Technology Tetris: Clinical Tech Stack for Consolidators
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This week on the Consolidate That! Dr. Julien Renard, Co-Founder of Vetstoria, joins Dr. Ivan Zak and Ryan Leech to discuss the successful execution of a clinical tech stack and the importance of knowing how to measure success.
Topics discussed:
- Vetstoria appointment bookings in the customer journey;
- Implementing software for large scale organizations;
- Change in the hospital workflow and clinical staff behavior;
- Key KPIs that Vetstoria provides for the veterinary groups;
- The importance and influence of having meaningful actions based on KPIs;
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