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If you can't solve an issue with the business you bought from
Manage episode 399334651 series 3405908
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In todays pod, Adam and Lou talk to Kevin Grix from the Dispute Resolution Ombudsman Service (DRO). If you feel that the business that you have used for purchasing goods or services hasn't kept their side of the contract (Not fit for purpose, as described of of satisfactory quality) then you might need to get in touch with the DRO, they may be able to mediate or come find a solution for you. Have a listen to see what they do, it just might be the best 30 minutes you spend this week.
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