Creating an Emergency Inclement Weather Shelter - Wayne interviews Daniel Roby

OurCalling - Our podcast about homelessness

Creating an emergency inclement weather shelter with Daniel Roby, CEO of Austin Street Center. For about seven years, OurCalling has been helping with creating emergency space during inclement weather events. OurCalling is not a shelter, but we opened our doors overnight when the weather dropped below freezing in Dallas. We have recently partnered with Austin Street Center to set up for Inclement Weather. This episode was recorded during an inclement weather period in early 2024 while we were operating an emergency inclement weather shelter at Fair Park, the historic location of the State Fair of Texas.

- **Daniel Roby's Background** (00:51-00:55): Daniel has been working with the homeless for 17 years, with 9 years at Austin Street Center in Dallas and 8 years in Portland.

- **Difference in Shelter Types** (01:42-02:00): Daniel explains that an inclement weather shelter primarily serves the chronically unsheltered who often face severe mental health issues, addictions, and other health declines not typically seen in regular emergency shelters.

- **Complexity of Inclement Weather Shelters** (02:00-02:54): These shelters deal with high-needs cases including severe mental illnesses, addictions, and lack of bodily control, requiring a different service model and intense support levels.

- **Client Challenges in Inclement Weather Shelters** (03:30-05:24): Daniel discusses the complexities of handling clients with recent trauma, susceptibility to outbursts, incontinence, and significant health issues, which necessitate a lower barrier to entry compared to traditional shelters.

- **Unique Needs for High-Needs Individuals** (05:00-06:47): The shelters must accommodate individuals unable to perform basic activities of daily living (ADLs), contrasting with traditional shelters' requirements. They also must cater to non-recoverable conditions, differentiating from their medical respite programs.

- **Budget and Resource Planning** (05:43-06:47): Emphasizing the need for adequate budget and resources tailored to the specific needs of chronically homeless individuals, which differ significantly from those in standard emergency shelters.

- **Handling Altercations and Maintaining Security** (08:02-08:27): Dealing with frequent altercations due to mental and cognitive challenges faced by the sheltered individuals, pointing out the necessity of adaptation and rigorous management in emergency shelters.

- **Operational and Physical Space Challenges** (13:26-15:42): Discusses the challenges faced when setting up emergency shelters in non-traditional environments like large open warehouses, which are not designed for segregated or specialized needs.

- **Role Division and Collaboration** (39:39-43:48): The importance of defined roles and collaboration between different organizations and city departments to handle emergency shelter operations effectively, drawing an insightful parallel to the biblical story of Nehemiah and the collective effort of wall building.

- **Adaptive Security Measures and Engagements** (27:53-32:02): The need for adaptive security capable of handling various scenarios from a place of compassion and practicality, which involves handling personal belongings sensitively, including potential weapons.

- **Future Planning and Community Engagement** (37:15-38:00): Emphasis on building strong preemptive relationships with city departments and community resources to better respond to spontaneous emergencies and operational needs.

These highlights focus on the strategies, challenges, and requisite adaptations needed in managing emergency inclement weather shelters, particularly for a chronically homeless population with complex needs.

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