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Creating Frictionless Payment Experiences w/ Ben Brideaux - Live From Clio Cloud Con
Manage episode 344923740 series 2889302
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Five Star Counsel recorded live from Clio Cloud Con 2022 in Nashville, TN! We'll be talking with experts and execs in the legal community about what's next and how it will shape the future of client service.
We were joined by Clio's VP of Financial Services, Ben Brideaux to chat about what he sees happening in the payment space around legal services.
I think most attorneys know that getting clients to pay and handling those payments is a challenge. But largely, payments are an afterthought in client service.
If we want to meet the client where they are, payment is part of that - 65% of clients want online payments and 72% want payment plans! Ben shares how Clio and the modern legal industry at large are making payments more frictionless, simple, and giving everyone more choice.
Find Ben on LinkedIn at https://www.linkedin.com/in/benbrideaux/
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