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EP20 - Coal or Diamond
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Ever thought about how a bunch of carbon atoms can strut their stuff as a gleaming diamond or, well, just lay low as a piece of humble coal? Now that's a party trick for you! In this episode, we dive into how a company is pretty much the same. You could have all the same pieces—people, resources, the company espresso machine—but end up with a rockstar organization or a sh*ty operation.
Now, whose job is it to steer the ship right? Tune in as we jive and joust about the 'Carbon to Diamond' theory of business transformation. We’ll dissect a small part of the amazing journey of Continental Airlines from 1993 to 1999 and spill the secret sauce that turns businesses from lackluster lumps of coal into dazzling diamonds.
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