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Mastering Systems for Business Growth with Marianne Page
Manage episode 425920665 series 3582804
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In this enlightening episode of The Grown UP Business Podcast, host Paul Avins sits down with Marianne Page, an expert in business systems and processes, and a former executive with over 27 years at McDonald's.
Marianne shares her invaluable insights on how implementing effective systems can be a game-changer for businesses looking to scale up.
Key Themes:
1. The Power of Systems in Scaling a Business: Marianne explains how systems and processes are the backbone of any successful scaling strategy.Drawing from her extensive experience at McDonald's, she illustrates how a well-implemented system can create consistency, improve efficiency, and drive growth.
2. Building a Systematic Approach: The conversation delves into the importance of creating a blueprint for success. Marianne emphasizes the need for businesses to develop repeatable and scalable processes that ensure high performance and reliability across all operations.
3. The Four Types of Systems: Marianne introduces the concept of the four critical systems every business needs:
- Sexy Systems: These are your marketing and sales processes that attract and convert
customers.
- Security Systems: Financial and data management systems that protect the business.
- Service Systems: Operational systems that ensure the delivery of your product or
service meets customer expectations.
- Sticky Systems: HR systems that focus on hiring, training, and providing feedback to
ensure team cohesion and performance.
4. Real-World Examples and Practical Advice: Using real-world examples from her tenure at McDonald's and her consulting experience, Marianne provides actionable advice on how to start building and refining these systems in your own business.
Quotes:
- Paul Avins: "Simple scales, complex fails. Systems are at the heart of simplifying things."
- Marianne Page: "Businesses aren't very good at systems, but systems are the foundation that creativity can be built on."
- Paul Avins: "If you don't have visibility of numbers as you scale, managing cash becomes a critical skill set."
- Marianne Page: "Train the team member to do their job really well and develop the person to fulfill their potential."
Follow Paul on Social Media:
- [LinkedIn](https://www.linkedin.com/in/paulavins/)
- [Instagram](https://www.instagram.com/paulavins/)
Follow and connect with Marianne Paige:
[LinkedIn](https://www.linkedin.com/in/mariannepage/)
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