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Why Emotional Intelligence Matters In Sales Leadership
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💡 In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley delve deep into the crucial subject of emotional intelligence (EI) for sales leaders. They emphasize the importance of honing key EI skills such as emotional regulation, self-awareness, assertiveness, empathy, and delayed gratification in sales leaders to effectively lead their teams, manage their time, and navigate challenging conversations with empathy and assertiveness.💡
“If we allow emotions to start taking over our conversations, we end up in the trigger-response-regret loop and we want to avoid that. Sales leaders that have self-awareness can put a pause in their reaction or response. They have that ability to think before they speak and act.” - Colleen Stanley
Incorporating themes of emotional intelligence, leadership, and personal development in sales leadership bridges the gap between the theoretical knowledge of EI and its practical application in the field of sales. The discussion fosters critical leadership characteristics, enhances team dynamics, and improves overall sales performance by focusing on skills such as emotional regulation, self-awareness, and assertiveness.
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