It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 337: The importance of advocacy in dental assisting
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Manage episode 423853624 series 2083040
Conteúdo fornecido por Dental Assistant Nation. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Dental Assistant Nation ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
In this episode, Kevin Henry interviews dental hygienist Cris Duval about the lifeguard approach to patient care. Duval emphasizes the importance of dental assistants in improving patient outcomes and increasing practice profitability. She encourages dental assistants to decide who they want to be for their patients and to ask quality questions that uncover patient values and motivations. Duval also emphasizes the need for dental assistants to speak up if they see something concerning in a patient's mouth. She shares her upcoming book, 'The Lifeguard Approach: Why Compassion Necessitates Life-Saving Screenings,' and provides her contact information for further resources. Podcast takeaways Dental assistants play a crucial role in improving patient outcomes and increasing practice profitability. Dental assistants should decide who they want to be for their patients and ask quality questions that uncover patient values and motivations. It is important for dental assistants to stay educated about the oral systemic link and communicate this information to patients. Dental assistants should speak up if they see something concerning in a patient's mouth. Learn more at https://www.thelifeguardapproach.com/meet-cris-duval
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339 episódios
MP3•Home de episódios
Manage episode 423853624 series 2083040
Conteúdo fornecido por Dental Assistant Nation. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Dental Assistant Nation ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
In this episode, Kevin Henry interviews dental hygienist Cris Duval about the lifeguard approach to patient care. Duval emphasizes the importance of dental assistants in improving patient outcomes and increasing practice profitability. She encourages dental assistants to decide who they want to be for their patients and to ask quality questions that uncover patient values and motivations. Duval also emphasizes the need for dental assistants to speak up if they see something concerning in a patient's mouth. She shares her upcoming book, 'The Lifeguard Approach: Why Compassion Necessitates Life-Saving Screenings,' and provides her contact information for further resources. Podcast takeaways Dental assistants play a crucial role in improving patient outcomes and increasing practice profitability. Dental assistants should decide who they want to be for their patients and ask quality questions that uncover patient values and motivations. It is important for dental assistants to stay educated about the oral systemic link and communicate this information to patients. Dental assistants should speak up if they see something concerning in a patient's mouth. Learn more at https://www.thelifeguardapproach.com/meet-cris-duval
…
continue reading
339 episódios
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