Mentally Tough: Bad Reviews

Dentistry Support® : The Podcast

Send us a text

Think a bad review will ruin your business? Think again. In this episode, we’re tackling the tough truth about negative feedback and why obsessing over positive reviews might be holding you back. As we close in on the final episode of our first season, we're digging even deeper into mental toughness and preparing for an even more transformative second season.

This episode isn't just about damage control—it's about using those bad reviews as case studies to fuel your team's growth and resilience. We’ll discuss how embracing adversity can shift your mindset, turning every challenge into an opportunity for prosperity and inspiration.

If you're ready to stop fearing criticism and start leveraging it for success, this episode is for you. Dentistry Support® isn’t just about motivating leaders—it’s about equipping you to make a lasting impact on your team and shape the future of leadership in the industry.

With season two already in the works, it’s going to be even bigger and better. If you’re interested in being a guest next season, email us at [e-mail]. Let’s continue to build the leaders of tomorrow through every decision and discussion. Ready to turn bad reviews into your secret weapon? Let’s get started!

Support the show

SOCIALS:
Dentistry Support: Instagram | Facebook | Linkedin
The Dental Collaborative: Facebook
Sarah Beth Herman: LinkedIn | Personal Bio | Links
Free Training for Dental Offices
DISCLAIMER:
The content provided in this podcast, including by Sarah Beth Herman and any affiliated guests, is for informational purposes only and does not constitute professional advice, including but not limited to medical, legal, or business consulting services. Listeners engage with the content at their own risk and are responsible for any actions taken based on the information presented. No guarantees are made regarding the accuracy or completeness of the content. For any questions, clarifications, or crediting of sources, please contact us directly, and we will make necessary adjustments.

Capítulos

1. Mentally Tough: Bad Reviews (00:00:00)

2. Intro (00:00:47)

3. Case Study Gone Wrong (00:05:04)

4. Getting References (00:14:58)

5. Step One (00:25:30)

6. HIPAA Reminder (00:28:20)

7. Step Two (00:29:02)

8. Step Three (00:30:03)

9. TGM (00:32:32)