What I Wish I Had Known: A Beginner's Guide to Managing a Service Company

From the Yellow Chair

How does one go from aspiring English professor to thriving plumbing business owner? Join us as we sit down with Jessica Young from Young Plumbing, who shares her extraordinary journey into a career she never expected. Marrying into a family business, Jessica found herself immersed in the world of plumbing, navigating challenges such as shifting from new construction to service work during the pandemic and mastering the art of juggling homeschooling five kids with business demands. Her experiences offer invaluable lessons on adaptability and resilience, crucial traits for anyone looking to make their mark in the trades.
Jessica's story also highlights the power of community and the impact of empowered women in the trades. She recounts the thrill of addressing a supportive audience for the first time and the collaborative spirit that defines industry gatherings. From learning the ropes of customer relationship management to advocating for a strong female presence in plumbing, Jessica's insights underscore the evolution of trades education and the opportunities it offers. We celebrate organizations like Women in Plumbing and Piping (WIPP) that are making waves, encouraging more women to join the ranks and dismantling outdated stereotypes, paving the way for a more inclusive industry.

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Capítulos

1. Scaling a Plumbing Business (00:00:00)

2. Building a Strong Community in Plumbing (00:08:47)

3. Empowering Women in the Trades (00:15:01)