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Structuring Compensation for Revenue-Driven CS Teams
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Angeline sits down with Ejieme Eromosele, a GTM leader at Quik and Founder of Success in Black, to explore the evolving world of compensation in revenue-driven Customer Success. Ejieme shares her unique journey into CS, her commitment to diversity, equity, and inclusion and her mission to empower CS teams to make a significant revenue impact.
Key Topics:
- Structuring compensation to align with retention and growth goals.
- Balancing incentives to drive the right behaviors in CS teams.
- Identifying the key metrics that should influence compensation plans.
Resources:
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