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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Knowledge on the Nordics
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Conteúdo fornecido por nordics.info. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por nordics.info ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Listen to researchers talk about the history, society and culture of the Nordic region (Denmark, Finland, Iceland, Norway, Sweden and the autonomous territories, Greenland, the Faroe Islands and Åland). Mainly interviews and panel discussions, but also synopses of particular historical events and topics within the humanities and social sciences written by researchers and read out in one of the Nordic languages as well as English.
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74 episódios
Marcar/Desmarcar tudo como reproduzido ...
Manage series 3384102
Conteúdo fornecido por nordics.info. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por nordics.info ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Listen to researchers talk about the history, society and culture of the Nordic region (Denmark, Finland, Iceland, Norway, Sweden and the autonomous territories, Greenland, the Faroe Islands and Åland). Mainly interviews and panel discussions, but also synopses of particular historical events and topics within the humanities and social sciences written by researchers and read out in one of the Nordic languages as well as English.
…
continue reading
74 episódios
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Knowledge on the Nordics

1 The Baltic Sea Region and Estonian Landscapes 33:56
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Listen to a podcast about the landscapes of Estonia and how phases in history have left their mark, from old nineteenth-century German manors to sparsely populated ex-Soviet training areas. Hannes Palang from Tallinn University talks to editor of nordics.info, Nicola Witcombe, and explains his research on landscapes and how it reveals the fascinating history of Estonia and the Baltic Sea Region as a whole. Hannes Palang from Tallinn University talks to editor of nordics.info, Nicola Witcombe. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 The Baltic Sea Region and Estonian Seascapes 34:46
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Listen to a podcast that uncovers the different layers of the Estonian coastline from a human geography perspective. Estonian seascapes range from beaches to waterfalls and have historically supported people in a range of industries from tourism to fishing to the production of cosmetics. Seascapes also ignite energy debates about oil shale and wind farms against the backdrop of being Russia's neighbour today. Anu Printsmann from Tallinn University talks to editor of nordics.info, Nicola Witcombe. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 The Baltic Sea Region and An Estonian Heritagescape 32:32
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Listen to a podcast about the northeastern region of Estonia and how research can uncover different layers of a landscape. Hear about oil shale production, the influx of people during Soviet times, contemporary outdoor adventure in the forest, and learn about the concept heritscape. Saara Mildeberg from Tallinn University talks to editor of nordics.info, Nicola Witcombe. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 Regionalisation and the Baltic Sea Region 41:20
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Listen to a podcast about when and why states in and around the Baltic Sea have worked together for economic, social or geopolitical reasons, with a focus on Poland. After the end of the Cold War, regional initiatives like the Council of the Baltic Sea States sprung up to keep Russia around the table and as a vehicle to work collectively towards common aims, inspired at least in part by Nordic regional institutions. But are such initiatives still as important now Russia no longer plays a part in them? Nicola Witcombe, editor of nordics.info, talks to researchers Damian Szacawa and Jakub Olchowski political scientists at the Department of International Relations, Maria Curie-Skłodowska University in Lublin, Poland. It was recorded in September 2023. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 15: What was the New Nordic Lexicon podcast series about? 30:34
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Listen to a whistlestop tour covering the last 14 podcasts, touching down in Aarhus, Stockholm, Oslo, and Helsinki, and featuring clips from podcasts where young people put questions to researchers on topics of the day, including the consequences of the invasion of Ukraine, gender, and the climate. Nicola Witcombe, who is the editor of nordics.info, and Daniela Lange Andersen, a student from Aarhus University, discuss the series and recount views of the other students and researchers that have been involved. This podcast was made possible by funding from the A.P. Moller Foundation. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL POD 14: What was the Nordic humanitarian response to the Biafra Crisis? 30:59
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Listen to a discussion on how Nordic public and voluntary organisations - particularly in Denmark, Sweden and Finland - responded to the famine which ensued when Biafra attempted to secede from Nigeria in the 1960s. In the fourteenth episode for the New Nordic Lexicon , students Gaëtan Gamba and Agata Pyka speak to three researchers about their research project on Nordic relief efforts during the Biafra Crisis: Norbert Götz and Carl Marklund from Södertörn University, and Susan Lindholm, from Stockholm University. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 13: Why and how is the English language used in the Nordic countries? 29:47
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Listen to a discussion on how the use of English in the Nordic countries, with a focus on Finland and Sweden, and the consequences of this on immigration populations and identity. In the thirteen episode, students Gaëtan Gamba and Essi Turva speak mainly to Elizabeth Peterson from the University of Helsinki. Nina Carlsson from Uppsala University, Tuire Liimatainen from the Migration Institute of Finland, and Nicola Witcombe, editor of nordics.info, also join the discussion. This podcast was made possible by funding from the A.P. Moller Foundation. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 12: How do biligualism and minority languages function in Finland and Sweden? 33:46
