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Is NOI the only thing that matters? | with Joe Pettigrew
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In this episode of Hotel Moment, Karen Stephens speaks with Joe Pettigrew, the Chief Commercial Officer at EOS Hospitality.
Together, they discuss:
Together, they discuss:
- The importance of a strong commercial strategy and how it impacts the hospitality industry. Joe explains that a clear and simple vision is crucial for aligning all departments towards a common goal.
- The value of focusing on NOI as the ultimate measure of success rather than getting caught up in metrics like direct booking percentage or social media followers.
- How OTAs can be valuable partners, especially when used strategically to fill last-minute rooms or target specific customer segments.
- And more!
Joe is a seasoned commercial leader in the hospitality industry with expertise in brand management, asset management, and revenue maximization. EOS Hospitality is a company that manages many unique and independent properties, which is what attracted Joe to join the team.
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Connect with Joe Pettigrew here:
Connect with Karen here:
Hotel Moment Podcast is handcrafted by our friends over at: fame.so
Previous guests incude: Lori Kiel of The Kessler Collection, Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Caryl Helsel CEOI of Dragonfly Strategists, Jason Pirock of Springboard Hospitality and many more.
Check out the three most downloaded episodes:
Previous guests incude: Lori Kiel of The Kessler Collection, Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Caryl Helsel CEOI of Dragonfly Strategists, Jason Pirock of Springboard Hospitality and many more.
Check out the three most downloaded episodes:
- Build intelligent operations and let data drive direct bookings | with Patrick Norton
- Modern and focused commercial strategy — what does it look like? | with Lori Kiel
- Approachable luxury without losing touch with guests | with Shawn Jereb
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