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231: Ready to Negotiate Like a Pro in High-Stake Conversations? Tune in with FBI Insider Chris Voss
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Conteúdo fornecido por Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author of Never Split The Difference, and CEO at The Black Swan Group, Ltd.
In today’s episode, Erin and Chris discuss identification versus feeling when it comes to empathy, the power of the pause in high-stake conversations, and why tactical empathy is the key to collaboration.
If you’re looking for tangible strategies for improving your communication skills – this is the episode for you.
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