It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Being and Belonging: Financial services and safety for the LGBTQ+ community
MP3•Home de episódios
Manage episode 366029861 series 1634360
Conteúdo fornecido por DiverCity® Podcast and Julia Streets Productions. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por DiverCity® Podcast and Julia Streets Productions ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
In this episode, host Julia Streets is joined by Billie Simmons, co-founder and Chief Operating Officer of Daylight, a queer-owned and queer-run members-only neobank and Geffrye Parsons, Founder and CEO (‘Chief Empathy Officer’) of The Inclusion Imperative, a best-practice Diversity, Equity, Inclusion & Belonging (DEIB) consultancy. They explore how financial services can create a sense of belonging for LGBTQ+ people. They look at the importance of focusing on the intersectionality of the LGBTQ+ community. With the changes in the social and political climate, they discuss the compelling need for psychological safety, with a sharp focus on the mental health and the wellbeing of the community. They discuss how this includes employees working within the industry globally, as well extending this consideration beyond to its customers.
…
continue reading
117 episódios
Being and Belonging: Financial services and safety for the LGBTQ+ community
DiverCity Podcast: Talking Diversity and Inclusion in the Financial Services Industry
MP3•Home de episódios
Manage episode 366029861 series 1634360
Conteúdo fornecido por DiverCity® Podcast and Julia Streets Productions. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por DiverCity® Podcast and Julia Streets Productions ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
In this episode, host Julia Streets is joined by Billie Simmons, co-founder and Chief Operating Officer of Daylight, a queer-owned and queer-run members-only neobank and Geffrye Parsons, Founder and CEO (‘Chief Empathy Officer’) of The Inclusion Imperative, a best-practice Diversity, Equity, Inclusion & Belonging (DEIB) consultancy. They explore how financial services can create a sense of belonging for LGBTQ+ people. They look at the importance of focusing on the intersectionality of the LGBTQ+ community. With the changes in the social and political climate, they discuss the compelling need for psychological safety, with a sharp focus on the mental health and the wellbeing of the community. They discuss how this includes employees working within the industry globally, as well extending this consideration beyond to its customers.
…
continue reading
117 episódios
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