What To Do To Have A Smoothly Trial For The Policyholder with René Gautreaux - Episode 72

Level Up Claims

Galen Hair talks with lawyer René Gautreaux, who advises thorough preparation, careful error detection, relevant and concise testimony, and quality photographic documentation in case handling. He stresses that recognizing and owning mistakes is vital, as is viewing the case from the jury's perspective. René advises using good photographs to represent the damage being claimed and emphasizes quality over quantity. He considers these factors key to 'leveling up' in the industry.

Highlights

• René’s educational background, journey to law school, and appreciation for arguing
• His approach to prepping contractors, public adjusters, and experts for trials
• Importance of being thorough when putting together an estimate and the advantage of using clear pictures to show the damage
• The use of photographs in trials and the value of targeted and clear documentation over excessive or vague pictures
• Importance of considering the perspective of the jury and thinking about how the argument will sound to a lay person
• Tips on improving photograph quality for documentation
• Preference for a smaller number of high-quality photos over a larger number of sub-par photos in proving a case
• Frustrations over poorly documented damage
• What it means for René to level up

Episode Resources

• Connect with Galen M. Hair
• https://insuranceclaimhq.com
• [e-mail]
• https://levelupclaim.com/
• Connect with Rene Gautreaux
• https://insuranceclaimhq.com/attorney/rene-gautreaux/