The Joy of Metrics + Training the Next Generation of Professionals

Business Resilience DECODED

Episode 163: The Joy of Metrics + Training the Next Generation of Professionals

Metrics are a huge factor in business continuity and allow us to evaluate and improve the effectiveness of our strategies. In this episode, we are joined by Dr. Bernard Jones, professor of homeland security and emergency management at St. John’s University. Throughout his career, he’s worked in several industries, including tech and data, healthcare, security, and higher education.

Some key takeaways from this episode include:

• It’s really important to keep track of the key metrics within your organization, but measuring effectiveness comes down to how well you’re executing the BCP, and is senior leadership included in the conversation?

• Executive engagement is mandatory as a part of any continuity program. If they’re not bought into the plan, the processes, and the protocols, you don’t have an effective program.

• When it comes to leading the next generation of emergency management professionals, it’s important to understand modern and future impacts on the field, such as retrospective studies of the pandemic, and the effects of climate change.

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Vanessa Mathews, host

Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security.

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Jon Seals, producer

Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting.

KEYWORDS: emergency management, homeland security, Gen Z, next generation, business continuity metrics, business continuity