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Listen to a discussion on the diversity of the languages in the Nordic countries, focusing on how bi- and multulingualism functions in practice, and the history, framework and importance of minority and heritage languages and their status in Sweden and Finland. In the twelfth podcast for the New Nordic Lexicon, students from Aarhus and Helsinki Universities, Gaëtan Gamba and Sóley Eliasdottir, speak to Nina Carlsson from the University of Uppsala, and Tuire Liimatainen from the Migration Institute of Finland. This podcast was made possible by funding from the A.P. Moller Foundation. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 11: Why is there a gap between talking and action when it comes to climate change? / Hvorfor fører klimasnak ikke til handling? 21:00
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Listen to an interview in Swedish and Norwegian on the gap between talk and action when it comes to climate change. In the eleventh podcast for the New Nordic Lexicon, students from Bergen and Lund speak to Maria Wolrath-Söderberg from Södertörn University. This podcast was made possible by funding from the A.P. Moller Foundation. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 10: How is rhetoric relevant to climate change? / Hvordan er retorik relevant i forhold til klimaforandringer? 31:16
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Listen to an interview in Swedish and Norwegian on how people’s use of language and their thoughts have a direct effect on their level of emissions. Research into how people reason and think about climate change is crucial to the debate on climate change. In the tenth podcast for the New Nordic Lexicon, students from Bergen and Lund, speak to Maria Wolrath-Söderberg from Södertörn University. This podcast was made possible by funding from the A.P. Moller Foundation. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 9: How has political and literary security changed since the invasion of Ukraine? / Hvilke sikkerhedspolitiske og litterære ændringer er der sket siden invasionen af Ukraine? 30:29
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Listen to an interview in Danish on the changing political landscape since the invasion of Ukraine, both in Russia, Europe and Norden with two researchers from Aarhus University. Daniela Lange Andersen and Mattias Carlberg, students from Aarhus and Lund Universities, speak again to Thorsten Borring Olesen and Birgitte Beck Pristed, both from Aarhus University, this time about security issues, both in and outside of Russia and Ukraine. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 8: How has political and literary culture changed since the invasion of Ukraine? / Hvilke ændringer i den politiske og litterære kultur er der sket siden invasionen af Ukraine? 36:50
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Listen to an interview in Danish on the changing cultural landscape within both politics and literature since the invasion of Ukraine, both in Russia, Europe and Norden, with two researchers from Aarhus University. In the eigth podcast for the New Nordic Lexicon, students from Aarhus and Lund Universities, Daniela Lange Andersen and Mattias Carlberg, speak to Thorsten Borring Olesen and Birgitte Beck Pristed, both from Aarhus University, about international political culture, and literature and reading in Russia. They also discuss recommendations of books to read and music to listen to about what is going on in Ukraine and Russia. This podcast was made possible by funding from the A.P. Moller Foundation. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 7: What is the state of gender policy in Norway today? / Hvordan står det til med kønspolitikken i Norge i dag? 30:58
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In this episode, Victoria Austveg , a Master’s student from the University of Oslo, speaks to Mari Teigen , Professor at the Institute for Social Research in Norway. This episode builds on the last two, but focuses more on Norway’s policies, including board membership requirements placed on companies, the gender segregated labour market, how wages are set, and equal pay. It is in Norwegian and Danish. Go to The New Nordic Lexicon for further reading on this and many more subjects! Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 6: What are the challenges to gender equality policymaking in the Nordics? 32:30
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Listen to a discussion on policymaking, gender segregation and equal pay. In this, the sixth podcast for the New Nordic Lexicon, where students Emma Healey from the University of Helsinki and Victoria Austveg from the University of Oslo speak to Cathrine Holst , Professor in Philosophy of Science and Democracy at Oslo University. Nicola Witcombe, who is editor of nordics.info based at Aarhus University, also joins the discussion. This podcast was made possible by funding from the A.P. Moller Foundation. Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook , and Twitter . Follow us on Instagram , Facebook and LinkedIn .…
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Knowledge on the Nordics

1 NNL Pod 5: Does reality live up to the Nordics' reputation when it comes to gender equality? 30:32
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Listen to a discussion on the Nordic equality model, whether its reputation holds up to scrutiny, and differences between the Nordic countries (particularly Norway and Sweden) when it comes to gender issues. In this episode, students Emma Healey from the University of Helsinki and Victoria Austveg from the University of Oslo speak to Cathrine Holst , Professor in Philosophy of Science and Democracy at the University of Oslo. This podcast was made possible by funding from the A.P. Moller Foundation. Go to The New Nordic Lexicon for further reading on this and many more subjects! Sound credits: Summer by tictac9 from freesound.org. Follow us on Instagram , Facebook and LinkedIn .…
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