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Episode 10 - Ensuring Compliance in Dealerships
Manage episode 428996232 series 3573421
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In this episode, Fred Lennartz, Lou Ramirez together with industry veterans Larry Bruce and Jeff Loos to discuss significant issues surrounding compliance in the auto dealership industry. Larry emphasizes the importance of adhering to FTC regulations, especially concerning data security and the management of sensitive customer information. The conversation covers potential risks, current industry practices, and solutions like adopting SOC 2 compliant CRMs to safeguard customer data. They also call on dealerships to adopt digital processes to remain compliant and avoid hefty fines. The episode is packed with insights, highlighting both the legal and practical aspects of ensuring compliance in the modern automotive landscape.
🎙️ Episode Highlights:
- The Importance of Compliance in Dealerships
- Challenges with Current Compliance Practices
- The Role of CRM in Ensuring Compliance
- Legal Implications and Dealer Responsibilities
- SOC 2 Compliance and Data Security
- The Importance of Data Protection
- Implementing Secure Practices
- Challenges in Compliance
- Human Element in Data Security
- Legal and Financial Implications
- Pro Tips for Dealerships
- Partnering for Compliance
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