about the varied disciplines within retail and the importance of taking a holistic, collaborative approach to retail and real estate. The retail experts also take a closer look at the future of luxury retail, the adoption of smaller-format stores and what trends to expect from retail and beyond in the coming months.…
In our next episode of Retail Recorded , Anjee Solanki speaks with Stephanie Rodriguez , National Director of Industrial Services for the U.S. and seasoned industry expert. Together they touch upon the value of Industrial and how the sector impacts every facet of the real estate business, from the supply chain to the retailer to the consumer. Stephanie offers candid insight into how Industrial supports retailers and brands beyond the walls-in approach, including site selection and how best to leverage an advisory board to evaluate and build a strategy to make informed real estate decisions. Anjee and Stephanie also discuss key attributes relevant to success in commercial real estate, including the value of mentorship.…
With all the chatter about rising interest rates, there’s one fact that may surprise you. Historically, they’re not that high. Compared to where rates were, leading up to the COVID pandemic, rates today — although on an upward trajectory — are not much higher. According to this episode’s guest, it’s more valuable to watch the evolving relationship between interest rates and cap rates — a tangled tango that every retailer should appreciate. It’s all part of this opportunity to learn about the Colliers’ advisory specialty that touches on every CRE sector: debt and equity. In today’s volatile marketplace, keeping track of debt and equity is crucial. Guest Nicole Sayers, Sr. Vice President of Colliers Capital Markets, Debt & Equity, describes how her teams platform paves the way by providing real time guidance to brokers and comprehensive reviews of investment goals for clients and explains to host Anjee Solanki why CRE in the US is often considered a safe bet. As the world keeps changing, developers are seeking new equity partners. And the buy-in cost will surprise you. Redevelopment in the Retail Space is offering innovative solutions to the longstanding question: What do we do with aging malls? Their elegant answers are being fueled by investors. Additionally, to aid in combating the nation’s housing shortage, developers are deploying innovative debt and equity strategies that will unleash their business plans from pandemic-related pauses and help provide more multifamily properties. Tune in to find out what this means for the future of development. And while you’re listening, catch the unofficial buzz about defining your destiny and commercial real estate, helped by debt and equity.…
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