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3 Easy Ways to improve Your Post-Purchase Engagement
Manage episode 378262059 series 3514433
Conteúdo fornecido por Namanh Hoang. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Namanh Hoang ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Post-Purchase Engagement is all about nurturing the relationship with your customers and making them feel valued even after they've hit the "buy" button. Read the full article here: https://www.asknam.com/easy-ways-to-improve-your-post-purchase-engagement/
Branding & Marketing Evangelist Nam hoang is a business, startup, marketing and branding blogger who has over 30 years of experience working with today’s top brands across all industries from luxury fashion to consumer electronics. He has published research papers in the field of branding in Sociology Scientific Journals. His lifelong passion for gaming and anime has led him to serve as an industry advisor for Intel, AMD, NVIDIA and Microsoft as an expert in youth culture marketing and br
Capítulos
1. Intro (00:00:00)
2. Key Takeaways (TLDR) (00:00:42)
3. What you need to know about Post-Purchase Engagement (00:01:33)
4. 1. Automated Notifications (00:02:19)
5. Solutions you should consider today. (00:03:37)
6. 2. Loyalty Programs (00:05:20)
7. 3. Feedback Solicitation (00:08:53)
8. Things to consider for successfully doing post-purchase engagement (00:13:03)
9. Suggestions for going beyond post-purchase engagement (00:13:31)
10. Alternatives to Consider (00:14:09)
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