))
Michael Barbera | Nov 15, 2024
Manage episode 450374028 series 3578039
Conteúdo fornecido por Ari Block. Todo o conteúdo do podcast, incluindo episódios, gráficos e descrições de podcast, é carregado e fornecido diretamente por Ari Block ou por seu parceiro de plataforma de podcast. Se você acredita que alguém está usando seu trabalho protegido por direitos autorais sem sua permissão, siga o processo descrito aqui https://pt.player.fm/legal.
In this conversation, Ari Block and Michael Barbera explore the intricate relationship between consumer expectations, product design, and decision-making processes. They discuss how companies can manage expectations to enhance customer satisfaction, using Delta Airlines' innovative approach to flight delays as a case study. The discussion delves into consumer behavior, the psychological concept of loss aversion, and the impact of framing on decision-making. They also touch on the importance of personalization in marketing, the ethical implications of AI, and the role of social media in shaping consumer choices. The conversation concludes with reflections on life choices and the importance of enjoying the moment.
★ Support this podcast on Patreon ★120 episódios
Compartilhar
