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Retention, Retention, Retention: What Can Hotels Do To Improve It?
Manage episode 399817556 series 3270221
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Hi, welcome to another Expert Insights discussion
Today we are joined by Deanne Soderberg who is a seasoned HR professional and presently a Human Resource Industry Expert Consultant and Talent Specialist with Strategic Solution Partners one of our Expert Partners,
Her 16 years as VP of Human Resources with Hay Creek Hotels involved growing a small start-up hotel company from 4 boutique properties to over 20 while building a company culture and developing Human Resource Strategies
Her experiences as HR Director and Trainer with Omni Hotels for over 11 years brings background in luxury city hotels across the US and speaks to her employee relations & retention expertise as a hospitality HR Strategist.
We thought it would be interesting to draw on her experience and explore the topic of staff retention and tactics to employ to help with the staffing challenges the hotel sector faces
During the conversation we touch on subjects such as:
Today we are joined by Deanne Soderberg who is a seasoned HR professional and presently a Human Resource Industry Expert Consultant and Talent Specialist with Strategic Solution Partners one of our Expert Partners,
Her 16 years as VP of Human Resources with Hay Creek Hotels involved growing a small start-up hotel company from 4 boutique properties to over 20 while building a company culture and developing Human Resource Strategies
Her experiences as HR Director and Trainer with Omni Hotels for over 11 years brings background in luxury city hotels across the US and speaks to her employee relations & retention expertise as a hospitality HR Strategist.
We thought it would be interesting to draw on her experience and explore the topic of staff retention and tactics to employ to help with the staffing challenges the hotel sector faces
During the conversation we touch on subjects such as:
- Why so much focus on hiring but little about retention
- Developing Managers into Leaders
- Value of communication
- Rewards and Recognition
- Career Development
- Culture underpins everything
Really hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/Gr9XY3_rukM
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