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Episode 028: Jedi Mind Tricks w/ Jen Trotter
Manage episode 447451790 series 3565959
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Are you someone that constantly finds themselves trying to navigate chaos in their daily life, running into various conflicts in the workplace or with clients? Then sit down and tune into today's episode with speaker, educator and communications expert, and owner of LipService MakeUp, Jen Trotter, where we talk about how to:
- Manage and negotiate conflict with confidence
- Deal with toxic clients
- How to master apology free communication
- Speak to clients is in their anxious brain and navigate their own processes
- Use the phrase "I'm sure you can understand" to drive your message home
- Learn that the word "manipulation" is not a bad word
- Be heard...
Today's episode is jam pack full of helpful information, tips and tricks to help you with your clients, family, friends, partner, etc. If you communicate with others, this is a MUST listen episode.
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