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Now you see it … now you don’t – A journey into Metrics and Business Performance – how to use metrics well
Manage episode 395644866 series 3495401
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I am very happy to welcome Professor Mike Bourne, who is well known to anyone in the field of Business Performance and Governance within the UK. Mike is based at Cranfield University and is Director of the Project Leadership Profession Programme (PLP).
Mike shares insights into his journey in the metrication of organisations, exploring the challenges and opportunities that come with designing and implementing performance measurement systems.
In the episode we talk about the importance of trust and respect in project governance, and how a well-thought-out approach to metrics is crucial for successful outcomes.
Mike sheds a great deal of light on the dark art of managing projects, the impact of metrics on behaviour, and the need for a nuanced approach in diverse sectors, from infrastructure to government initiatives.
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