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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
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Conteúdo fornecido por Starving Artists Blog. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Starving Artists Blog ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
The Starving Artists Blog Podcast is dedicated to helping artists like you do what you love and get paid for it. A weekly podcast, SAB focuses on creativity, inspiration, and ideas for artists and entrepreneurs. Looking to make a career in the arts? Have a good product but not sure how to take it to the next level? Mark and Stephanie Toland have discussions on creativity, motivation, being a self-employed artist, and putting it all together. Read more: www.StarvingArtistsBlog.com Also, subscribe to our newsletter and follow us on Facebook, Twitter, and Instagram!
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12 episódios
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Conteúdo fornecido por Starving Artists Blog. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Starving Artists Blog ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
The Starving Artists Blog Podcast is dedicated to helping artists like you do what you love and get paid for it. A weekly podcast, SAB focuses on creativity, inspiration, and ideas for artists and entrepreneurs. Looking to make a career in the arts? Have a good product but not sure how to take it to the next level? Mark and Stephanie Toland have discussions on creativity, motivation, being a self-employed artist, and putting it all together. Read more: www.StarvingArtistsBlog.com Also, subscribe to our newsletter and follow us on Facebook, Twitter, and Instagram!
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12 episódios
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Starving Artists Blog's Podcast

Making money from your art takes many forms, but you should never lose sight of why you got started in the first place. Twitter: @SArtsBlog Website: www.StarvingArtistsBlog.com Questions? E-mail: info@StarvingArtistsBlog.com
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Starving Artists Blog's Podcast

In Episode 8 we talk about getting back on track after a break. We had to take a couple weeks off from the podcast due to other obligations but we're back with more energy and exciting ideas than ever! Here's what else we discussed: • Increasing productivity through organization • Maintaining balance on projects • Getting back on track • Embrace other projects when they come along • Not getting discouraged when thing so awry We also have a Patreon now! If you like what we're doing and want to help us, please consider donating to support our cause: https://www.patreon.com/starvingartistsblog? Twitter: @SArtsBlog FB & Instagram: /StarvingArtistsBlog Website: www.StarvingArtistsBlog.com Questions/Feedback: info@StarvingArtistsBlog.com…
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Starving Artists Blog's Podcast

In Episode #7 we talked about the hardest part of any creative endeavor: getting started. Stephanie has been dreading a project for weeks but finally took the plunge and got started last night. SPOILER ALERT: it wasn't nearly as bad as she thought it would be. We also talked about how Mark is writing a new show and struggling to think his ideas are as good as anyone else's. Every artist struggles with this, but it's the ones who have the confidence to be bad that end up succeeding in the long run. www.StarvingArtistsBlog.com Twitter: http://www.twitter.com/SArtsBlog Thanks for listening!…
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Starving Artists Blog's Podcast

Stephanie and Mark reveal the true secret to unlimited success. Then they go on to talk about how to find work when you're just starting out and tips on utilizing social media effectively. Visit www.StarvingArtistsBlog.com for more tips, ideas, and advice for artists of all types. Twitter: www.twitter.com/SArtsBlog Facebook: www.facebook.com/StarvingArtistsBlog Instagram: www.instagram.com/StarvingArtistsBlog.com…
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Starving Artists Blog's Podcast

StarvingArtistsBlog.com is dedicated to helping artists like you do what you love and get paid for it. Starving Artists Blog co-founders Stephanie and Mark Toland sit down to discuss topics such as staying consistent, organizing your office to maximize your productivity, and why artists sometimes need to be selfish (in a good way). Twitter: www.twitter.com/SArtsBlog Facebook: www.facebook.com/StarvingArtistsBlog Instagram: www.instagram.com/StarvingArtistsBlog E-Mail Questions/Feedback To: info@StarvingArtistsBlog.com…
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Starving Artists Blog's Podcast

We sat down this week to discuss how we've become better collaborators over time. It was a challenge getting our personalities to match but it's been worth it. Also, we mention a fun survey you can take to see what kind of personality type you have. While you should obviously take the survey results with a grain of salt, we thought we'd include it here for the sake of completeness: http://www.humanmetrics.com/cgi-win/jtypes2.asp Finally, we talk about why you should never work for free. It's important to value your work and insist that other people do, too. Join the conversation on social media: Twitter: www.twitter.com/SArtsBlog Facebook: www.facebook.com/StarvingArtistsBlog Instagram: www.instagram.com/StarvingArtistsBlog E-Mail your questions and feedback to info@StarvingArtistsBlog.com…
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