#195 - Hospitality Meets Trudi Parr - Celebrity Encounters, Excellence & Evolution

Hospitality Meets... with Phil Street

Join us for a laughter-packed and enlightening episode I dive into the captivating world of Trudi Parr, Head of People at Mollie's (https://mollies.com). Trudi takes us on a rollercoaster ride through the hysterical, the surreal, and the downright cool moments that define her journey in the hospitality industry.

🎤 In This Episode:

1. High-Profile Shenanigans: Trudi spills the beans on the unique perks and backstage drama of working at iconic events like Radio 1's Big Weekend and Glastonbury. From managing surprise acts to the secret world of talent logistics, you'll hear stories that'll make you laugh out loud and wish you were there.
2. Pink Floyd & Private Soundchecks: Phil recounts a jaw-dropping anecdote from episode one with Chris Fletcher, where Chris witnessed a private Pink Floyd soundcheck at Hard Rock in Hyde Park. Imagine having one of the greatest rock bands play just for you!
3. Mistaken Identity at Paddington Station: Prepare for a hearty laugh as Trudi recounts a hilarious incident where she mistook Duncan from the boy band Blue for a friend at a train station. Classic mix-up, classic humour!
4. Innovation with the best: Moving beyond the glitz, Trudi delves into building Mollie's—a new, cool, accessible, motel and diner brand from the mind SOHO House titan, Nick Jones. Hear about their next big opening in Manchester and the quirky, high-quality offerings at their existing sites.
5. Celebrity Sightings & Serendipity: Get ready for more celebrity stories, including liaisons at Celtic Manor’s celebrity golf event, and Phil’s newbie days at London’s Coco nightclub, where politeness from Simon Webbe of Blue stole the show.
6. Embarrassing Blunders: Nothing beats learning from mishaps! Trudi spills on accidentally sending a personal email to her MD and the amusing yet instructive feedback she got. Plus, cringe along with Phil’s email typo that charmed clients despite its excruciating error.
7. The Heart of Hospitality: Beyond the anecdotes, Trudi reflects on the essence of her career, her transition into people management post-COVID, and finding joy in the day-to-day interactions that make this industry special.
8. Manifesting Goals & Career Pivots: Discover how career visualisation and intentional breaks led Trudi to her current role, stressing the value of alignment between personal values and professional paths.
9. Resilience & Reinvention: Trudi’s candid take on the personal growth spurred by the pandemic, embracing life’s serendipitous journeys, and the importance of genuine human connections in your work.

Tune in to this episode for a perfect blend of humour, heartfelt moments, and invaluable insights from one of hospitality’s most dynamic figures. Whether you're in the industry or just love a good story, this one’s a guaranteed treat!

Subscribe, listen, and laugh—it’s all happening right here on Hospitality Meets! 🎉

The Guest

Trudi Parr is the Head of People & Development for Mollie's

LinkedIn - https://www.linkedin.com/in/trudi-parr/

Mollies - Instagram - https://www.instagram.com/molliesmotels/

The Sponsor

Today’s episode comes to you in partnership with RotaCloud, the people management platform for shift-based teams.

RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.

It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.

Try RotaCloud’s time-saving tools today by heading to https://rotacloud.com/phil

This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy